[jakethebake]

I think Dell maybe going through a little bit of growing pains right now in terms of their service. I ordered a laptop a couple of months ago. For some very weird reasons to do with state laws, the warranty option I chose wasn't available. So Dell just automatically cancelled the order without telling me. I finally called when it didn't show up and after speaking to 2 different people in India and 1 in S. Carolina or someplace, and 1 in El Paso I finally found out what happened. They were very nice and reordered it on the phone for me but it was a pain. I still love the company but i think they're working through some things right now.