Intertops Story of the Double Cashout

[josie_wales]

Hi all,

I recently received a double cashout from intertops. The withdraw showed twice. It was a decent sized withdraw, so at first I was pumped that I got the money twice.

However, I decided that I could not keep it and decided to tell them of their mistake.

Then the weirdest thing happened.

I sent several emails. Each was answered within a few minutes. Each was answered with an intelligent, coherent and sensible response.

Their customer service was very solid.

It was a very nice surprise to see customer service respond in this way as I am so used to poor to average service from the majority of sites.

They were even kind enought to credit me with a small bonus for my "troubles".

Anyway, just thought with the usual griping about customer service I would throw this one out there since it was a good one.

Josie Wales

[Patrick del Poker Grande]

This probably only happens when you're giving them money.

[dogmeat]

Nice post. I'm glad your good dead was rewarded with a bonus.

Dogmeat /images/graemlins/spade.gif

[Bump-en-Stein]

They are scared of you. Its obvious Clint Eastwood still has allot of pull. If your name was Dirty Harry Callahan, you'd get a triple dip.

[josie_wales]

I am not sure that they only responded so quick because of the topic. They have been solid in the few other times that I have contacted them.

I just dont understand why people put up with Party.

I know that most just say that there are fishies. But they are at the skins as well. And the skins (intertops at least) has better support.

JW

[Bump-en-Stein]

[ QUOTE ]
I am not sure that they only responded so quick because of the topic. They have been solid in the few other times that I have contacted them.

I just dont understand why people put up with Party.

I know that most just say that there are fishies. But they are at the skins as well. And the skins (intertops at least) has better support.

JW

[/ QUOTE ]

Well, they don't watch Spaghetti Westerns or American vigilante movies in India so they are not scared of Clint Eastwood. That explains why you get ignored, I am not sure where the skins are, but they sure know Clint means bitnet.

[Webster]

Heck - I tried to cash out from Intertops Sportsbook and after 3 tried they had to do it manually as the software would not take it.

[Prickly Pete]

Just wanted to give a differing viewpoint.

I had a problem with a few SNGs that I got kicked out of and talking to their customer service was like talking to a brick wall. They badgered me with answers that made no sense and didn't address my problem until I just gave up.