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-   -   UB increased my table limit to 5, finally (http://archives2.twoplustwo.com/showthread.php?t=403955)

handsome 12-23-2005 07:15 AM

UB increased my table limit to 5, finally
 
My first email to them (12/12):
[ QUOTE ]
Hi, please allow me to play 4 tables at a time, to clear this bonus faster. Thank you

[/ QUOTE ]
Their first response:
[ QUOTE ]
At this moment your table limit cannot be increased.
In order to proceed with this upgrade we need to review the minimum account standards to increase the table number.
Several different factors are taken into consideration such as time spent at the table, the age of the account, raked hands played, deposit history, etc.
We will gladly review your account again after a short period of time.
Please let us know if you have any further questions.

[/ QUOTE ]

My second email (12/21) after withdrawing my entire balance:
[ QUOTE ]
Can you increase my table limit to 6 please? I'm not going to deposit any more money there unless you do.

[/ QUOTE ]
Their response:
[ QUOTE ]
Your account has been upgraded and now you are able to play at 5 tables at the same time.

Please let us know if we can further assist you.

[/ QUOTE ]


Hope this helps some of you. [img]/images/graemlins/grin.gif[/img]

Sciolist 12-23-2005 07:42 AM

Re: UB increased my table limit to 5, finally
 
They let you play more tables if you ask? I might have to go play there again... Are there actually 5 tables at many limits? :]

philnewall 12-23-2005 10:26 AM

Re: UB increased my table limit to 5, finally
 
[censored] A! I'm gonna steal your second email and see what they do.

IggyWH 12-23-2005 10:37 AM

Re: UB increased my table limit to 5, finally
 
I tired it, let's see if it works for me.

pamponet 12-23-2005 10:38 AM

Re: UB increased my table limit to 5, finally
 
Before I read your post, I emailed UB too asking why they do not allow more than 3-tabling and if they could change that rule for the next update.

And my limit was upgraded to 5 tables... Good news for my rakeback :-) No need to threaten them like the first poster. I was very pollite and they upgraded me to 5 tables in a couple of hours.

IggyWH 12-23-2005 10:45 AM

Re: UB increased my table limit to 5, finally
 
[ QUOTE ]
Before I read your post, I emailed UB too asking why they do not allow more than 3-tabling and if they could change that rule for the next update.

And my limit was upgraded to 5 tables... Good news for my rakeback :-) No need to threaten them like the first poster. I was very pollite and they upgraded me to 5 tables in a couple of hours.

[/ QUOTE ]

I tried this route before. I first got a reply that they could increase me to 4 tables, saying that all I needed to do was confirm this is what I wanted.

I emailed them back confirming I wanted it, to which I got a "my bad" email back saying that it can't be done. This was a couple months ago and I haven't played there since. It's wartime now bitches!

philnewall 12-23-2005 11:36 AM

Re: UB increased my table limit to 5, finally
 
Yeah I got the same when I tried before. First they said you must hav an account for 3 months, then after I'd waited that long they said not possible.

Sciolist 12-23-2005 11:49 AM

Re: UB increased my table limit to 5, finally
 
I would guess that they have playing requirements for it, though they're not telling us...

philnewall 12-23-2005 12:56 PM

Re: UB increased my table limit to 5, finally
 
It worked!

Dear Philip,

In the meantime the number of simultaneous tables you can play at has been
raised to 4. Please keep playing normally and that limit can be re-raised in 30
days.

Sniper 12-23-2005 01:17 PM

Re: UB increased my table limit to 5, finally
 
2 days after signing up for UB, I sent them a polite email telling them that I usually play 4 tables, and that I would rather play at a 4th table on their site, rather than opening another table on another site, and asking if there was any way to get my max tables increased...

They immediately upgraded me to 4 tables!

IggyWH 12-23-2005 01:20 PM

Re: UB increased my table limit to 5, finally
 
Good stuff Azian :

[ QUOTE ]
Dear *,

In the meantime the number of simultaneous tables you can play at has been raised to 5.

Do not hesitate to contact us if there is anything else we can help you with.

Best Regards,

Hector
Cardroom Management

--Original Message--
From: *
Date: 12/23/05
To: memberservices@ultimatebet.com
Subject: WHL: Increased Tables[#2426015]

UltimateBet.com Player Name: *
Email Address: *

Can you increase my table limit to 5 please? I'm not going to deposit any more money there unless you do.

[/ QUOTE ]

djg40 12-23-2005 01:25 PM

Re: UB increased my table limit to 5, finally
 
I sent them a polite email this morning, and have already had my table limit increased. I just mentioned that I have seen others' table limits increased, and I was wondering if they could do the same for me?

Within an hour and a half, they had increased my own table limits.

orentha 12-23-2005 03:07 PM

Re: UB increased my table limit to 5, finally
 
I emailed them a couple weeks ago bitching that it was impossible for me to even compete in the stupid plasma tv giveaway playing only 3 tables.

it took them a couple days, but they finally responded and now I can play 4.
(i'm not even trying for the plasma, i just used that so they wouldn't say no)

12-23-2005 05:04 PM

Re: UB increased my table limit to 5, finally
 
After reading this post, I was a little worried. But my request was done in about three hours:

[ QUOTE ]
Dear ,

We have upgraded your table limits to five tables.

If you need further assistance please let us know.

Best Regards,

Fabian
Cardroom Management Department

--Original Message--
From: spottedleopard@hotmail.com
Date: 12/23/05
To: memberservices@ultimatebet.com
Subject: WHL: Number of Tables[#2426868]

UltimateBet.com Player Name: KinkyKid
Email Address: spottedleopard@hotmail.com

Member Services,
I recently upgraded my monitor so I could handle four tables with no overlap,
only to learn that three is the max one can play. Can you please allow me to
add one more table to that? Thanks for your help.

KinkyKid


[/ QUOTE ]

I don't play as many hands as most of you, maybe 10k/month. Then they give me the extra table that I didn't need/ask for. I have been very happy with UB's customer service.

12-23-2005 05:59 PM

Re: UB increased my table limit to 5, finally
 
I also emailed was upgraded to 4 tables. I have played a only a small portion there clearing maybe $100 of bonus cash so far.

12-23-2005 08:44 PM

Re: UB increased my table limit to 5, finally
 
The UB bonuses seem to clear so slow, even playing 5 tables of 10/20-ish.
When they gave me the extra tables they included a comment in the email something like "Please do not slow down the games. If we hear any complaints from other players we will remove the additional tables."
I replied that I wouldn't slow down the games if the other players promised to stop sucking out. They didn't reply.

12-23-2005 08:50 PM

Re: UB increased my table limit to 5, finally
 
Is this possible on paradise?

12-23-2005 09:44 PM

Re: UB increased my table limit to 5, finally
 
[ QUOTE ]

I replied that I wouldn't slow down the games if the other players promised to stop sucking out. They didn't reply.

[/ QUOTE ]

vnh
[img]/images/graemlins/cool.gif[/img]

Cry Me A River 12-24-2005 12:18 AM

Re: UB increased my table limit to 5, finally
 
Holy crap! I pretty much stopped playing there precisely because only three tables was so brutal (I have an older PC and opening multiple sites at the same time doesn't always work out so well).

Thanks guys, I'll give it a whirl, too!

DocMartin 12-24-2005 02:08 PM

Re: UB increased my table limit to 5, finally
 
My first email to them

[ QUOTE ]
I usually play 6 tables of poker at a time and recently found out that you sometimes allow more than my current 3 table limit. I was considering taking all my play to UB and being able to play more tables there would help.


[/ QUOTE ]

Next day,

[ QUOTE ]
I have raised your table limit to 5 simultaneous tables. Do not hesitate to contact us if there is anything else we can help you with.


[/ QUOTE ]


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