TheNutz
12-01-2003, 04:22 PM
Last night about 1:30 in the morning I called Crazy Vegas again, this time I told them I was going to be getting my lawyers involved soon if this wasnt cleared up (told them I felt like vacationing in london anyways, lol). I also told them about the bad publicity they were getting at two plus two and told them I would continue to post until my problem was resolved.
Well, it is pretty clear they finally came to a decision and a mere 12 hours after I told them I was posting at 2 + 2. No reason given why and my money refunded? Don't you think (to those of you who thought I was bonus whoring or that I was another newbie poster that was a cheat) that they would have kept the money if they found any wrong doing? They are pissed I slammed them on the board.
I still have a few hundred in Colloseum poker which I am sure I will have to jump through hoops to get but I'm sure they will probably give me the money back also..
This alone shows Prima Poker network is WHACK!
TheGamingClub dude... Good luck and have a good flight over to Prima, if anyone can straighten out this huge mess it is you and thanks for bringing up my account while over there.
I assure you if you are playing Prima, the one and only place to do it would be TGC... anywhere else your account is going to be locked and you will not get the good customer service TGC has offered..
"Subject: Prima Poker Investigation Conclusion - Ryan Xxxxxx
Date: Mon, 1 Dec 2003 21:15:28 +0200
From: "help" <help@vegaspartnerlounge.com> Add to Address Book
To: xxxxxxxxxxx@yahoo.com
Dear Ryan,
Thank you for your email. Please note that Prima Poker has completed
their investigations. Unfortunately, as per Prima Poker, your Crazy
Vegas Poker account will not be re-opened. However we will still honor
your cash-in and process your funds to you shortly. Our cash-in manager
will be contacting you shortly in regards to cash-in process. Please
can
you provide us with a Preferred Payment Method for your remaining funds
as not all of your cash-in funds will be able to be refunded to your
Credit Card account:
[ ] a) Neteller (Send Neteller account email address) 2-3
Business Days
[ ] b) ACH transfer (Please send details of account) 3-5
Business Days
[ ] c) PrepaidATM.com (Send PrePaidATM [A#] code) 2-3
Business days
[ ] d) FirePay Card Account (Only available if one is
registered and purchases were made) 2-3 Business days
[ ] e) SWIFT Wire Transfer ($25 Transfer Fee - Please also
send full details of bank account) 2-3 Business days
[ ] f) FedEx Check (Courier Fee of $35.00) 3-5 business days
[ ] g) Gaming Card (Send Gaming card number) 2-3 business
days
[ ] h) Check 2-3 WEEKS
Please understand that neither your account nor your girl friend's
account will be re-opened together with any accounts that have been
found linked to your accounts.
We strive to give you the best online gambling experience of your life,
offering the Craziest promotions all the time and backing our services
up with a 24hour toll free helpdesk
<http://www.crazyvegaspoker.com/support.asp
<http://www.crazyvegaspoker.com/support.asp> > service.
Contact us 24-hours a day, 7 days a week if you have any other queries
or suggestions.
Regards,
The Crazy Support Team
Crazy Vegas Poker
Vegas Partner Lounge"
Well, it is pretty clear they finally came to a decision and a mere 12 hours after I told them I was posting at 2 + 2. No reason given why and my money refunded? Don't you think (to those of you who thought I was bonus whoring or that I was another newbie poster that was a cheat) that they would have kept the money if they found any wrong doing? They are pissed I slammed them on the board.
I still have a few hundred in Colloseum poker which I am sure I will have to jump through hoops to get but I'm sure they will probably give me the money back also..
This alone shows Prima Poker network is WHACK!
TheGamingClub dude... Good luck and have a good flight over to Prima, if anyone can straighten out this huge mess it is you and thanks for bringing up my account while over there.
I assure you if you are playing Prima, the one and only place to do it would be TGC... anywhere else your account is going to be locked and you will not get the good customer service TGC has offered..
"Subject: Prima Poker Investigation Conclusion - Ryan Xxxxxx
Date: Mon, 1 Dec 2003 21:15:28 +0200
From: "help" <help@vegaspartnerlounge.com> Add to Address Book
To: xxxxxxxxxxx@yahoo.com
Dear Ryan,
Thank you for your email. Please note that Prima Poker has completed
their investigations. Unfortunately, as per Prima Poker, your Crazy
Vegas Poker account will not be re-opened. However we will still honor
your cash-in and process your funds to you shortly. Our cash-in manager
will be contacting you shortly in regards to cash-in process. Please
can
you provide us with a Preferred Payment Method for your remaining funds
as not all of your cash-in funds will be able to be refunded to your
Credit Card account:
[ ] a) Neteller (Send Neteller account email address) 2-3
Business Days
[ ] b) ACH transfer (Please send details of account) 3-5
Business Days
[ ] c) PrepaidATM.com (Send PrePaidATM [A#] code) 2-3
Business days
[ ] d) FirePay Card Account (Only available if one is
registered and purchases were made) 2-3 Business days
[ ] e) SWIFT Wire Transfer ($25 Transfer Fee - Please also
send full details of bank account) 2-3 Business days
[ ] f) FedEx Check (Courier Fee of $35.00) 3-5 business days
[ ] g) Gaming Card (Send Gaming card number) 2-3 business
days
[ ] h) Check 2-3 WEEKS
Please understand that neither your account nor your girl friend's
account will be re-opened together with any accounts that have been
found linked to your accounts.
We strive to give you the best online gambling experience of your life,
offering the Craziest promotions all the time and backing our services
up with a 24hour toll free helpdesk
<http://www.crazyvegaspoker.com/support.asp
<http://www.crazyvegaspoker.com/support.asp> > service.
Contact us 24-hours a day, 7 days a week if you have any other queries
or suggestions.
Regards,
The Crazy Support Team
Crazy Vegas Poker
Vegas Partner Lounge"