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10-09-2005 04:06 PM

WillHill Casino
 
Has anyone had trouble cashing out from them to NETeller? I withdrew about 5 days ago and haven't received anything. Note: I made sure the wagering requirement were met for the bonus (their info. confirmed this anyway). Their support is terrible - they haven't responded to most of my emails, and the one they did respond to said "NETeller transactions happen instantly," which was not very reassuring.

I know they are a european-based company, but does anyone have any idea on how to contact them via telephone from the US? Any information that anyone can provide for me would be extremely helpful.

Thanks.

KKbluff 10-09-2005 04:44 PM

Re: WillHill Casino
 
They have always given me cashouts within 24 hours.

They have a toll free number under the help menu. Go find it yourself, it does exist!

They have NEVER responded to ANY email I have ever sent them.

Good Luck

10-09-2005 04:51 PM

Re: WillHill Casino
 
Are you in the US? The only number I can find are crazy international numbers (note: i've never dialed outside of the US, so this is new for me).

Any help on this would be GREATLY appreciated. I'd like my $200.

KKbluff 10-09-2005 04:56 PM

Re: WillHill Casino
 
Yes, I am in the US.

I have never been able to use a cell phone to dial their toll free numbers, but any land based phone will work just fine.

Try this number : 011 800 3551 3551

Trust me, it IS toll free.

10-09-2005 05:59 PM

Re: WillHill Casino
 
That would explain it; I've been trying on a cell phone. Hmm, now, to get a hold of a land based phone somehow...

Thanks.

VinnyTheFish 10-09-2005 10:06 PM

Re: WillHill Casino
 
Never had a proablem. I've cashed out 12 of teh last 14 months, all done with 48 hours. (excecpt once where it took about 4 days - never any longer)

note: I am talking about USD between 400 and 2400.


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