[Shillx]

My two best friends both serve and we talk about this kind of thing all the time. The problem isn't so much that they stiffed you rather that you can't really do anything to figure out why. Some people will stiff b/c they don't know that tipping is ettiquite. Some people will stiff due to crappy service. The thing they get pissed at is when the manager bitches them out for asking why they got stiffed (via a comment card). I would like to know from the patrons if I'm doing a shitty job or if they didn't tip for some other reason. Anyways there are times that you get double gratted to make up for these types of things, so it all works out in the end.

Brad