Note to Royal Vegas/FortuneLounge/Getting your money...grrrr

[goodguy_1]

STOP sending out emails with broken links specifically links that are supposed to guide players in the cashout process.This is 2nd week in a row of this chit.How can customer service/tech guys not proof read these emails to make sure all links work:

the specific link is this bozos:

[ QUOTE ]
We endeavor to process your cash in with speed and accuracy - so you will receive your winnings in no time at all.

Here are a few points to assist us in processing your cash-in even faster!

http://www.fortunelounge.com/getting_your_money.asp

Please note that your cash-in cannot be processed until we have received these documents.

HERE'S THE IMPORTANT PART:

Your original purchase amounts will determine the portion of your cash-in that will be refunded to your Credit Card, NETeller or PrePaid ATM Accounts. The remaining portion will be paid to you in the form of your preferred method of payment.

Please click on the link below and choose your method of payment:

http://www.fortunelounge.com/getting_your_money.asp


[/ QUOTE ]

[goodguy_1]

btw I called up Royal Vegas support and a customer service rep. helped me set up Neteller as my default account for cashouts.I tried to do this myself /and with his help manually off the RV website but the Fortunelounge link was dead again.
He manually fixed on their side.
RV support really has improved thu I must say and they have gotten rid of the onerous documentation for cashouts which is great!!
lets see how long the cashout to Neteller takes? /images/graemlins/cool.gif