David04
10-05-2005, 08:51 PM
"Dear David
We have been unable to contact you at the phone number you provided when signing up and need to speak to you in order to validate your account.
Please call us back from the number registered on your poker account. This will enable us to serve you better in protecting your account information.
Call us at +1 (866) 299-8893 (Toll free for US & Canada only) or +350 41003 (International Rates Apply). We are available 24 hrs, 7 days a week and will be glad to assist you.
If you would prefer we contact you, please reply to this Email with a convenient time for us to call.
If we do not hear from you, your poker account will be temporarily put on hold to ensure your online safety until we are able to speak to you.
Looking forward to hearing from you!"
Okay, I got this shortly after I deposited using Firepay for the first time. I found it odd that they said
"We have been unable to contact you at the phone number you provided"
when they did not attempt to call me. What kind of verification are they looking for here? Am I going to have to fax or e-mail stuff in? Sounds like a lot of hassle to verify an account that I have been using for a few months now.
Thanks.
We have been unable to contact you at the phone number you provided when signing up and need to speak to you in order to validate your account.
Please call us back from the number registered on your poker account. This will enable us to serve you better in protecting your account information.
Call us at +1 (866) 299-8893 (Toll free for US & Canada only) or +350 41003 (International Rates Apply). We are available 24 hrs, 7 days a week and will be glad to assist you.
If you would prefer we contact you, please reply to this Email with a convenient time for us to call.
If we do not hear from you, your poker account will be temporarily put on hold to ensure your online safety until we are able to speak to you.
Looking forward to hearing from you!"
Okay, I got this shortly after I deposited using Firepay for the first time. I found it odd that they said
"We have been unable to contact you at the phone number you provided"
when they did not attempt to call me. What kind of verification are they looking for here? Am I going to have to fax or e-mail stuff in? Sounds like a lot of hassle to verify an account that I have been using for a few months now.
Thanks.