Re: TotalBet and UKBetting have took money from my Account
 

Hey!!! I got the exact same e-mail with one significant difference. There was no goodwill offer of GBP25. WTF!!!!!

Re: TotalBet and UKBetting have took money from my Account
 

This is ridiculous.

JEK , Do you have a contact there? Can you help facilitate getting this fixed?
Thanks!

Re: TotalBet and UKBetting have took money from my Account
 

The 25 GBP was added to each account today.
I immediately cashed out of both sites.

The way i've been running on those games, I'm saving money by leaving them. [img]/images/graemlins/tongue.gif[/img]

ps. I'm 100% certain that some (though not all 150 GBP) was REAL money, not "non-withdrawable funs", but I didn't see any future in fighting that battle.

I hope I'm wrong, and all funds are returned to all those slighted.

Re: TotalBet and UKBetting have took money from my Account
 

glad i had not deposited there this month before reading the woes.

Now I can never deposit there in the future as I'm sure they will steal my deposit.

I think they will lose many players after this.

Re: TotalBet and UKBetting have took money from my Account
 

I still have not received my money back and no good faith offer either.

Re: TotalBet and UKBetting have took money from my Account
 

Received another e-mail from "Darren" today stating they would investigate further......

Hi Al,

We are urrently investigating all the customer adjustments and I will get back to you shortly with a response.

You can reach me on 079585 79707 and 0207 921 9188.

Regards,

Darren

I still feel this was an honest mistake, but the idiocy of how it's been handled amazing. Glad it wasn't substantial money.

I haven't been credited with the money they offered.

Re: TotalBet and UKBetting have took money from my Account
 

Those bitches are notorious for not answering emails. Just phone them and talk tough. Keep calling until you get your money (and any bonuses).

Re: TotalBet and UKBetting have took money from my Account
 

[ QUOTE ]

I've been giving quite generously at the tables! [img]/images/graemlins/tongue.gif[/img]

[/ QUOTE ]

Probably what you've been giving it's not enough. [img]/images/graemlins/smile.gif[/img]

Re: TotalBet and UKBetting have took money from my Account
 

This e-mail was sent to me today:

Hi xxx,

After review and investigation, I have recredited both your accounts with £75 each.

I apologise for any inconvenience caused.

Best regards,

Darren

--------------------------------------------------------

The money is in my account.

The e-mail addy was:
casino.controller@totalbet.com

Re: TotalBet and UKBetting have took money from my Account
 

I got the same e-mail and my account withdrawal total has been restored.