[Beach-Whale]

Hi there Empire. You probably won't read this, but here I go anyway:

You are handling this like morons. This ain't the casino business. You don't have to fucc or get fucced. You can change your bonus conditions so that you will never lose money on any player playing a bonus. Just state that a player has to contribute at least the bonus amount in rake before he can get it, or the specified minimum number of hands, whichever comes last.

Starting to ban players, and in a bad-mannered way on top of things, instead of changing the rules, is just stupid and bad business. Some of the people you now ban, might have become very good customers in the future, and you could have kept them by just changing your bonus rules. Instead you lose them and probably others who take offense by your actions.

Get your heads out of your casino asses.