MasterShakes
02-24-2004, 01:08 AM
1) Keep the waiting lists in working order.
2) Have enough tables for the guests.
3) Have the floorperson chat feature work consistently, and then, when it does work, hire somebody intelligible to man it.
4) Not crash more than 3 times a week
5) Answer customer service emails
6) Send me my hand history files
And if you can't serve your customers as well as you promise, do what any other business would do, and...
7) Reduce your rakes.
Just venting. Am I the only one that finds it incomprehensible that a company could make this much money, yet perform this poorly?
2) Have enough tables for the guests.
3) Have the floorperson chat feature work consistently, and then, when it does work, hire somebody intelligible to man it.
4) Not crash more than 3 times a week
5) Answer customer service emails
6) Send me my hand history files
And if you can't serve your customers as well as you promise, do what any other business would do, and...
7) Reduce your rakes.
Just venting. Am I the only one that finds it incomprehensible that a company could make this much money, yet perform this poorly?