Cyndie
11-14-2003, 04:41 AM
We thank for replying back to our concerns .
In regards to your other query, we would like to inform you that even though both Party Poker and Empire Poker are owned and operated by the same group, each property has different management and offers its players different experiences, promotions and services
Please let us clarify and explain our stand on the All-In Policy. The All-In protection is aimed at players who suffer genuine disconnection problems and run the risk of losing whatever money they have put into the pot. Any use of All-In under any other circumstance other than that mentioned above is absolutely unacceptable irrespective of the site on which it occurs.
In the same vein, we would like to bring to your notice that we have been contemplating on removing the All-In feature in Tournaments where the players would be responsible for their Internet Connection and every time a player does not respond he would be automatically folded by the system.
We have forwarded your suggestion to the management who will take your inputs and decide the best course for action. I assure you that this remains a matter of top priority and of utmost concern to us.
We appreciate your suggestions in this regard and thank you for your concern in helping us in improving the integrity of the site.
If you have any further questions, comments or concerns, please contact us at alerts@empirepoker.com and we will be more than glad to assist you.
Best regards,
Francis Hamilton,
Investigations Team,
alerts@empirepoker.com
www.empirepoker .com
--Original Message--
Date: 2003-11-13 09:20
To: info@empirepoker.com
Subject: RE: ALL IN ABUSE [#308238]
The question was not about a specific case, but asked only if Empire were allowed to be independent of Party and eliminate all ins from tournaments...
In regards to your other query, we would like to inform you that even though both Party Poker and Empire Poker are owned and operated by the same group, each property has different management and offers its players different experiences, promotions and services
Please let us clarify and explain our stand on the All-In Policy. The All-In protection is aimed at players who suffer genuine disconnection problems and run the risk of losing whatever money they have put into the pot. Any use of All-In under any other circumstance other than that mentioned above is absolutely unacceptable irrespective of the site on which it occurs.
In the same vein, we would like to bring to your notice that we have been contemplating on removing the All-In feature in Tournaments where the players would be responsible for their Internet Connection and every time a player does not respond he would be automatically folded by the system.
We have forwarded your suggestion to the management who will take your inputs and decide the best course for action. I assure you that this remains a matter of top priority and of utmost concern to us.
We appreciate your suggestions in this regard and thank you for your concern in helping us in improving the integrity of the site.
If you have any further questions, comments or concerns, please contact us at alerts@empirepoker.com and we will be more than glad to assist you.
Best regards,
Francis Hamilton,
Investigations Team,
alerts@empirepoker.com
www.empirepoker .com
--Original Message--
Date: 2003-11-13 09:20
To: info@empirepoker.com
Subject: RE: ALL IN ABUSE [#308238]
The question was not about a specific case, but asked only if Empire were allowed to be independent of Party and eliminate all ins from tournaments...