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-   -   So, I emailed Party..... (http://archives2.twoplustwo.com/showthread.php?t=357244)

Gomez22 10-13-2005 10:52 PM

So, I emailed Party.....
 
..... about their lack of making bonuses available for SNG & MTT players to take advantage of. Told them I would stick to sites like Stars & BoDog, where SNG & MTT players can expect some "perks" from the site(s) for their loyalty in playing there. This was the reply I got....



Dear Gomez (Names changed to protect the innocent),

Thank you for contacting us.

Thank you very much for taking the time to share your thoughts with us.

We have forwarded your comments to our Management Team who will decide on the best course of action.

Your feedback is very important to us and helps us to continue to provide the ultimate online gaming experience to all our players.

We have completely restructured our tournament schedule and made it even easier for you to find the game!

Tournaments now start every 10 minutes and each time slot corresponds to a certain level of buy-in. For example, freerolls will always start at 50 minutes past the hour, while tournaments with a buy-in of $50 or more will always start on the hour.

For more information on "Tournament Schedule", please visit the following link:

http://www.partypoker.com/news/event...y_schedule.htm

We wish you luck for the tournaments.

Note: Please do not disclose your password to any individual/organization claiming to represent us. We will never ask you for the password to your account. If you receive any email or phone call from anyone requesting you to provide your password please report it to us immediately.

Our Customer Care Department is available 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Rekha
Poker Customer Care



Typical, I guess. Anyone else out there ever tried emailing party about reloads only being available to ring players?

10-13-2005 11:11 PM

Re: So, I emailed Party.....
 
[ QUOTE ]


Dear Gomez (Names changed to protect the innocent),



We have forwarded your E-mail to our shredding basket

[/ QUOTE ]

FYP

Exitonly 10-13-2005 11:14 PM

Re: So, I emailed Party.....
 
Dunno what you were expecting, Parrty supportt absolutely blows, and i doubt they even udnerstood your question.


Stars has a good bouns for SnG's or MTTs. basically pay no rake for a while.

Gomez22 10-13-2005 11:15 PM

Re: So, I emailed Party.....
 
[ QUOTE ]
We have forwarded your E-mail to our shredding basket

[/ QUOTE ]

At least it got more attention than I had hoped for....

Gomez22 10-13-2005 11:25 PM

Re: So, I emailed Party.....
 
Been hitting stars for 2+ years now... just finally wondering why party is in the rear of the pack when it comes to incentives for players that make some type of sense.

Dr_Jeckyl_00 10-13-2005 11:28 PM

Re: So, I emailed Party.....
 
I have e-mailed about other concerns... their response looks familiar when they did respond... they have not responded to my last 2-3 e-mails...

Deuce2High 10-13-2005 11:32 PM

Re: So, I emailed Party.....
 
I sent them an E-mail asking how the new time clock works. I got a response explaining to me how the new code verification system works.


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