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-   -   William Hill Casino Number, Account Suspended (http://archives2.twoplustwo.com/showthread.php?t=379920)

AASooted 11-18-2005 03:21 PM

Re: William Hill Casino Number, Account Suspended
 
[ QUOTE ]
Thanks for your help. Please post an email address for their support so that I can get through to them, their site won't let me access their crappy proprietary email system.

[/ QUOTE ]

The general CS address I got email from is: customerservices@williamhill.co.uk

I had to send the passport photo and NETeller screenshot to:
finance@williamhill.co.uk

PokerAmateur4 11-28-2005 11:14 AM

Re: William Hill Casino Number, Account Suspended
 
[ QUOTE ]
They never answer email. Never ever. You must call them during UK business hours. I found a number on bonuswhores when the same thing happened to me. Account locked by "security". They asked no question and requested no documents. Had to call back when they didn't reactivate it.

[/ QUOTE ]Stil a busy signal no matter when I call. How do I get through to them?

excession 11-28-2005 02:07 PM

Re: William Hill Casino Number, Account Suspended
 
yes WH support sucks pretty hard - huge contrast with other UK sites like bet365 which is very good

phish 11-28-2005 02:17 PM

Re: William Hill Casino Number, Account Suspended
 
[ QUOTE ]
They never answer email. Never ever. You must call them during UK business hours. I found a number on bonuswhores when the same thing happened to me. Account locked by "security". They asked no question and requested no documents. Had to call back when they didn't reactivate it.

[/ QUOTE ]

I can't understand why anyone would frequent sites like this, that seems to want to make you jump thru mega-hoops to get your own money. Sounds like it's just one step away from just closing shop and skipping town. Are you guys really that desperate for that $100 bonus to put up with this?

PokerAmateur4 11-28-2005 11:46 PM

Re: William Hill Casino Number, Account Suspended
 
[ QUOTE ]

I can't understand why anyone would frequent sites like this, that seems to want to make you jump thru mega-hoops to get your own money. Sounds like it's just one step away from just closing shop and skipping town. Are you guys really that desperate for that $100 bonus to put up with this?

[/ QUOTE ]Yeah I think this might cement me a retirement from my short lived casino whoring runs.

Back to the original point, however, if anyone can tell me how I can get hold of a human being there I would be much obliged. Try calling that number maybe, see if you can get through and it's my problem some how.

hhughes 11-29-2005 03:05 AM

Re: William Hill Casino Number, Account Suspended
 
Have played there since the beginning of the year...have had no problems...Im American, and I usually get my cashouts in a couple of days max...

As far as closing up shop, no way...Will Hill is a huge sportsbook in the UK...

Best thing would be to stay persistent...

FWIW

PokerAmateur4 12-01-2005 11:43 AM

Re: William Hill Casino Number, Account Suspended
 
[ QUOTE ]
0800 numbers won't work from the US. They are the equivalent to your 1-800-blah blah.

[/ QUOTE ]You saying I'll not be able to get through by dialing 011 800 3551 3551 ?

raze 12-01-2005 11:47 AM

Re: William Hill Casino Number, Account Suspended
 
[ QUOTE ]
[ QUOTE ]
Thanks for your help. Please post an email address for their support so that I can get through to them, their site won't let me access their crappy proprietary email system.

[/ QUOTE ]

The general CS address I got email from is: customerservices@williamhill.co.uk

I had to send the passport photo and NETeller screenshot to:
finance@williamhill.co.uk

[/ QUOTE ]

same here

PokerAmateur4 12-01-2005 12:07 PM

Re: William Hill Casino Number, Account Suspended
 
If Im banned at this crypto, will the others ban me if I try to take out money?


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