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#1
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Problem with GamingClub bonus
The GamingClub offered me a reload bonus of 50$ for 350 raked hands via email which I cleared. After a couple of days passed and nothing was credited to my account I contacted their support concerning this matter.
At first I did not get an answer at all. I sent it again and they wrote: We have checked your poker account and can see that your account is older that 30 days, which means that you do not qualify for our sign on bonus offer. I answered that it was the reload bonus I referred to and they answered: We do apologize for the confusion. Please note that you have qualified for the reload promotion as you have made a purchase of $100. I answered that I already cleared 350 hands and am still waiting for my money. I did not get a reply to this. Did anybody experience similar issues with this site? |
#2
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Re: Problem with GamingClub bonus
What limits were you playing?
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#3
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Re: Problem with GamingClub bonus
Call them on the phone, you will get an immediate response!
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#4
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Re: Problem with GamingClub bonus
Matt111, if you still haven't received your bonus, please won't you PM us with your alias so that we can sort it out for you.
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#5
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Re: Problem with GamingClub bonus
[ QUOTE ]
Matt111, if you still haven't received your bonus, please won't you PM us with your alias so that we can sort it out for you. [/ QUOTE ] Sorry to hijack the thread, but i couldn't find any info on the $300 initial deposit bonus TGC used to offer...is it still available?? |
#6
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Re: Problem with GamingClub bonus
The $300 bonus is no longer available, it's been replaced by a Deposit $50, Get $50 offer.
Matt111, did everything get sorted out with your bonus? |
#7
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Re: Problem with GamingClub bonus
I tried to send you a PM several times but it seems not to work. Are you able to cantact me via PM?
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#8
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Re: Problem with GamingClub bonus
Check your PM box, we sent you two responses. Hope you're getting them.
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