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Old 05-02-2003, 02:38 PM
Yerma Yerma is offline
Senior Member
 
Join Date: Dec 2002
Location: Lives in \"Calgary, Alberta, Canada\"
Posts: 209
Default Party Poker failed to cash me out--WARNING!!!

Party poker failed to cash me out...here is a transcript with their live chat. The cashout to the credit card was $50USD. The remainder of the cashout was $54.05USD. The phone number is xxx'ed out.

I suppose they may give me a call...but it will be their second call regarding a month and a half old cashout of ~$50. So be warned that Party may not cash you out.

May 2, 2003

Lobby - Service Person: VioletPhilip
VioletPhilip: An agent will be with you shortly. Thank you for your patience.
BigPoosy: hello?
VioletPhilip: Welcome to our Live Chat feature! What can I do for you today?
BigPoosy: I cashed out on March 16. Part of the cashout went back to the credit card, but the rest I haven't received.
VioletPhilip: Can you please be on hold while I look into this for you?
BigPoosy: ok
VioletPhilip: Efmi you can call up the Payment Processing team at
VioletPhilip: 1-888-699-3808 and speak to somebody in the redeems department.
BigPoosy: I can do that, but can you tell me why I have to go through all this trouble? One of your representatives gave me a call at home a couple of weeks ago, and I answered all his questions?
VioletPhilip: Efim you need to call Payment Processing and they can cater to your problem better.
BigPoosy: fine.
VioletPhilip: Bye
BigPoosy: I'm calling them now and I can't get anyone to answer the phone
VioletPhilip: Can you please confirm your telephone number?
BigPoosy: xxx-xxx-xxxx
VioletPhilip: We will ensure that somebody calls you from PaymentProcessing team.
BigPoosy: ok
VioletPhilip: Do you require any more assistance?
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