Let's Get Party's Disconnect Policy Changed!!!!!

[Lucky]

Some moron disconnected on me tonight, so i call phone support and report him. I asked the guy what they are planning to do about it. He says they'll investigate, blah blah.

Then we started talking about how the tourney policy on this issue was changed; he said it was because so many people called and complained...the squeaky wheel.

Now I'm pretty cynical, but what say we give it a shot. Take five minutes of your time and make your feelings known. Maybe if we bitch as much as the tourney players theyll do something.

The number for residents of the U.S. and canada is:
1-888-206-4659

[DcifrThs]

i just had a 10 minute conversation with party poker and had them write down a list of complaints i had in order of magnitude under my name:

1) nl live game all in disconnect policy. should be changed.

2) 6max killing party nl games 100 and 200.

3) logged suggestion that there should be (NO-ALL IN DISCONNECT) games for all nl/pl games if no policy change.

if we all do it. maybe it'll change.

-Barron

[GuitarMarc]

Agree with you about the problem.

I just emailed them about an abuse that happened yesterday in a PL game.

[deacsoft]

I just wanted to reply and make a case for the other side of the story. The disconnection policy is there for our protection. It is ther to keep your part of the pot safe if for whatever reason your computer crashes, your ISP disconnects your internet connection, or for any other number of reasons you are disconnected from party poker (or nearly any other site). It is there so if this happens your hand will still be live. So if you had the best hand in a pot and were disconnected you will still be able to recieve the portion of the pot you played in. Imagine you're playing in a $100 no limit ring game and have 4 of a kind on the turn. You have the absolute nuts and the other two people who called your all-in are drawing dead. You're disconnected because your ISP is having technical difficulties. You log back in after a few minutes and find yourself sitting at your table with no money. You look back in the hand history and see that your hand was folded and the player that won had two pair. I know this is an extreme case but it (or something like it) could happen.

I know that there are players who abuse this policy by letting themselves be timed out of hands when they don't want to bet any more but think they have a chance of still winning the hand. I too hate when players do this. I just think there has to be a better way of stopping them. There has got to be a way for party to determine if they are, indeed, still connected. If not the disconnection policy stands. If they are still connected but are timed out their hand is mucked and play continues. Just an idea but I believe it (or something like it) would be more reasonable than doing away with it altogether and have no protection.

I certainly will not try to stop anyone who is "pro no disconnection policy" from voicing their opinion on this matter. I encourage all to say what they believe is best for all that play there (and not just because this one time some guy let himself be timed out because he didn't want to bet any more in a hand where you would have won a few extra bets). If party does get rid of the disconnection policy I will live with it and continue to play. However, it will suck on the one ocasion I honestly need the disconnection policy and it's not there. Again it's there for our protection and is abused by a small precentage of players.

[Lucky]

I get your point Deac, except that i've been burned probably 15 (a guess) times by people disconnecting on me, and I've never had computer problems at a crucial time that would have lost me money (usually if i'm having connection problems, it will be early in the hand).

I think you're focusing on the exception rather than the rule here. At party, a lot of these newbie fish think they're employing poker strategy when they disconnect.

[josie_wales]

At one point I was in two NL $100 tables at Intercasino.

One hand I had AA and the other I had AQs. I flop a set of aces on table 1 and on table 2 I miss a flop of KK9.

Just at that moment my ISP goes down. My one and only all-in protect is used at the table I missed as I was first to act there.

Then, a few seconds later, it is my turn at the AA table, and I am folded as my all-in was just used at the AQ table.

Uggh.

JW

[sniperd]

I certainly understand the point of the disco policy, but I have seen it abused far too much. If the policy is there to make things fair if you get disconnected, but people use it to cheat, that is not making the game fair. If there is no disco protection, then at least the game would be equally fair, you may get a hand folded once and a while, but you may win an extra hand that you would have lost once and a while too. However, I can see that if you have a flakey interent connection, you really need the disco, then maybe they should have tables with disco protect, and ones that don't? Just my 2 cents.

[deacsoft]

Certain tables with dsconnection protection is a great idea. There may still be a better way but this is far and away the most pratical idea I've heard yet. Let the players with hit or miss internet connections play at those tables where as players who do not want to worry about being cheated can play at the regular tables. Good thinking. /images/graemlins/smile.gif