Anyone else get email from Empire about running a bot?
 

I got this email today, which said they flagged my account and would confiscate my money next time. I use Pokertracker and Playerview. Anyone else getting this email?

Dear Matt,

This message is to inform you that as part of our initiative to block artificial intelligence or prohibited software/programs that might give players an undue advantage over the other players on the table, we have proceeded to monitor and block the use of such software/programs from running in conjunction with our EmpirePoker.com client.

As a part of our Technical Team's continued efforts to render such applications and software/programs useless we have a security feature in place to detect the usage of the same. We would not be in a position to elaborate on this security measure for obvious reasons.

At the outset let me assure you that we do NOT take screen shots NOR do we have any screen shots of players' desktop with us, and no information that is recorded would ever be used by us without the players' consent. Further, please check our Terms and Conditions of Use available on our website. Please check Clause 6, Clause 7, Clause 17 and Clause 18 (viii).

http://www.empirepoker.com/about_us/...formation.html

We have proactively implemented security measures to identify and block PokerBot applications from running in conjunction with our poker software. As part of this initiative we have implemented technical changes that would ensure that any such applications and software/programs are identified, detected and rendered useless.

As per our policy, we have flagged your account and have added appropriate comments in your account. We will continue to monitor your account activity and game play, and request you to refrain from using this application in future, failing which we will have no choice but to take the extreme step of barring you from our card room and confiscating any funds remaining in your poker account.

Matt, we hope you understand our concerns in keeping up the fairness of our games and thank you in advance for your patience and cooperation in keeping up the spirit of the game and the integrity of our online poker card room.

Best Regards,
Olivia Cooper
Investigations Team
alerts@empirepoker.com

Re: Anyone else get email from Empire about running a bot?
 

Yowza.

Re: Anyone else get email from Empire about running a bot?
 

WOW, can anyone else confirm this?

Re: Anyone else get email from Empire about running a bot?
 

So you were running a bot right?

Re: Anyone else get email from Empire about running a bot?
 

wtf?

Re: Anyone else get email from Empire about running a bot?
 

You should try to call Olivia Cooper because only she knows why she flagged your account. Then talk to her supervisor and ask him to instruct her. I'd call after getting such message.

Re: Anyone else get email from Empire about running a bot?
 

[ QUOTE ]
You should try to call Olivia Cooper because only she knows why she flagged your account. Then talk to her supervisor and ask him to instruct her. I'd call after getting such message.

[/ QUOTE ]

Yeah, I'd be seriously concerned about this if i were you, and would talk to someone as high up in the company as possible as soon as possible.

Phone #s
 

Anyone know where to find any phone #s?

Re: Anyone else get email from Empire about running a bot?
 

[ QUOTE ]
So you were running a bot right?

[/ QUOTE ]

Re: Anyone else get email from Empire about running a bot?
 

Wait, so were you running just poker tracker and playerview or a bot to?