[NoChance]

My message was the same as this one but I had played 522 raked hands last night. I just completed the remaining 500 raked hands or so. The bonus was not applied automatically. I emailed them and politely told them I had played the remaining hands and asked if the bonus had to be apllied manually due to their computer difficulties last night.

They replied within 10 minutes or so thanking me for the email and applying the $100 bonus from my bonus account to my real account.

I think even though the computers messed up the beginning of this SUPERBOWL bonus, support has done a great job keeping everyone informed and being very prompt.

Hats off to their support team the past couple days! We all rip them when they mess up so I figure it's time to give them praise when they do a great job!