Another Poker Room Question
 

So I cashed in 1000 points for a "$10 bonus package" in their Player Points Retribution offer. However, it didn't add $10 to my account balance. Under "Account Bonuses", it shows $10 Bonus Dollar Package with an expiration date, but I don't know what to do to get the $10 into my account. Moreover, I don't know what expires on that date (considering I already cleared all the points in the first place). What am I supposed to do?

I tried support, but haven't heard back from them.

Re: Another Poker Room Question
 

Once you purchase the bonus package, you have to collect more points in order to clear it and release the money to your balance. It's typically a 3x or 4x bonus once you buy the package.

Re: Another Poker Room Question
 

[ QUOTE ]
Once you purchase the bonus package, you have to collect more points in order to clear it and release the money to your balance. It's typically a 3x or 4x bonus once you buy the package.

[/ QUOTE ]

Not anymore. $10 package is 9x this time around.

Re: Another Poker Room Question
 

Once you've cleared your other bonii, it will tell you how many points you need to clear the $10 one in your cashier's page.

I believe it would be 100 player points.

Re: Another Poker Room Question
 

u have to do that many points again, then you get it