Caribbean Sun miscount

[pzhon]

I had an interesting experience at Caribean Sun this month. Their bonus is supposed to be like a 4/9 size version of InterPoker's bonus ($40 for 200 hands raked $1; hands raked $0.25 count 1/4) except that you have to clear it during the month and there isn't a convenient counter. However, you can use a live chat function on their web page to ask support how many raked hands you have played.

I played a couple of quick sessions and then checked with support. They said I had played 226 raked hands over 8 hours. The problem is that I played fewer than 200 hands total; log viewer shows 182 hands recorded for the month, and some of those were while I waited for the big blind. They requested that I send them a screenshot. After I did, they insisted that the 226 was right anyway, because that's what is in their system, and keep repeating their definition of a raked hand.

Has anyone else gotten the bonus early this month, or gotten a bad count from support?