Eurobet cashout freeze? [Archive] - Two Plus Two Older Archives

KingMedicine

10-08-2005, 07:44 PM

eurobet is backed by a MAJOR european gaming company. i dont think your funds are gone forever. if this were happening at multipoker or empire, id be scared (it might be, not sure).

admiralfluff

10-08-2005, 07:44 PM

no no no no no no ahhhhhh

speirs

10-08-2005, 07:46 PM

OMFG I pnwed some early-after-the-crash-players but this cash isn't displayed in the cashier yet. Is this the same problem?

yellowjack

10-08-2005, 07:46 PM

oh [censored]
if everyone is cashing out im not getting left in the dust

bugstud

10-08-2005, 07:47 PM

[ QUOTE ]
Ok, now I'm panicking.

[/ QUOTE ]

craig r

10-08-2005, 07:48 PM

Eurobet is probably just doing upgrades. Their system was different than the other skins. Eurobet is huge. They aren't going to take off with people's money.

OrcaDK

10-08-2005, 07:49 PM

I can't cash-in... I'm panicking too.

beset7

10-08-2005, 07:49 PM

also thousands of people rushing to cash-out at the same time could cause this i suppose. most of my BR is on euro and I'm just trying to stay calm.

craig r

10-08-2005, 07:50 PM

[ QUOTE ]
also thousands of people rushing to cash-out at the same time could cause this i suppose. most of my BR is on euro and I'm just trying to stay calm.

[/ QUOTE ]

I would be willing to bet that Euro handles way more money than Empire or the other skins. They are a huge sportsbook in Europe. They gain nothing by stiffing everybody. They know in the long run there is plenty of money to be made.

craig

p.s. What some people bet on a weekend for NFL (and I am sure soccer out of the U.S.) probably dwarfs most people's poker bankroll.

speirs

10-08-2005, 07:52 PM

[ QUOTE ]
OMFG I pnwed some early-after-the-crash-players but this cash isn't displayed in the cashier yet. Is this the same problem?

[/ QUOTE ]

Sponger15SB

10-08-2005, 07:57 PM

[ QUOTE ]
Eurobet is probably just doing upgrades. Their system was different than the other skins. Eurobet is huge. They aren't going to take off with people's money.

[/ QUOTE ]

Yeah no [censored], I still want my [censored] money though.

speirs

10-08-2005, 08:07 PM

[ QUOTE ]
[ QUOTE ]
Eurobet is probably just doing upgrades. Their system was different than the other skins. Eurobet is huge. They aren't going to take off with people's money.

[/ QUOTE ]

Yeah no [censored], I still want my [censored] money though.

[/ QUOTE ]

YES! Agreed sponger. I am waiting for 2 [censored] hours now just to see that my [censored] cash is in my [censored] account.

Smarty

10-08-2005, 08:09 PM

Does someone want to call them up and see what is going on?

mosch

10-08-2005, 08:10 PM

The poker cashier was unavailable last night, too.

I'm sure it's just an upgrade to deal with everything, no need to get your panties in a wad.

speirs

10-08-2005, 08:14 PM

[ QUOTE ]
Does someone want to call them up and see what is going on?

[/ QUOTE ]
Good call. Someone that is more in the neighbourhood than myself should. ASAFP. Who?

goodguy_1

10-08-2005, 08:18 PM

[ QUOTE ]
The poker cashier was unavailable last night, too.

I'm sure it's just an upgrade to deal with everything, no need to get your panties in a wad.

[/ QUOTE ]

oh boy thats reassuring ! How convenient of EB to not have a functional cashier right now. I got some serious cash on EB right now. I'm more worried about EB cashiering status than all this other news.

Mess with my rakeback-ok but dont mess with my bankroll.

sfer

10-08-2005, 08:20 PM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Eurobet is probably just doing upgrades. Their system was different than the other skins. Eurobet is huge. They aren't going to take off with people's money.

[/ QUOTE ]

Yeah no [censored], I still want my [censored] money though.

[/ QUOTE ]

YES! Agreed sponger. I am waiting for 2 [censored] hours now just to see that my [censored] cash is in my [censored] account.

[/ QUOTE ]

Go to a table and click an open seat if you're so concerned.

speirs

10-08-2005, 08:23 PM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Eurobet is probably just doing upgrades. Their system was different than the other skins. Eurobet is huge. They aren't going to take off with people's money.

[/ QUOTE ]

Yeah no [censored], I still want my [censored] money though.

[/ QUOTE ]

YES! Agreed sponger. I am waiting for 2 [censored] hours now just to see that my [censored] cash is in my [censored] account.

[/ QUOTE ]

Go to a table and click an open seat if you're so concerned.

[/ QUOTE ]
Good call. Thank you sfer. It's right there.

DMBFan23

10-08-2005, 08:33 PM

my empire cashout went through

ihardlyknowher

10-08-2005, 08:40 PM

[ QUOTE ]
my empire cashout went through

[/ QUOTE ]

Were you able to move from Poker to Sports first? I could cashout everything in my Sports account, but not move anything from Poker to Sports.

aucu

10-08-2005, 08:41 PM

I requested a cashout from Multipoker 12 hours ago and it's still under review.
/images/graemlins/confused.gif

sammiK7os

10-08-2005, 08:41 PM

Phoning them now, no answer.....

gh9801

10-08-2005, 08:42 PM

same

10-08-2005, 08:43 PM

[ QUOTE ]
[ QUOTE ]
my empire cashout went through

[/ QUOTE ]

Were you able to move from Poker to Sports first? I could cashout everything in my Sports account, but not move anything from Poker to Sports.

[/ QUOTE ]
Empire is different from eurobet u know...

speirs

10-08-2005, 08:43 PM

Losing all

10-08-2005, 08:44 PM

Homer

10-08-2005, 08:44 PM

Woooooooo!!! A good, ole' fashioned run on the bank. Chill, people. Chill.

Nightwish

10-08-2005, 08:47 PM

I sent them a message and here's what I got back:

Dear Client,
Thank you for contacting us,

Please be advised that the poker cashier is unavailable at the moment.

We do apologise for the inconvenience caused.

We have informed our technicians and they are investigating the problem.

All the balances will be settled within 48 hours.

Once again we apologise for the inconvenience caused.

Kind regards
Marcos
Eurobet Customer Services

XxGodJrxX

10-08-2005, 08:58 PM

If I was to Play some hands at Eurobet, will things be all right? Is it just a cashout/deposit thing?

Rasputin

10-08-2005, 09:00 PM

I am not in a good place right now.

KingMedicine

10-08-2005, 09:01 PM

[ QUOTE ]
I am not in a good place right now.

[/ QUOTE ]

a lot of us arent.

MicroBob

10-08-2005, 09:14 PM

[ QUOTE ]

Were you able to move from Poker to Sports first? I could cashout everything in my Sports account, but not move anything from Poker to Sports.

[/ QUOTE ]

me too.
I just cashed-out my piddly balance that I had around in euro sports ($765) and it went through fine.
I was unable to transfer anything FROM poker over to sports.

I'm not really that concerned about this and don't think anyone else should be either.

Isura

10-08-2005, 09:17 PM

[ QUOTE ]
I can't cashout either.

[/ QUOTE ]

7ontheline

10-08-2005, 10:02 PM

[ QUOTE ]
[ QUOTE ]
I can't cashout either.

[/ QUOTE ]

[/ QUOTE ]

Grr. I'm pretty confident I'll get my money eventually, but that doesn't mean I'm happy now.

aucu

10-08-2005, 10:11 PM

I have a fair chunk of my BR at EB but I'm not too concerned.

But clearly I'll be drawing it down soon.

istewart

10-08-2005, 10:12 PM

Isn't Eurobet landbased, and thus you have relatively nothing to worry about?

johnnymac

10-08-2005, 10:14 PM

Yes, it's a massive company here in the UK, and has just been bought out by Gala who run a chain of casinos amongst other things. I think someone posted about this earlier on in fact.

Joe

aucu

10-08-2005, 10:17 PM

Eurobet should be no problem as they could and will stand on thier own 2 feet with or without poker.

It's those skin only sites that could be a worry.

Lawrence Ng

10-08-2005, 10:19 PM

[ QUOTE ]
[ QUOTE ]

Were you able to move from Poker to Sports first? I could cashout everything in my Sports account, but not move anything from Poker to Sports.

[/ QUOTE ]

me too.
I just cashed-out my piddly balance that I had around in euro sports ($765) and it went through fine.
I was unable to transfer anything FROM poker over to sports.

I'm not really that concerned about this and don't think anyone else should be either.

[/ QUOTE ]

$765 is Piddly???? /images/graemlins/confused.gif

Lawrence

bobbyi

10-08-2005, 10:21 PM

[ QUOTE ]
Isn't Eurobet landbased

[/ QUOTE ]
As opposed to what? Being operated from an intergalactic satellite? Having their headquarters located deep below the surface of the Artic Ocean? Yeah, I guess those alternatives would worry me some.

Isura

10-08-2005, 10:24 PM

[ QUOTE ]
Eurobet should be no problem as they could and will stand on thier own 2 feet with or without poker.

It's those skin only sites that could be a worry.

[/ QUOTE ]

Yup, eurobet is a well-established sportsbook. I cashed out of multipoker just to be safe.

primetime32

10-08-2005, 10:36 PM

Eurobet is fine. I would probably play there for a a few days before cashing out. They arent going to abandon their poker operations because of this. No need to panic.

Not to mention they couldnt afford the bad press for their sportsbook.

Just remember that they have thousands of people who may be panicing and they system may be overloaded.

krazyace5

10-08-2005, 10:38 PM

The skins are still handled by Paypro rght, why is everyone so worried about their money? Euro not included here.

_And1_

10-08-2005, 10:40 PM

bought for 4 billion USD so no need to worry that cash will be missing...

Sixth_Rule

10-08-2005, 11:24 PM

i'm bumping this because i think it is more important then all of the other threads.... all my money is in eurobet

sexdrugsmoney

10-08-2005, 11:33 PM

<blockquote>En respuesta a:<hr />
In light of probably an expected mass exodus...

[/ QUOTE ]

Definately, they have to expect to lose more than 50% of their current poker players because of this and probably are just making claculations as to how much they should have in the account that pays out.

That's what I hope anyway.

10-08-2005, 11:46 PM

Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS (http://www.hystericalme.net/eb/ebp.htm)

sexdrugsmoney

10-08-2005, 11:48 PM

<blockquote>En respuesta a:<hr />
Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS (http://www.hystericalme.net/eb/ebp.htm)

[/ QUOTE ]

Don't believe what?

istewart

10-08-2005, 11:51 PM

[ QUOTE ]
[ QUOTE ]
Isn't Eurobet landbased

[/ QUOTE ]
As opposed to what? Being operated from an intergalactic satellite? Having their headquarters located deep below the surface of the Artic Ocean? Yeah, I guess those alternatives would worry me some.

[/ QUOTE ]

<---Owned.

primetime32

10-08-2005, 11:51 PM

[ QUOTE ]
Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS (http://www.hystericalme.net/eb/ebp.htm)

[/ QUOTE ]

They can't process thousands of withdrawals at once. They just got the rug pulled out from under them. give them some time to sorty things out before you freak out.

amoeba

10-08-2005, 11:52 PM

this is hilarious.

I just transfered from party to Eurobet yesterday.

the table selection in the mid stakes NL games are pretty bad right now at Euro.

sexdrugsmoney

10-08-2005, 11:53 PM

<blockquote>En respuesta a:<hr />
<blockquote>En respuesta a:<hr />
Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS (http://www.hystericalme.net/eb/ebp.htm)

[/ QUOTE ]

They can't process thousands of withdrawals at once. They just got the rug pulled out from under them. give them some time to sorty things out before you freak out.

[/ QUOTE ]

What does that link say?

ihardlyknowher

10-08-2005, 11:56 PM

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS (http://www.hystericalme.net/eb/ebp.htm)

[/ QUOTE ]

They can't process thousands of withdrawals at once. They just got the rug pulled out from under them. give them some time to sorty things out before you freak out.

[/ QUOTE ]

What does that link say?

[/ QUOTE ]

That the poster of it is proficient with Frontpage and has too much time on his hands.

LesJ

10-08-2005, 11:56 PM

<<<

Quote:
--------------------------------------------------------------------------------

Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS

--------------------------------------------------------------------------------

They can't process thousands of withdrawals at once. They just got the rug pulled out from under them. give them some time to sorty things out before you freak out. >>

I am somewhere in between these two sentiments. I have a decent amount (about 25% of my modest bankroll is there) at Eurobet and I have absolutely NO desire to just completely lose that money. I would like to believe that all will be alright in just a few days, but I have concerns. This is not an item I will share with my extremely supportive wife.
Good Luck to all,
Les

sexdrugsmoney

10-08-2005, 11:59 PM

<blockquote>En respuesta a:<hr />
<<<

Quote:
--------------------------------------------------------------------------------

Omg i don't believe it

http://www.eurobet.com/sb.go?page=index&lang=1&sid=1&ms=MS

--------------------------------------------------------------------------------

They can't process thousands of withdrawals at once. They just got the rug pulled out from under them. give them some time to sorty things out before you freak out. >>

I am somewhere in between these two sentiments. I have a decent amount (about 25% of my modest bankroll is there) at Eurobet and I have absolutely NO desire to just completely lose that money. I would like to believe that all will be alright in just a few days, but I have concerns. This is not an item I will share with my extremely supportive wife.
Good Luck to all,
Les

[/ QUOTE ]

What is the content of that link, anyone care to copy and paste the text here?

RollaJ

10-08-2005, 11:59 PM

Reminds me of a great movie scene (http://www.albany.edu/jmmh/vol2no1/WRun-56.ram)
Dont worry its safe and clean /images/graemlins/tongue.gif

crookedhat99

10-09-2005, 12:02 AM

Maybe the problem is they don't have access (right now) to the amount of money that is trying to be cashed out.

What I always thought happened was that a large portion of the actual money that is represented by a number in all of your cashiers is being invested by eurobet, and they only keep x amount of money truly available for cash-outs (as little as they deem reasonable so they can make as much money as they can off investing).

MicroBob

10-09-2005, 12:04 AM

[ QUOTE ]

As opposed to what? Being operated from an intergalactic satellite?

[/ QUOTE ]

I laughed pretty hard.
Probably woke the neighbors.

NoChance

10-09-2005, 12:05 AM

[ QUOTE ]
What does that link say?

[/ QUOTE ]

Due to unforeseen circumstances all accounts have been frozen and all funds are currently unavailable. Please contact customer support for any further assistance.

Thank you for choosing Eurobet Poker

LesJ

10-09-2005, 12:07 AM

<<<Due to unforeseen circumstances all accounts have been frozen and all funds are currently unavailable. Please contact customer support for any further assistance.

Thank you for choosing Eurobet Poker>>>>

hemstock

10-09-2005, 12:08 AM

That link is fake

sexdrugsmoney

10-09-2005, 12:13 AM

Thanks Lesj and Nochance.

*sigh* the waiting game continues.

Sixth_Rule

10-09-2005, 01:00 AM

if only i could sports bet then maybe they would see me as a real cutomer

amoeba

10-09-2005, 02:05 AM

lets keep this updated if anybody hear anything new.

Victor

10-09-2005, 02:09 AM

whelp. clearly your money is gone forever. but, just in case, you should jump in the 50/100 and 100/200 games.

Voltron87

10-09-2005, 02:13 AM

no one should be freaking out, they are a major european company. they are just temporarily preventing a wing of their business from getting ran out on, that that unreasonable IMO if youre in their shoes.

you'll get your money. they have a lot more to lose than you.

NiR

10-09-2005, 02:42 AM

someone email them. im having same problem. i withdrew everything from all the skins and i suggest you guys do same. and someone email eurobet!!

10-09-2005, 02:45 AM

read thru the post. people called and emailed them. they said withdrawals are frozen and will be completed within 48hrs.

StellarWind

10-09-2005, 02:51 AM

It is at least possible that this is Party's fault. A defect in the Party upgrade could have screwed up the interface between the Eurobet cashier and the poker tables. It is possible that a few account balances are messed up but Eurobet doesn't know which ones they are.

I could understand why they might not want to do transfers under those circumstances.

Eurobet is undoubtedly having a worse day than any of us. Chill and give them a fair chance to sort out the problem, whatever it is.

10-09-2005, 02:58 AM

i just had a beautiful dream......what if eurobet was just tryin to stall until they can "fix" this seperate tables crap......and in 48hrs everything can go back to normal and none of us have to start forging resumes....yesssss....i can see it happening......oh god let that be the case

DcifrThs

10-09-2005, 03:01 AM

sexdrugsmoney

10-09-2005, 03:02 AM

<blockquote>En respuesta a:<hr />
A defect in the Party upgrade could have screwed up the interface between the Eurobet cashier and the poker tables. It is possible that a few account balances are messed up but Eurobet doesn't know which ones they are.

[/ QUOTE ]

But wouldn't that affect anyone wanting to play poker on Eurobet now?

As far as I know everyone here can still sit down at a table and play.

Voltron87

10-09-2005, 03:09 AM

this just in from eurobet in an email, cut and pasted:

[ QUOTE ]
Dear Mr Thompson,
We would like to inform you that unfortunately, last night technical problems were encountered with the cashier and transfering money to and from poker.
Due to this the cashier has been disabled for all poker transactions until Monday when the poker provider hopes to have resolved and cleared the problem.
We apologise for the inconvenience caused.
Please be advised furthermore, that we do not have sufficient information as yet with regards to the changes on the poker software.

Kind regards,
Giusy
Eurobet Customer Services

when will the poker cashier become available?

[/ QUOTE ]

OMG THEY HAVE MY MONEY IN TEH SAT3LITE

Stu Pidasso

10-09-2005, 03:11 AM

[ QUOTE ]
read thru the post. people called and emailed them. they said withdrawals are frozen and will be completed within 48hrs.

[/ QUOTE ]

I have no actual knowledge of the inner workings of Eurobet/Partypoker but I suspect the following:

When you deposit money on Eurobet-poker, Eurobet poker has to deposit that money with Pary Poker. When you withdraw your money from Eurobet-poker, Eurobet has to withdraw that money from Party Poker. That process takes time and it makes sense to just do those transactions in bulk. However, to facilitate player cash outs and deposits Eurobet has limited funds on hand to process a typical days cashouts without having to wait for the money to come from Party Poker. Ocassionally demand for cashout exceeds the money they have on hand at that particular time. When that happens the poker cashier goes down for "maintenance reasons". When Eurobet gets the money from Party Poker the cashier will reopen.

Stu

amoeba

10-09-2005, 03:13 AM

thanks voltron,

you've been very helpful throughout this.

sexdrugsmoney

10-09-2005, 03:13 AM

<blockquote>En respuesta a:<hr />
Dear Mr Thompson,
We would like to inform you that unfortunately, last night technical problems were encountered with the cashier and transfering money to and from poker.
Due to this the cashier has been disabled for all poker transactions until Monday when the poker provider hopes to have resolved and cleared the problem.
We apologise for the inconvenience caused.
Please be advised furthermore, that we do not have sufficient information as yet with regards to the changes on the poker software.

Kind regards,
Giusy
Eurobet Customer Services

[/ QUOTE ]

The poker provider = accountant.

Monday = Banks open.

Eurobet = "You #*%ed us Party!"

/images/graemlins/tongue.gif

bugstud

10-09-2005, 06:55 AM

I would really like that 40% of my roll on eurobet now, thx

Sixth_Rule

10-09-2005, 09:34 AM

100%

wowacedude

10-09-2005, 09:47 AM

[ QUOTE ]
100%

[/ QUOTE ]

Michael C.

10-09-2005, 10:34 AM

I just hope I can get my money out of Eurobet soon. They're so bad in every way that that's at least one thing I won't miss...

RyGreen18

10-09-2005, 11:11 AM

[ QUOTE ]
100%

[/ QUOTE ]

amoeba

10-09-2005, 11:40 AM

So this is an interesting development.

Yesterday, I decided to continue playing Eurobet since I figure I might as well get some entertainment out if it and played a few hours of NL200 and NL5 just to screw around. I made around 200 that strangely is not there this morning when I check the cashier.

Obliky

10-09-2005, 11:44 AM

[ QUOTE ]
So this is an interesting development.

Yesterday, I decided to continue playing Eurobet since I figure I might as well get some entertainment out if it and played a few hours of NL200 and NL5 just to screw around. I made around 200 that strangely is not there this morning when I check the cashier.

[/ QUOTE ]

Im having the same problem..i just cleared the monthly bonus and it isnt registering as being cleared in the cashier. Also my balance is the same as before...even though i lost a bit whilst playing.

Seems like the cashier is just a static copy of what it looked liked before the split...i imagine they will get this fixed pretty soon.

Allinlife

10-09-2005, 11:53 AM

i hope my money is safe.

peregrine

10-09-2005, 11:56 AM

My account also does not show money I won yesterday. It returned to previous balance.

amoeba

10-09-2005, 11:57 AM

I should have picked yesterday to take a shot at higher games.

lol.

Voltron87

10-09-2005, 12:04 PM

[ QUOTE ]
My account also does not show money I won yesterday. It returned to previous balance.

[/ QUOTE ]

this is what they mean by settling accounts. when you go to sit at a table your available balance should be correct (mine is). its the weekend for them too, that probably contributes. give them time, put yourself in their shoes, they have a ridiculous task at hand.

Voltron87

10-09-2005, 12:04 PM

[ QUOTE ]
I should have picked yesterday to take a shot at higher games.

lol.

[/ QUOTE ]

soft games at party?

DavidC

10-09-2005, 01:22 PM

[ QUOTE ]
I sent them a message and here's what I got back:

Dear Client,
Thank you for contacting us,

Please be advised that the poker cashier is unavailable at the moment.

We do apologise for the inconvenience caused.

We have informed our technicians and they are investigating the problem.

All the balances will be settled within 48 hours.

Once again we apologise for the inconvenience caused.

Kind regards
Marcos
Eurobet Customer Services

[/ QUOTE ]

Is it just me, or do other people think that this technical issue isn't an accident?

Just curious, are there also technical issues putting money INTO poker? /images/graemlins/smile.gif

crazyweasel

10-09-2005, 01:45 PM

I was just able to submit a withdrawal request from Poker to Sports and then to Neteller. Let's see when it shows up in Neteller.

kmbgolf

10-09-2005, 02:19 PM

I got a few grand in there I dont know if I should take it out or keep it in there

amoeba

10-09-2005, 02:56 PM

my winnings from yesterday has just shown up. Eurobet has a tough task but I'm sure they are doing their best.

amoeba

10-09-2005, 02:58 PM

[ QUOTE ]
[ QUOTE ]
I should have picked yesterday to take a shot at higher games.

lol.

[/ QUOTE ]

soft games at party?

[/ QUOTE ]

no I mean I was sayin that since my balance resetted to my balance on friday earlier today that hitting up the higher limits would almost be like a freeroll.