Here's the email I got:
From:
[email protected]
Subject: System Problem's
Date: Sat, 26 Feb 2005 19:47:55 +0200
To: undisclosed-recipients: ;
Dear Sir /Madam
Hello and thank you for contacting Players Help.
Please be advised that currently we are experiencing server
difficulties. Therefore you will be unable to access your account. We
hope to rectify this problem today, but there are no timescales at this
time. Please also be advised that any cancelled tournament fee's will
be automatically refunded.
We hope this attends to your enquiry. If we can be of any more
assistance please feel free to contact us at anytime. We are open 24
hours per day, 7 days a week (including holidays). You can contact one
of our friendly and courteous Players Help support staff (toll-free) at:
011-800-7777-4357 North America
00-800-7777-4357 Europe (Where available)
++800-7777-4357 International (Check your country's outbound
dialing code)
Kind regards,
Rosemary
Customer Care Representative
Players Help