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View Full Version : No more Empire HHs

suited_ace
10-03-2005, 07:37 PM
I stopped receiving my HHs 2 days ago. Are you getting yours?
golfcchs
10-03-2005, 07:45 PM
I'm not getting mine. Know whats up?
suited_ace
10-03-2005, 07:46 PM
Nopes, but I'm not very happy about it.
rohjoh
10-03-2005, 07:50 PM
I am not getting mine either. Thought it was my email, guess its Empire.
10-03-2005, 07:51 PM
Four of five of them got through yesterday, but they were all messed up.
Taraz
10-03-2005, 08:09 PM
Very annoying. Good thing Pokertracker can recognize tourney HH's that are on the hard drive now.
stupidsucker
10-03-2005, 08:21 PM
[ QUOTE ]
Very annoying. Good thing Pokertracker can recognize tourney HH's that are on the hard drive now.

[/ QUOTE ]

/images/graemlins/shocked.gif Well, I'll be...

too bad this destroys the replayer.
10-03-2005, 08:39 PM
Pokertracker has it's own replayer, it works a little slower and doesnt look like a pp table.
eejit
10-03-2005, 08:57 PM
Importing directly from the hard drive isn't working right either. It seems be ignoring some while importing others
.
On the ones that do import, if you hit view tournament summary, it comes up blank.

What a pain in the arse.
Fletch101
10-03-2005, 08:59 PM
Not getting any from Party.
Taraz
10-03-2005, 09:46 PM
[ QUOTE ]
Importing directly from the hard drive isn't working right either. It seems be ignoring some while importing others. On the ones that do import, if you hit view tournament summary, it comes up blank.

What a pain in the arse.

[/ QUOTE ]

Damn, I didn't really check out the new update that carefully. I hope they start sending those HH's again soon.
SCfuji
10-04-2005, 01:17 AM
Dear Eugene,

Thank you for contacting us.

We would like to inform you that we are facing technical difficulty due to which you are not receiving the hand histories, we request you re-validate your e-mail address and allow us 24 Hrs time to resolve the issue.

We appreciate your patience and co-operation in this regard.

Note: Please do not disclose your password to any individual/organization claiming to represent us. We will never ask you for the password to your account. If you receive any email or phone call from anyone requesting you to provide your password please report it to us immediately.

Our Customer Care Department is available 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Varsha
Poker Customer Care
eejit
10-04-2005, 03:14 AM
It seems to be working again.

I wonder if there is any way to get them to resend the complete tournament histories of the ones they missed.
mmbt0ne
10-04-2005, 03:31 AM
</font><blockquote><font class="small">En réponse à:</font><hr />
It seems to be working again.

I wonder if there is any way to get them to resend the complete tournament histories of the ones they missed.

[/ QUOTE ]

Email them the tournament numbers. They'll send you an excel or a word file. I've gotten both before, but the more recent one was a word file, which is nice, much easier to reformat.
eejit
10-04-2005, 04:22 AM
thanks, I'll try that.
golfcchs
10-05-2005, 09:48 PM
Anyone having problems importing the emailed hand histories into PT?