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-   -   problem with USB wireless mouse (http://archives2.twoplustwo.com/showthread.php?t=401166)

20Five 12-19-2005 03:08 AM

problem with USB wireless mouse
 
so i just plugged my roomates jumpdrive(its an older one) into one of my USB slots on my laptop.. transfered some files, and then my wireless mouse stops working

its a hp, theres a small peice you plug into a usb port to pick up the radio signal coming from the mouse (which is still on and looks to be sending a signal)

my problem is no matter which usb port i plug the reciever into it doesnt seem to be turning on.. almost like i disabled the computer recognizing it or something by plugging the other one in at the same time..

does anyone have any quick ideas?

tried messing around in the control panel USB controller area, but dont seem to be getting anywhere... i hate the keypad mouse thing and would love for my mouse to work again

any help is appreciated

smoore 12-19-2005 11:25 AM

Re: problem with USB wireless mouse
 
you didn't mention if you rebooted or not, I'd definitely do that.

20Five 12-19-2005 02:05 PM

Re: problem with USB wireless mouse
 
yeah i tried rebooting, no dice.. just recharged the mouse to make sure it wasnt that either, still nothing.. hmm

Terry 12-19-2005 03:02 PM

Re: problem with USB wireless mouse
 
My wireless mouse has a little "Connect" button on the bottom that must be held in for a few seconds if it has been disconnected for a while.

20Five 12-19-2005 09:41 PM

Re: problem with USB wireless mouse
 
yeah mine has that as well.. the reciever piece that is put into the USB port itself also has an activation button, that normally you press after pressing the one on the mouse to make it work.. that is the part that isnt working properly..

my windows appears to atleast recognize that something is being put into the USB by making the appropriate little noise, and the reciever light blinks quickly, but then wont turn on..

ive tried to look around for any troubleshooting or manual information but havent had any luck.. its an HP 27mhz wireless mini optical mouse, i got it at radio shack. its also rechargeable, and seems to have plenty of juice

hmm [img]/images/graemlins/confused.gif[/img]

smoore 12-20-2005 12:50 AM

Re: problem with USB wireless mouse
 
Normally the order of operation is, "First the reciever, then the transmitter." i.e. press the button on the USB stick *then* press the button on the mouse.

My model has an LED on the USB stick, the LED flashes when it's searching for the mouse, dark when it's offline and solid when it's connected.

20Five 12-22-2005 07:58 PM

Re: problem with USB wireless mouse
 
yeah, ive tried just about every combination of of the two and neither seems to get anything going..

one more thing i have noticed is that the LED on the wheel button on the mouse flashses when that is activated, similiar to yours, perhaps its the mouse looking for the receiver.. still no LED or functionality out of the reciever though..

it must have had something to do with putting the old USB jumpdrive in there, perhaps it loaded up some old drivers or something!? im going to look into that tonight.. cant stand this keypad haha..

thanks though!

smoore 12-22-2005 11:17 PM

Re: problem with USB wireless mouse
 
Try it on another computer. Maybe the batteries died or the thing just failed at that exact moment.

20Five 12-26-2005 05:59 PM

Re: problem with USB wireless mouse
 
well, this never ending saga continues..

I drained out the battery completely, then recharged it for a few hours.. (should be plenty of time for it to be full)

Im not even sure this had anything to do with the problem, but now I am able to plug in my mouse receiver into the USB port and it activates... theres one MAJOR problem which is still highly annoying.. now when I move the mouse, it only scrolls from side to side.. it will not register any up-down movements at all..

any suggestions as to what would be causing this? Im about to say forget it and go drop $30 on another!

smoore 12-27-2005 03:09 PM

Re: problem with USB wireless mouse
 
I think your diagnosis is correct, doctor.

Wonder why the damn thing decided to die right THEN.

12-27-2005 03:30 PM

Re: problem with USB wireless mouse
 
Have you gone into the Hardware Manager and removed the drivers and reinstalled. Sounds like a driver config issue.

20Five 12-27-2005 07:26 PM

Re: problem with USB wireless mouse
 
well in a moment of brilliance i decided to goto the site where i got the mouse to look around for some documentation..

Here is my mouse at RadioShack

heres the owners manual that came with.. Pnwers manual I already tried doing all the steps I could (the only thing i dont have is the cd that came with the package..) to see if i could fix this.. it even has a quick troubleshooting mention of the problem "mouse only moves left/right" and to just reactive the mouse cause the sensors messed..

not working, as pointed out before it has to be something driver based, but i dont know where i can download the newest drivers.. my searches online havent found anything but they must be there somewhere im probably just not looking in the right place!

appreciate any help, thanks!
[img]/images/graemlins/tongue.gif[/img]

12-27-2005 11:30 PM

Re: problem with USB wireless mouse
 
[ QUOTE ]
There are no software downloads or drivers for this product.


[/ QUOTE ]

Off the HP site.

Did you open the Device Manager? I had one computer that somehow got two of the same drivers installed when moving hardware around and that was causing issues. I deleted one and it fixed the problem.

20Five 12-28-2005 02:22 AM

Re: problem with USB wireless mouse
 
[ QUOTE ]
[ QUOTE ]
There are no software downloads or drivers for this product.


[/ QUOTE ]

Off the HP site.

Did you open the Device Manager? I had one computer that somehow got two of the same drivers installed when moving hardware around and that was causing issues. I deleted one and it fixed the problem.

[/ QUOTE ]

searched the HP site and cant seem to find anything regarding drivers or stuff like that for the mouse.. such a pain!! time to just buy a new one i think [img]/images/graemlins/blush.gif[/img]


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