Empire VIP account

[1C5]

I emailed them about 4 times telling them how mad I was that I was not bumped with 2300 points where others were bumped with 1500 points.

They still never bumped me. [img]/images/graemlins/mad.gif[/img]

[CarlNiclas]

[ QUOTE ]
Do they inform you about the drive? And do you have to be pre-VIP to earn the bonus points?

[/ QUOTE ]

Nah, I was just bumped (about 2000 points if I recall correctly) and got an email welcoming me to the VIP-club. No info as to why or how or what had happened.

[1C5]

Last email:

I am not going to continue playing at Empire everyday, just let management know that I am fed up waiting to be "promoted" while other people have been promoted to VIP with much less play then me. I will be playing at Eurobet mostly instead as this is stupid. If they based the promotion on amount played or time being a member of Empire I can understand but it seems they just pick at random who to promote. It is garbage.

[1C5]

Reply:

Thank you for contacting us further.

I am really sorry that you feel this way as we certainly do not wish to lose any player from our site, whatever their status.

I do hope that you will reconsider and continue to support us but as previously outlined, we at VIP support have no influence over the Marketing team decisions.

Thank you for choosing EmpirePoker.

Best regards,

Michele
Empire Poker
VIP Players Club
Customer Support Team

[Scuba Chuck]

[ QUOTE ]
Reply:

Thank you for contacting us further.

I am really sorry that you feel this way as we certainly do not wish to lose any player from our site, whatever their status.

I do hope that you will reconsider and continue to support us but as previously outlined, we at VIP support have no influence over the Marketing team decisions.

Thank you for choosing EmpirePoker.

Best regards,

Michele
Empire Poker
VIP Players Club
Customer Support Team

[/ QUOTE ]

Very interesting with the implied confirmation that players are bumped. I'm pretty sure I was bumped....

[1C5]

Yes, previous email:

Thank you for contacting customer support.

We do not "bump" players to VIP Status at VIP Support.

However, from time to time our marketing team may run a promotion and promote some players to VIP status.

There are several parameters and criteria that the management take into account and only they may decide when and which players should be promoted to VIP Club members.

[Vetstadium]

It does take awhile to accumulate anything.

[SharkBait]

I got bumped a couple weeks ago. I had been playing alot (maybe 20K hands) of 2/4 NL over a couple of weeks prior to getting bumped. Typically, I only play SNGs (on empire and other sites) and MTTs (a few on Empire but mostly other sites).