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View Full Version : PokerPlex retracts 300 played hand monthly bonus...


KSOT
12-19-2005, 08:48 PM
Hello all. I was one of many who cleared both the 300 played hand bonus AND the 250 raked hand bonus at PokerPlex, each for $50. Today I received this email.

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Dear Valued Customer

We are the electronic cash services provider for Pokerplex. We wish to advise you of an error on our part in respect of your ECash account with Pokerplex.

Specifically, you were mistakenly credited with a USD Poker Promotion Bonus in the month of December in respect of a promotion that was not active at that time. As such, please be advised that we have debited your ECash account by an amount equal to the lesser of USD or the balance remaining therein. Please note that a similar crediting error may have been made to your account in the month of November, but we have determined not to correct same, as a gesture of goodwill and in consideration of your valued patronage. Please note that this correction will not impact your entitlement to the active Poker Promotion Bonus for the month of December, which Bonus is equal to USD and is awarded after the completion of 250 raked hands.

We deeply regret the error and any inconvenience it may have caused you. On behalf of ourselves and Pokerplex, please accept our sincerest apologies.

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Serves me right for not cashing everything out I guess. Beware >_>

Roy6
12-19-2005, 09:00 PM
Awesome. pokerplex sucks. I don't think Party would rekove bonuses would they make a similar mistake.
Yet another reason to cashout all funds if you have completed your bonus.

12-19-2005, 09:00 PM
You beat me too it.

So what are you saying, you were going to abandon their bonus every month just so you can make off with the $50 that they accidently gave you?

12-19-2005, 09:15 PM
You dont think Party revokes bonuses?? They are the kings of revoking bonuses. (not to mention most of the time they dont even have a reload bonus)

The problem is eCash and the crypto sites have a business who's only real business model is they give out bonuses.

Because of that they mainly draw customers that are only there to get the bonuses (they are not their to play or just have fun like many people do on Party), so to protect their profit margin they have to walk this fine line between still giving out the bonuses (otherwise they will lose their entire customer base) but not giving out so much that they dont make money.

PokerPlex because they had one of the easist bonuses to clear was in the worst position because you could spend very little time there collect a decent bonus and then there is no real reason to play there afterwards (after all if you REALLY wanted to play on crypto, how could you not go to another site to collect yet another bonus). So they were probally not doing as well as say Carribean Sun (or whatever they want to be called now) or LittleWoods.

The Crypto sites at the beginning of this year were pretty decent but they slowly became more or less full of mostly bonus whores as the year went by. Especially once they cranked out the $1 raked hand rule since only a break even player who is playing 2/4 or better has even a shot at clearing that.

So depending on what you are talking about I would tend to agree with you, the games at Party are far more enjoyable especially if you are a good player.

Roy6
12-19-2005, 09:41 PM
I was referring to the case when a lot of people succesfully used account-specific codes at Party they were not eligible for and when Party realized it, they fixed that bug but never revoked any bonuses.

As for Cryptologic, yes they have/had generous promotions but I guess it's the only way to compensate for the awful software and the horrible rake schedule (up to 3 pounds if you're dumb enough).
I never thought they will be this cheap and will remove those 50 bucks.

peregrine
12-19-2005, 10:04 PM
Just got off the phone with Pokerplex. They are now enforcing the 250 raked hands with the rake needing to be $1 to qualify as a raked hand. Anything less is a quarter point as per other cryptos.

Brice
12-19-2005, 10:15 PM
I had $1.42 in my account. They took that. I am not sure why my account is being deducted since they messed up. Oh well, I have no desire to play there again.

MisterNatural
12-19-2005, 11:28 PM
[ QUOTE ]
Just got off the phone with Pokerplex. They are now enforcing the 250 raked hands with the rake needing to be $1 to qualify as a raked hand. Anything less is a quarter point as per other cryptos.

[/ QUOTE ]

That means $20 pots to get a full raked hand. Bummer, because I wouldn't have wasted my time playing NL .50/1 NL there if I knew this. Out of the 300 hands i've played there only 17 were raked $1 or more and 147 were raked less than $1. That makes 53.75 raked total. So you'd have to play about 1400 hands at this level for $50. Thought it was too good to be true to have an easy bonus to clear at NL.

12-20-2005, 12:28 AM
They would have to, think about it. Nobody in their right mind would of played at PokerPlex without getting that bonus. And if they got both bonuses you're talking about a situation where PokerPlex specifically isnt going to make a lot of money since everyone is going to stop playing there once they get the bonus. It's a fine line they are trying to walk....

It's not cheap, these companys are not going to be in business for much longer the way they are going. When your sole draw is giving out freebees your business is doomed to fail.

Also eCash is the one that made the mistake, they werent likely to get any money from PokerPlex for their mistake so what do you figure they are going to do?

GoCubsGo
12-20-2005, 04:00 PM
PokerPlex, nice to see you automatically deducting funds from my account. While you're at it, feel free to automatically delete your program from my computer.

Luckily I only had change in my account. I probably would never have done this bonus again anyway, as it is becoming not worth my time as I move up in limits. Now that they changed the terms to make it more like Caribbean and Interpoker, I can pretty much guarantee I will never play there again. The only Crypto that isn't worthless these days is Will Hill, but even they are starting to target the bonus whores.

I would say [censored] the cryptos, let em die, but they made some nice competition for Party. Without Crypto bonuses, whores have fewer alternatives and Party can laugh in our faces.

darkcore
12-20-2005, 04:20 PM
they took $0.38 out of my acc. i wonder if they'll take the rest from my next deposit... /images/graemlins/tongue.gif

parappa
12-20-2005, 05:49 PM
[ QUOTE ]
Just got off the phone with Pokerplex. They are now enforcing the 250 raked hands with the rake needing to be $1 to qualify as a raked hand. Anything less is a quarter point as per other cryptos.

[/ QUOTE ]

Can you (or anyone) verify that this is actually happening, though? Support has been telling everyone that it's raked but still paying out on dealt. Has anyone come in after this, played the dealt, and not gotten paid until they got to the raked?

Edited to mention that I was paid on 300 dealt, withdrew immediately, and did not receive this email. Perhaps they only sent it if there was money to take.

kiemo
12-20-2005, 08:36 PM
So long PokerPlex.

I was willing to stick it out and try to clear your 30x bonus each month, but when you start yanking money out of my account after its been sitting there for almost 3 weeks I dont give you any more money.

12-20-2005, 09:38 PM
[ QUOTE ]
As such, please be advised that we have debited your ECash account by an amount equal to the lesser of USD or the balance remaining therein.
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Serves me right for not cashing everything out I guess. Beware >_>

[/ QUOTE ]

from reading this i dont think they are gonna deduct the balance from your next deposit.....they took nothing from my account btw but i only got both bonuses in december....i wasnt a complete whore, slutting myself around for november and december /images/graemlins/wink.gif

i know hindsight is great but why in gods name would you wanna leave the cash there?? /images/graemlins/confused.gif

12-20-2005, 10:14 PM
It's 6x, not 30x. (BIG DIFFERENCE!!!)

kiemo
12-21-2005, 12:59 AM
[ QUOTE ]
It's 6x, not 30x. (BIG DIFFERENCE!!!)

[/ QUOTE ]


Appears we both like to exaggerate a bit.

I got 969 hands at crypto playing 1/2 full.
Of that 457 hands have been raked and I have earned a total of 187 raked hand points.

Calculating that out to make 250 'raked' hands a month I would have to play ~1300 hands per month, which about 615 of those hands would be raked earning Poker Plex about $400 in rake (using an average of .30 rake for every hand dealt which I got from my data). Making my actual bonus clearing requirement about 12x raked hands, but close to 30x the total number of hands needed to play.

Great bonus for Poker Plex - they make money hand over fist with the new requirements - kinda reminds me of the The Gaming Club a few years ago.

Now for a person like me this bonus is now crap and really I have no reason to play there except maybe if I like the site and want to give them my business. However with this little stunt they pulled you really think I want to give them my business? They potentially give up chance to have me generate $4800+ in rake next year all becuase of a $50 oversight on their end of the transaction.

Let me have the bonus that was given to me and sat in my account for ALMOST 3 WEEKS and politely tell me in an email about the oversight and that it wont happen again next month but NO WAY ARE WE GOING TO JUST TAKE MONEY OUT OF YOUR ACCOUNT! And I keep my business with them and in the future they will make way more then the $50 they decided to yank out of my account.

12-21-2005, 02:17 AM
oh right, it's 250, not 300. So it's 5x, not 6x. My fault

In reality of course you have to play more than 250 hands per month (although unless you are trying to clear it at 1/2 it should only be around 300 hands or so). But that doesnt make it considered more than 5x because many of the other sites that say they are 12x are not really 12x either, they all have all sorts of ways of figuring out what a raked hand is.

And just because you are only playing 1/2 certainly doesnt make it more than 5x. Even if you played 1/2 short you would be generating more raked hands. I generally clear these bonuses in a couple days at 2/4 for about 33% more dealt hands than I needed as raked hands.

theblitz
12-21-2005, 04:29 AM
[ QUOTE ]

i know hindsight is great but why in gods name would you wanna leave the cash there?? /images/graemlins/confused.gif

[/ QUOTE ]
Why withdraw it if you don't need it for immediate use?
The b******s charge $1 for the withdrawl.

Peter Harris
12-21-2005, 08:04 AM
[ QUOTE ]
The b******s charge $1 for the withdrawl.

[/ QUOTE ]

but transactions are rounded up to the nearest $, so if withdrawing, put $xxx.01 in the withdrawal box - they round it up to $xxx+1 then subtract $1. Hey presto, a $0.01 withdrawal charge.

I don't understand the thrust of this post - if you complete the Played Hand AND Raked Hands bonuses, you only get one or the other? And those who were doublepaid got $50 taken back?

This is confusing. Glad i'm currently not at Plex.

Sniper
12-21-2005, 09:35 AM
FWIW, I received both bonuses and did not recieve this Email or have anything removed from my account!

(Note: I also had positive MGR above the bonuses received)

kiemo
12-21-2005, 11:14 AM
Nuevo99 you dont read so well do you. I mean I gave you specific numbers, yet you still insist the bonus is only 5x, and you may be right at higher levels, but I specifically addressed the bonus for a 1/2 player.

Or are you completely unfamilar with what 250 raked hands means at Poker Plex? I will give you a hint. If you play 250 hands and they all get raked for .75, you've only accumulated 62 raked hands toward the bonus. This is worst case and you are clearing at 20x in this scenerio.

Sniper
12-21-2005, 11:26 AM
You should be clearing any crypto using the $1 raked system at 2/4.

benkath1
12-21-2005, 11:47 AM
ROFLMAO /images/graemlins/grin.gif /images/graemlins/grin.gif /images/graemlins/grin.gif

they got .65 from me. Bye Bye poker plex!!

beaster
12-21-2005, 12:41 PM
[ QUOTE ]
You should be clearing any crypto using the $1 raked system at 2/4.

[/ QUOTE ]

Werd. I played about 300 hands before I cleared the bonus the first time. When I got the email and they took my bonus away, I went and figured out how many raked hands I had played -- about 150 (including 1/4 pointers). Considering it took me about another 200 hands at 2/4 to get my $50 back, it was a no brainer.

Super easy bonus at 2/4.

KSOT
12-21-2005, 01:17 PM
It seems somewhat unreasonable to have to clear a $50 bonus at stakes where many individual pots get up to $50.

12-21-2005, 01:49 PM
You dont read well. (or you choose not too)

5x is the advertised rate. If you are going to try to say it's not 5x just because you have to play more than 5x hands, than that's silly because you could make that argument on just about any site.

To come out and just say it's 30x is a huge farse.

I know you are a 1/2 player, that's why in the whole scheme of things your complaining is silly. Most of the hands you play dont even generate rake (and you dont contribute to it even when they do likely) so nobody cares.

12-21-2005, 01:52 PM
what stakes are those??? Average 2/4 crypto pot is usually around $17, you're lucky if it gets above $20.

Besides your statement makes no sense, maybe you should read it again. Why would it be unreasonable? Perhaps if you are someone who isnt really playing winning poker but trying to contribute as little as possible to break even so you can collect the bonus it would be.

12-21-2005, 03:26 PM
Pokerplex took $50 away from me too. I knew there was a glitch in the system, so I'm not too peeved. Still disturbing to have money taken out of my account.

I played 577 dealt hands at 2/4 to reach 256 raked hands and release the $50 bonus. This is still a pretty good bonus, especially compared to the 10x bonus at Pokerroom and skins. You have to play about 25% more dealt hands at those sites to clear the same amount of bonus.

I'll be back at Pokerplex next month.

PoorLawyer
12-22-2005, 05:14 PM
clear the bonuses playing stud. takes about 1/3 the # of hands I would guess.

12-22-2005, 06:05 PM
Also you could try 1/2 short, it usually has bigger average pots than 1/2 full, and it goes by much faster.

You need a bigger bankroll though, usually 40% more than you would use for the full game. (for me it's $1000)

Seems like the short handed games are a lot fishier on crypto anyway, the full games feature more of the whores who are just there to clear the bonus. Really bad players are impatient so they enjoy the shorthanded games a lot more.