When a sportsbook offers an obviously mistaken line....
 

...and I make a wager on it, does the sportsbook generally take questionable action like cancel my bet? Is this considered in any way legitimate in the online sportsbook world? If not, does the threat of sending to SBR their communication to me about cancelling my bets sometimes compel the book to leave my bets as is? Any help/advice would be appreciated.

Re: When a sportsbook offers an obviously mistaken line....
 

There have been other posts recently on this (IIRC, you were one of them?).

Re: When a sportsbook offers an obviously mistaken line....
 

nope, wasn't me. Under what search words would it be in the archives? (btw what's IIRC?)

Re: When a sportsbook offers an obviously mistaken line....
 

cancelling wrong line bets is explicitly written into almost every online sportsbook's T&C's when you sign up. yes, I've tried it, yes they've cancelled the bets and no, SBR wouldn't have any recourse. be extra careful especially when scalping or arbing different sides of the same game.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
cancelling wrong line bets is explicitly written into almost every online sportsbook's T&C's when you sign up. yes, I've tried it, yes they've cancelled the bets and no, SBR wouldn't have any recourse. be extra careful especially when scalping or arbing different sides of the same game.

[/ QUOTE ]

Thanks for the help. I guess I'll just have to confirm with them their decision then likely get my money back. I wasn't planning to hedge the bet until I received a response from the book.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
...and I make a wager on it, does the sportsbook generally take questionable action like cancel my bet? Is this considered in any way legitimate in the online sportsbook world?

[/ QUOTE ]

Very standard procedure.

If I Remember Correctly
 

I had to learn that myself, recently.

As for the search, pick a word that makes sense. I can't remember the author or authors, but I remember reading their complaints.

Check within the last month, here and on Sporting Events

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
cancelling wrong line bets is explicitly written into almost every online sportsbook's T&C's when you sign up. yes, I've tried it, yes they've cancelled the bets and no, SBR wouldn't have any recourse. be extra careful especially when scalping or arbing different sides of the same game.

[/ QUOTE ]

Does the fact it was performed on an exchange rather than at a sportsbook make a difference? I'm fairly certain however that the offered lines was from the book itself and not another trader.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
Does the fact it was performed on an exchange rather than at a sportsbook make a difference? I'm fairly certain however that the offered lines was from the book itself and not another trader.

[/ QUOTE ]
I don't play the exchanges (yet) so I don't know what if and how the terms are different on those sites.

here are some examples of cancelled bets:

"Dear Pinnacle Sports Client,

Please accept our apologies for the following: as stated in our Web-Site rules, we will not accept action with obvious, gross line errors or incorrect match-ups.

For this reason we have cancelled your wager on the Cleveland Browns Money Line.

You may go to your account and replay the event at the correct price.

We apologize for the inconvenience.

If you have any questions, please email directly our Customer Service Department at csd@pinnaclesports.com.

Regards,
Customer Service Department
Pinnacle Sports"

"Dear Sir,


In accordance with our rules your wager on Atlanta - Washington, game 2, was cancelled your wagers due to an obviously incorrect line posted on the game. The line should have opened at -113 on Atlanta not -147 where you got your bet at +137 on Washington.


Regards,
Cathy - WSEX."

I found the same line
 

I put what I had on it, and then I went to get more funds. And by the time i got them there the line was off. But my bet is still in.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]

Does the fact it was performed on an exchange rather than at a sportsbook make a difference? I'm fairly certain however that the offered lines was from the book itself and not another trader.

[/ QUOTE ]


I looked through the rules at the site and it says that a bet will not be cancelled once it has been matched. I assumed it was another trader, I didn't realize that the book put up any of the action.

Re: I found the same line
 

[ QUOTE ]
I put what I had on it, and then I went to get more funds. And by the time i got them there the line was off. But my bet is still in.

[/ QUOTE ]

They took down all the action, assuming we're talking about the same wager -- Indianapolis ML +820

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
(btw what's IIRC?)

[/ QUOTE ]

If I ReCall

Re: I found the same line
 

[ QUOTE ]


They took down all the action, assuming we're talking about the same wager -- Indianapolis ML +820

[/ QUOTE ]

Is that reflected on your account?

Re: I found the same line
 

[ QUOTE ]
[ QUOTE ]


They took down all the action, assuming we're talking about the same wager -- Indianapolis ML +820

[/ QUOTE ]

Is that reflected on your account?

[/ QUOTE ]

Yes it is. I did a screen print for verification.

Re: I found the same line
 

Ok i'm confused now, is your bet on or off?
Mine is still on. I was wondering because mine is a smaller amount maybe they will let it go because it is my first bet at the site.

Re: I found the same line
 

My bet is still logged for the moment. I have been in contact with a gentleman named Mark in the Live Help Wager dept.

Re: I found the same line
 

Where did you get the info that this action was put up by the book? I was under the impresstion that all bets were client based.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
[ QUOTE ]
(btw what's IIRC?)

[/ QUOTE ]

If I ReCall

[/ QUOTE ]

If I recall correctly....

Re: I found the same line
 

From Live Help

Mark : It appears a customer has put up the line incorrectly
Mark : It appears that one of our marketmakers has had a problem

I believe Mark was incorrect in saying "the customer put up the line incorrectly" because all prices offered for Indy on the money line were +100+ (in other words, 3 separate market-makers could not have made the same mistake), otherwise he wouldn't have corrected himself. Based on my 2 years of experience with Tradesports, I think it's safe to assume one of two things: 1) matchbook themselves were the "market-makers" who put up the numbers, or 2) Misassigned Houston and Indy to the wrong lines (literal lines, not lines as in odds). They told me they'd get back to me within a half-hour but it's now been almost an hour and a half now.

Re: When a sportsbook offers an obviously mistaken line....
 

At the WSOP last year, when down to three tables, Pinnacle had a line up:

Will Greg Raymer win the WSOP?

Yes +900
No + 3600

I unloaded on the +3600 side. If he DIDN'T win, I'd score large.

I was contacted about an hour later by phone, saying it was a bad line, and my bet was cancelled. I then received an email saying my bet was cancelled.

Then my account was closed.

I was told that if I had emailed them, pointing out the incorrect line, they 'may allow' me to bet on it, if I was the first to bring it to their attention.

hd

Re: When a sportsbook offers an obviously mistaken line....
 

About 8 years ago, at gotocasino.com, during the US Open, they had a match bet between Payne Stewart and David Duval (for about even money). Most of these bets were set between players starting at about the same time. In this case, Payne Stewart was through 9 holes and David Duval hadn't started, but the bet was still available. Payne was even through 9; the rest of the field was BLOWING UP. I put $1000 on Payne vs. Duval. Payne went on to shoot +1 (a phenomenal score that particular day). But I had to sweat out Duval's fantastic day, where he shot a +2 or +3. My bet was good.

I can't believe Pinnacle would close your account; thats just BS.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
At the WSOP last year, when down to three tables, Pinnacle had a line up:

Will Greg Raymer win the WSOP?

Yes +900
No + 3600

I unloaded on the +3600 side. If he DIDN'T win, I'd score large.

I was contacted about an hour later by phone, saying it was a bad line, and my bet was cancelled. I then received an email saying my bet was cancelled.

Then my account was closed.

I was told that if I had emailed them, pointing out the incorrect line, they 'may allow' me to bet on it, if I was the first to bring it to their attention.

hd

[/ QUOTE ]

Funny, I was the first to alert them to the bad line and I got this reply from the opposing bettor (via Mark at matchbook):

Mark –

Thank you for trying to fix this mess. Pretty brutal error. Looks like at a couple of guys so far are being cool about it, at least, which is great.

About the settlement offer of $1,000, does this guy understand he’s offering to “settle” at essentially 100 cents on the dollar? I’m just asking, because sometimes people get a little confused about how to calculate equity in situations like this. If someone wants to take a really hard line, fair enough… but offering to settle and then producing a figure like that seems like maybe there’s some confusion.

We’re willing to give up some ground here, but we’d like to see some compromise. Also, could we arrange to transfer some of our commission dollars to a client, as a soft-dollar means of settlement?

Feel free to pass along any of this note to the client in question.


All the best,

(xxxx)

To which I replied:

Hi Mark,

Thanks for the reply. I'm not certain why I'm perceived as not "being cool" about this. Though I'm not inclined to change my bet, I'm not sure why not changing is automatically labeled not being cool. I'm offering to take a number near $1,000 (I didn't say exactly $1,000 before) in a tradeable balance, as well as continuing to trade on the exchange for at least 3 weeks without withdrawals, during which time I could easily lose the entire amount. This is a win-win for the trader and the exchange. I am making compromises here, independently and indirectly as requested by the opposing trader.

Considering that I am willing to make concessions, it's unfortunate I'm being branded a jerk with a "hard line" or whatnot. I'm willing to listen to any reasonable offer, of which he hasn't made one and I already have.

Thanks,
Scott

And additionally:

Mark,

I wanted to add another point. Considering I brought the issue to Matchbook's attention in the first place and potentially saved this opposing client, or others, even greater losses on Indy +820, as opposed to putting even more of my own money on the wager, I am pretty surprised by this response. Perhaps he isn't aware of this.

Scott

Re: When a sportsbook offers an obviously mistaken line....
 

This guy better make a deal with you soon. I think you're pretty close to calling all deals off, and you should be.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
This guy better make a deal with you soon. I think you're pretty close to calling all deals off, and you should be.

[/ QUOTE ]

Earlier, I told them to get back to me sooner than later as I'd be making a wager on Houston +850 for $150 eventually. I think this whole thing is choreographed but hey whatever. I'm the "hard line" jerk not "being cool". lmao

Whipsaw, if you're out there, send me a PM please. I owe you something (that referral bonus they don't give lol) if this works out in the end.

Re: When a sportsbook offers an obviously mistaken line....
 

I hope you don't get hosed on this for being a stand up guy.
I had to deny their request to cancel the bet. And that was that.
You can tell them that I was ready to go all in on it, and if you didn't inform them I woulda been all over it.
They need to cut you some slack.

Re: When a sportsbook offers an obviously mistaken line....
 

[ QUOTE ]
I hope you don't get hosed on this for being a stand up guy.
I had to deny their request to cancel the bet. And that was that.
You can tell them that I was ready to go all in on it, and if you didn't inform them I woulda been all over it.
They need to cut you some slack.

[/ QUOTE ]

Baron, PM'd you.

Resolution
 

For those who care, I settled with matchbook on $675 in profit and $300 worth of commission credits. Had I done nothing, I could've profited $1,050, however I wanted to put the $300 of Indy/Hou bet layouts to work immediately this weekend as it looks to be another large NFL betting week.

Assuming their rules and regs don't change much, this is yet another reason to go with exchanges over sportsbooks. Whip and Baron, please PM me with your Neteller or Paypal account #s, I want to send you each $50.

Re: When a sportsbook offers an obviously mistaken line....
 

For all of you who read last month's thread, and are waiting for me to charge into this discussion: I don't know a damn thing about these exchanges, so I'm abstaining from this topic.

Re: When a sportsbook offers an obviously mistaken line....
 

Hey Baron,

Just curious, did they pay off on your bet?

When I checked Pinny last week they had Indy at +14. I thought my eyes were bad. I made a small bet, and after that when I went to check the ML it was offline - guess I caught them just before they realized their mistake.

I expected an e-mail form them cancelling the bet but they let it stand and paid it off (maybe because it was not a large wager).

Re: When a sportsbook offers an obviously mistaken line....
 

Here's what I do:

In Vegas: just bet it. You have rights, there is some consumer protection.

Online: don't bet it. Email them instead. They can and will screw you - either by canceling the wager right away (but jotting down your not a square), canceling the wager after knowing it's a winner (but making it count if you lost), or simply just noting you are sharp, and maybe kicking you out sooner than they would have otherwise.

If you email them about your mistake, maybe you will get a freebie. This has happened to me in the past - I've received free plays for telling them about an error. Knowing that they'd just cancel the wager if I did bet it, getting a free play was worth the email.