Empire Error in Your Favor
 

Yesterday I cashed $600 out of my Empire account to Neteller so I could hit the bonus on Stars. I stupidly did this before I got the reload bonus on Empire, so I immediately deposited $100 from igm-pay to try and get it anyway. I didn't get the bonus but I did get an email telling me I got one. I promptly forwarded the email to Empire to try and get them to update my bonus account (even though I didn't really deserve it). Within about 10 minutes they put $100 in my bonus account. Yay

I then played for 4 hours or so, cleared it, and then cashed out everthing to Neteller. They let me do this despite the $100 not clearing from checking account yet. They have never done that before. The cashout hit my Neteller account a few hours later. Then I got an email from Empire saying:
-----------------------------
Dear XXXXXXXXX,

empirepoker has just transferred $100 into your EmpirePoker.com account.

Have a good time at the tables.
----------------------------------

And now I have $100 sitting in my account and I don't know why. I already got my Royal Flush Club bonus this month so it can't be that. I already got the $100 for the reload bonus. The cashier history confirms all of this.

I emailed empire about it and all I got back was an email saying that I didn't get the reload bonus because I cashed out $600 yesterday during the bonus period.

I am tempted to just take the money now, but I really don't want to jeopordize that sweet Royal Flush Club $100 every month.

What do you think I should do?

Re: Empire Error in Your Favor
 

Your affiliate transferred you the $100.

Edit: His screen name is "empirepoker". Check for yourself: https://secure.empirepoker.com/my_ac...eytransfer.htm

Re: Empire Error in Your Favor
 

I had a "problem" like this with Party before. They payed me twice to my Neteller, assumingly because Neteller reported a failed transfer when it actually went through.

I told Party and they just gave some typical non-target response that yes I had cashed out that day or something. I figured screw it and just took the money rather than trying to get any reasonable response/action from their support.

3 months later they start calling my house everyday and telling me I owe them money. They didn't stop calling till I deposited it.

More fun, after putting the money in my account for them to put back into their system. I sent them an e-mail saying I had made the deposit, etc etc. Again, I get some off-target response even though I provided them a thread of everything that happened. Took them more than a month to take the money out.

Re: Empire Error in Your Favor
 

poster hicherbie on here got double his withdrawal from william hill (they did it twice). the next time he deposited they basically took what they were owed.

Re: Empire Error in Your Favor
 

My friend got a double cashout from a casino bonus he did back in the day when they were all over the place. Got 2 deposits of 1600 in his neteller account. He took it out and never heard anything from them. That was over a year ago.

Re: Empire Error in Your Favor
 

exact same thing happened to me last month too -- mysterious $100 in ADDITION to the Oct reload and RFC bonus.

I didn't question it. Just cashed it out.