View Full Version : Golden Riviera bonus?
BW says they ask for documentation I guess when you cashout. Can anyone tell me what their experience was here? Is there a way to avoid the whole documentation thing, that crap drives me nuts. Merry Christmas 2+2'ers.
I signed up with them. Played the required hands (644) at the required limits (.50 - 1.00). I emailed them about the bonus and was told that the bonus would automatically be credited when the requirements were met. I didn't make an issue about it and withdrew my money with no bonus. I didn't have to give them any documentation when I got my money out.
They do ask for your passport number when signing up with them. Which is strange.
That was my experience.
Cheers
You withdrewe with no bonus?
HighRollinAC
12-25-2005, 09:47 PM
i didn't have to provide any additional documentation on cashout, but i did have to call them to get the bonus credited (after sending three emails), so maybe that's why. it took three or four days to hit neteller.
Yep. I withdrew without the bonus. I didn't feel like hassling them for it. Buyer beware I guess. Good luck
Has anyone else had this problem, not getting their bonus. This is a prima site so their somewhat reputable.
kruschel
12-26-2005, 08:41 AM
I always got my bonus at GoldenRiviera within a few hours. And I played for 30+ bonuses there this year.
It could be a problem with their email-adress. The one from Phil doesn't always work. I always sent my mails to
SupportGRP@goldenrivieralounge.com and help@vegaspartnerlounge.com as well.
Dagger78
12-26-2005, 01:21 PM
I received my deposit plus bonus, no hassles. Deposited cleared and cashed out same day, took about 2 days to hit neteller.
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