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Cubswin
08-06-2003, 06:08 PM
I have now had to write two emails regarding the status of my first deposit bonus. I have waited more than 24 hours since my last email and have not had a responce or has my account been credited. What will happen first?

A) Truepoker CEO will attempt to defend his site on this forum
B) My account will be credited before Truepoker CEO replies to this post
C) I will withdrawl all my money from my Truepoker account before this matter is rectified

dogsballs
08-06-2003, 08:40 PM
I sent 2 emails regarding a problem I had trying to log in to make a deposit after setting up an account. No response. I gave up.

dogs

thomastem
08-06-2003, 09:08 PM
Cubbie I've played True and never had a problem give them the benefit for a little bit.

Cubswin
08-06-2003, 09:37 PM
I tend to error on the safe side but they have not answered my emails which really annoys. What makes matters worse is that while my problem goes unresolved Mr Truepoker CEO comes on this board touting his site. The one time that my email had been replied to they did not answer the question i posed them. I do not think it is too much to ask of them.

TruePoker CEO
08-07-2003, 12:46 AM
Send me your question, I'll get it answered. (I will also look up what happened to your prior two emmails you reference.)

management@truepoker.com

Truepoker CEO