William Hill Casino Number, Account Suspended
 

I got my account suspended on William Hill Casino when trying to cash out on neteller. I was told this was mostly unheard of on the cryptos, I hit 4 of them though. Any thoughts on what could be up or what I should do?

Also, is this the right number to dial exactly of William Hill Casino, or do I need some code? I keep getting a busy signal and wondered if it was the right number. 011 800 3551 3551

Re: William Hill Casino Number, Account Suspended
 

I had my Willhill account suspended also. I cleared the casino bonus once, cashed out and was suspended immediatly after that. No response after trying to e-mail CS several times. I tried the same phone number and was unable to get through.. that was 4 months ago and I am still suspended.. Good luck.

Re: William Hill Casino Number, Account Suspended
 

0800 numbers won't work from the US. They are the equivalent to your 1-800-blah blah.

Re: William Hill Casino Number, Account Suspended
 

[ QUOTE ]
I got my account suspended on William Hill Casino when trying to cash out on neteller. I was told this was mostly unheard of on the cryptos, I hit 4 of them though. Any thoughts on what could be up or what I should do?
Also, is this the right number to dial exactly of William Hill Casino, or do I need some code? I keep getting a busy signal and wondered if it was the right number. 011 800 3551 3551

[/ QUOTE ]`

I don't think Americans or Germans can play at the WH casino or sports book. Could this be your problem?

Re: William Hill Casino Number, Account Suspended
 

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I don't think Americans or Germans can play at the WH casino or sports book. Could this be your problem?

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No problem with Americans playing in the casino.

Re: William Hill Casino Number, Account Suspended
 

[ QUOTE ]
I got my account suspended on William Hill Casino when trying to cash out on neteller. I was told this was mostly unheard of on the cryptos, I hit 4 of them though. Any thoughts on what could be up or what I should do?

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I hit them up for the first time a few weeks ago. I had a good run and tried to cash out the same day (probably a mistake). When I hadn't received the money a week later, I tried to log in and found my account was suspended.

When I finally got CS to return an email, they told me they needed to see ID and a statement from the funding source to run a security check. I had to send the digital photo of my passport 3-4 times before I got a response, but eventually I was approved and got my money within a couple of days. Keep at them.

[ QUOTE ]
Also, is this the right number to dial exactly of William Hill Casino, or do I need some code? I keep getting a busy signal and wondered if it was the right number. 011 800 3551 3551

[/ QUOTE ]

I can't remember the number I dialed (from the U.S.), but that sounds similar. Whatever number I dialed, I got a human being, but he just told me I had to email the stuff I'd already sent. It didn't do me any good to reach a person on the phone.

Re: William Hill Casino Number, Account Suspended
 

Thanks for your help. Please post an email address for their support so that I can get through to them, their site won't let me access their crappy proprietary email system.

Re: William Hill Casino Number, Account Suspended
 

Guess I wont be clearing any of their casino bonuses then.

Re: William Hill Casino Number, Account Suspended
 

After the 011 to get out of the US phone system, you need to enter the country code (for instance, Scottland is 44, England 33) - but of course the 800 is for US -

Dogmeat [img]/images/graemlins/spade.gif[/img]

Re: William Hill Casino Number, Account Suspended
 

They never answer email. Never ever. You must call them during UK business hours. I found a number on bonuswhores when the same thing happened to me. Account locked by "security". They asked no question and requested no documents. Had to call back when they didn't reactivate it.

Re: William Hill Casino Number, Account Suspended
 

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Thanks for your help. Please post an email address for their support so that I can get through to them, their site won't let me access their crappy proprietary email system.

[/ QUOTE ]

The general CS address I got email from is: customerservices@williamhill.co.uk

I had to send the passport photo and NETeller screenshot to:
finance@williamhill.co.uk

Re: William Hill Casino Number, Account Suspended
 

[ QUOTE ]
They never answer email. Never ever. You must call them during UK business hours. I found a number on bonuswhores when the same thing happened to me. Account locked by "security". They asked no question and requested no documents. Had to call back when they didn't reactivate it.

[/ QUOTE ]Stil a busy signal no matter when I call. How do I get through to them?

Re: William Hill Casino Number, Account Suspended
 

yes WH support sucks pretty hard - huge contrast with other UK sites like bet365 which is very good

Re: William Hill Casino Number, Account Suspended
 

[ QUOTE ]
They never answer email. Never ever. You must call them during UK business hours. I found a number on bonuswhores when the same thing happened to me. Account locked by "security". They asked no question and requested no documents. Had to call back when they didn't reactivate it.

[/ QUOTE ]

I can't understand why anyone would frequent sites like this, that seems to want to make you jump thru mega-hoops to get your own money. Sounds like it's just one step away from just closing shop and skipping town. Are you guys really that desperate for that $100 bonus to put up with this?

Re: William Hill Casino Number, Account Suspended
 

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I can't understand why anyone would frequent sites like this, that seems to want to make you jump thru mega-hoops to get your own money. Sounds like it's just one step away from just closing shop and skipping town. Are you guys really that desperate for that $100 bonus to put up with this?

[/ QUOTE ]Yeah I think this might cement me a retirement from my short lived casino whoring runs.

Back to the original point, however, if anyone can tell me how I can get hold of a human being there I would be much obliged. Try calling that number maybe, see if you can get through and it's my problem some how.

Re: William Hill Casino Number, Account Suspended
 

Have played there since the beginning of the year...have had no problems...Im American, and I usually get my cashouts in a couple of days max...

As far as closing up shop, no way...Will Hill is a huge sportsbook in the UK...

Best thing would be to stay persistent...

FWIW

Re: William Hill Casino Number, Account Suspended
 

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0800 numbers won't work from the US. They are the equivalent to your 1-800-blah blah.

[/ QUOTE ]You saying I'll not be able to get through by dialing 011 800 3551 3551 ?

Re: William Hill Casino Number, Account Suspended
 

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Thanks for your help. Please post an email address for their support so that I can get through to them, their site won't let me access their crappy proprietary email system.

[/ QUOTE ]

The general CS address I got email from is: customerservices@williamhill.co.uk

I had to send the passport photo and NETeller screenshot to:
finance@williamhill.co.uk

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same here

Re: William Hill Casino Number, Account Suspended
 

If Im banned at this crypto, will the others ban me if I try to take out money?