Re: Random internet D/C\'s ($20 free internet transfer if you can help
 

That's right - this will usually fix TCP/IP problems, though depending exactly what file is affected it may be necessary to delete files manually after rebooting to ensure fresh copies are taken from the cache or CD when it's reinstalled. Anyway, see how you get on, we'll go into the more thorough method if needed.

Re: Random internet D/C\'s ($20 free internet transfer if you can help
 

I would be inclined to try somethign as simple as a winsock fix utlity first...

if you are running windows XP: Here

Re: Random internet D/C\'s ($20 free internet transfer if you can help
 

You didn't mention what OS you're using, but if it's Windows XP there are some very specific steps you must take to rebuild the TCP/IP stack.

Follow the directions on this web page :

http://www.petri.co.il/reinstall_tcp...windows_xp.htm

Re: Random internet D/C\'s ($20 free internet transfer if you can help
 

I don't want to hijack this thread here - but I'm having the exact same problem. Every hour or so my internet disconnects for 3 minutes (every time it's 3 minutes for some reason). I don't believe it's my connection either. Should I follow the same steps as the OP?

Re: Random internet D/C\'s ($20 free internet transfer if you can help
 

One way to tell if its the XP box or the cable modem is trial by elimination. If you can hook a 2nd computer like a laptop to it and see the same results you know its the cable modem.

Question, when watching cable tv do you notice pixilation on the screen at times. Sometimes these cable modems lock up in routing if they are getting packet loss.

Re: Random internet D/C\'s ($20 free internet transfer if you can help
 

you know what - my cable IS fuzzy on many channels. I didn't think much of it before, but the cable is definitely not the same quality as it was before this internet problem.