We understand that you may find some of features and procedures with our room cumbersome chesspain, but we’d like to assure you that we do take note of player concerns and will act on them.
We are busy fixing the rake structure and BRP problems at present and once that’s done we will begin working on other things that our players want. For an update on what it happening, please view our post
here.
In fact, we’d like to quote kiemo on this (who to date has truly been one of our harshest critics [img]/images/graemlins/wink.gif[/img]):
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Well considering how long it took them to change the bonus policies and considering how drastic that changed them, I am willing to give them a little time to fix the petty annoyances like hand history and BRP status.
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It may take a while, but we do listen and will do our utmost to fix problems and improve on service and software.
Thanks for the vote of confidence kiemo.