View Full Version : Account Frozen...No Response
Cactus Cactus
10-30-2005, 04:08 PM
I deposited 7500 at a pokerroom skin Betsson. I tried to log in and it says that my account has been frozen and to contact customer support. I emailed them and they haven't responded within about 48 hours. Should I be a little worried?
Nick-Zack
10-30-2005, 05:33 PM
I would be calling them if they had $7500 of mine locked up.
TCBSTEVE
10-30-2005, 06:46 PM
Id be calling and sending emails about every hour untill someone responded. Yea i believe id be a little concerned.
Jimbo
10-30-2005, 07:02 PM
Just write that $7500 off as a bad beat and try again tomorrow at the same room. I'm pretty sure you'll get most of your 2nd $7500!!! /images/graemlins/smile.gif
Cactus Cactus
10-30-2005, 08:52 PM
the problem is that they don't have telephone support. only email suppose and I STILL HAVEN'T GOT A RESPONSE. DO THEY NOT WORK SUNDAYS. I SMELL SOMETHING FISHY
pleyya
10-30-2005, 09:26 PM
I think its a swedish company with a base in england, as far as i know they dont have a bad reputation or anything so i think you shoud be able to get your money back or account unlocked.
MicroBob
10-30-2005, 09:48 PM
48 hours means that they haven't gotten back to you over the weekend.
Write again...and hope for the best by Monday morn or afternoon.
I suspect it could be related to the weekend.
Also - I would never deposit $7500 onto a new site that I was slightly uncertain about.
On almost any new site I start with a fairly tame amount like $500 or less....and then after I'm more confident (sometimes after my first cash-out) I'm willing to deposit more (or leave more in my account if I've been running up some wins).
jman220
10-30-2005, 11:27 PM
[ QUOTE ]
On almost any new site I start with a fairly tame amount like $500 or less....and then after I'm more confident (sometimes after my first cash-out) I'm willing to deposit more (or leave more in my account if I've been running up some wins).
[/ QUOTE ]
This is very good advice.
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