[Rednax]

I didn't get the Monday bonus automatically either so I sent them an e-mail, and based on your and others' experience, I'm confident I will get it. But good grief, why don't they spend a few more bucks on support, so we can get prompt responses to e-mail? I responded for the 100 raked hands drawing over the weekend, and asked a few questions there - no response yet. And no response yet from my e-mail Monday.

Whereas at TGC I received prompt (and even more important) good, clear, thorough responses. That really makes a big difference in how I feel about playing there.

(At Absolute I received swift, totally ignorant responses having nothing to do with my questions. At PokerRoom I've received no answer sometimes, slow answers (2 weeks) sometimes and occcasionally good service.)