Dell Not Filling My Orders?

[KaneKungFu123]

A week ago I put in an order with dell, paying with paypal. i get the order acknowledgement and then the order status email, and then the order ends up getting canceled by them with no explanation.

Ive since filled out another order, this time paying with a credit card. I have only recieved the order acknowledgment email. So I cannot yet check the status of my order.

Anyone else had this problem?

I am shipping to the same address as my billing information, so I dont see my being abroad being a problem.

[junkmail3]

Do you have a phone?

My order was put on hold. I called them and it was fixed.

[wonderwes]

Call up dell customer service and keep calling them till your issue is resolved. They get tons of orders every single day, but if you work with their CS team, they will make sure your order gets to you.

[wonderwes]

Oh yeah, and if you had to pay $50 on shipping, tell them to take that off.

wouldn't-it-be-great-to-own-a-business-were-you-can-just-simply-blow-off-your-customers-orders