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View Full Version : Expekt: worst poker launch ever?


Freudian
10-29-2005, 11:01 AM
After planning their separation from Prima for a long time Expekt launched their brand new client this week. After a few days of constant problems anyone trying to log into the network this weekend can read:

Dear customer,

We will always strive to offer you the very best for all our products. Our recent launch of new poker software in a new network has caused problems for many of you, and we therefore see no other option than to go offline to allow for technical issues to be resolved.

As our esteemed customer, you deserve nothing but the very best. Because of this we will now keep Expekt.com Poker offline until all major technical issues have been resolved and we are sure that you can play safely without any issues ruining your poker game. We will update you through your registered email address as soon as the software is operating on a fully satisfactory level.

Your credit at your poker account will be transferred into your sportsbook account at the very latest by Sunday (October 30th). Please be aware of that your money will be safe and secured before and during this transaction.

Kind Regards"

Must suck to build a reputation among scandinavian poker players for several years only to screw it up by making a substandard client and launching it with poor to none testing. But hey, at least they get to keep all rake themselves. /images/graemlins/smile.gif

10-29-2005, 11:19 AM
I wonder how many customers they'll lose because that? Probably they'll have to offer some juicy reload. /images/graemlins/tongue.gif

Cry Me A River
10-29-2005, 11:46 AM
Ah, kinda explains why support never got back to me - Can't even get the new client to load!

TylerD
10-29-2005, 12:00 PM
[ QUOTE ]
I wonder how many customers they'll lose because that? Probably they'll have to offer some juicy reload. /images/graemlins/tongue.gif

[/ QUOTE ]

VERY juicy. Did anyone play on the new software, I take it it wasn't very good?

Freudian
10-29-2005, 01:22 PM
[ QUOTE ]
[ QUOTE ]
I wonder how many customers they'll lose because that? Probably they'll have to offer some juicy reload. /images/graemlins/tongue.gif

[/ QUOTE ]

VERY juicy. Did anyone play on the new software, I take it it wasn't very good?

[/ QUOTE ]

Tournaments crashing. The client crashed for no reason over and over again. Headsup tournaments where someone was sat out and could not get back and had to helplessly watch the other guy just raise every hand and win the pots uncontested. Someone reported to being able to see the other players hole cards.

There were plenty huge bugs.

_And1_
10-29-2005, 04:53 PM
Haha, i lost 500$ in a single sng yesterday, played 3 hands got kicked from software/froze and then couldnt login for the next hour... happy days /images/graemlins/mad.gif