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  #1  
Old 09-09-2005, 08:05 AM
MATT111 MATT111 is offline
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Join Date: Jun 2005
Posts: 173
Default Problem with GamingClub bonus

The GamingClub offered me a reload bonus of 50$ for 350 raked hands via email which I cleared. After a couple of days passed and nothing was credited to my account I contacted their support concerning this matter.
At first I did not get an answer at all. I sent it again and they wrote:
We have checked your poker account and can see that your account is older that 30 days, which means that you do not qualify for our sign on bonus offer.

I answered that it was the reload bonus I referred to and they answered:
We do apologize for the confusion.
Please note that you have qualified for the reload promotion as you have made a purchase of $100.


I answered that I already cleared 350 hands and am still waiting for my money. I did not get a reply to this.

Did anybody experience similar issues with this site?
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  #2  
Old 09-09-2005, 10:09 AM
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Posts: n/a
Default Re: Problem with GamingClub bonus

What limits were you playing?
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  #3  
Old 09-10-2005, 08:29 AM
Sniper Sniper is offline
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Join Date: Jun 2005
Posts: 704
Default Re: Problem with GamingClub bonus

Call them on the phone, you will get an immediate response!
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  #4  
Old 09-12-2005, 07:42 AM
Gaming Club Gaming Club is offline
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Join Date: Oct 2003
Location: Gibraltar
Posts: 575
Default Re: Problem with GamingClub bonus

Matt111, if you still haven't received your bonus, please won't you PM us with your alias so that we can sort it out for you.
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  #5  
Old 09-12-2005, 09:40 AM
teddyFBI teddyFBI is offline
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Join Date: Jun 2004
Posts: 99
Default Re: Problem with GamingClub bonus

[ QUOTE ]
Matt111, if you still haven't received your bonus, please won't you PM us with your alias so that we can sort it out for you.

[/ QUOTE ]

Sorry to hijack the thread, but i couldn't find any info on the $300 initial deposit bonus TGC used to offer...is it still available??
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  #6  
Old 09-13-2005, 07:51 AM
Gaming Club Gaming Club is offline
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Join Date: Oct 2003
Location: Gibraltar
Posts: 575
Default Re: Problem with GamingClub bonus

The $300 bonus is no longer available, it's been replaced by a Deposit $50, Get $50 offer.

Matt111, did everything get sorted out with your bonus?
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  #7  
Old 09-16-2005, 06:27 AM
MATT111 MATT111 is offline
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Join Date: Jun 2005
Posts: 173
Default Re: Problem with GamingClub bonus

I tried to send you a PM several times but it seems not to work. Are you able to cantact me via PM?
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  #8  
Old 09-16-2005, 09:35 AM
Gaming Club Gaming Club is offline
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Join Date: Oct 2003
Location: Gibraltar
Posts: 575
Default Re: Problem with GamingClub bonus

Check your PM box, we sent you two responses. Hope you're getting them.
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