Dealer error on internet?

[judgesmails]

Have you ever had the best hand online and the "dealer" given the pot to the wrong player?

I have had this happen to me twice, on different sites.

Both time support has responded to me by telling me my hand was not what I said it was.

I have no way of proving otherwise, but I know what I was looking at.

The first time this happened I thought that maybe I was mistaken. But last night it happened again and I am 100% sure there was a mistake by the site and it cost me a 15 big bet pot.

Has this happened to any of you?

[iluzion]

you have 450 posts here and you STILL ask questions like this?

edit: nvm, a majority of your posts are OOT and WPT..

[ QUOTE ]
Have you ever had the best hand online and the "dealer" given the pot to the wrong player?

I have had this happen to me twice, on different sites.

Both time support has responded to me by telling me my hand was not what I said it was.

I have no way of proving otherwise, but I know what I was looking at.

The first time this happened I thought that maybe I was mistaken. But last night it happened again and I am 100% sure there was a mistake by the site and it cost me a 15 big bet pot.

Has this happened to any of you?

[/ QUOTE ]

Post the hand history for that hand, and I may believe you.

[Hornacek]

I'm very 99% skeptical of this error, but if so, please post Hand History.

[primetime32]

maybe the dealer and the other player had a secret deal going on. you should definitely report that dealer to the pokerroom. I hope you didnt tip him.

[Quicksilvre]

You probably misread your hand. Give us the hand histories and let us see 'em.

[HopeydaFish]

Back when I was a noob to online poker, I thought this happened to me a couple of times too. However, every time I looked at the hand histories I discovered that I was wrong. Either I had mistaken one of my hole cards for something else (an A for a 4, for instance), or I had misread the board due to fatigue, lack of attention, or what have you.

[judgesmails]

Here is the hand history emailed to me from support:

The thing is, I had AJ, not AQ. I am 100% sure of this as it was the only table I was playing at the time and capped the turn and river.

For Game#: 44546390, the hand history is as follows:
>
>Board cards: 8s, 9c, Ad, Jc, As
>
>"Ec4y" won with a full house, eight full of Aces holding : 8d, 8c
>
>You had Three of a Kind of Ace with : Qs, Ah
>
>Ec4y wins pot ($150) with full house, Eights full of Aces. There are
> 2 Aces in the board card.
>
>Hope this clears up the misunderstanding.
>
>Regards,
>PokerChamps * Support=

[SoftcoreRevolt]

Maybe the Queen was a Female to Male Transexual who just looked like a Jack.

[Hornacek]

[ QUOTE ]
Here is the hand history emailed to me from support:

The thing is, I had AJ, not AQ. I am 100% sure of this as it was the only table I was playing at the time and capped the turn and river.

For Game#: 44546390, the hand history is as follows:
>
>Board cards: 8s, 9c, Ad, Jc, As
>
>"Ec4y" won with a full house, eight full of Aces holding : 8d, 8c
>
>You had Three of a Kind of Ace with : Qs, Ah
>
>Ec4y wins pot ($150) with full house, Eights full of Aces. There are
> 2 Aces in the board card.
>
>Hope this clears up the misunderstanding.
>
>Regards,
>PokerChamps * Support=

[/ QUOTE ]

I'm not convinced. I'm nearly certain the software doesn't make errors once every 10 million hands, and no, internet poker is not out to get you.

I was playing at a 5-10 limit. I won $135 on a hand the guy that lost told me he had 4 of a knid and that he should have won. So I sent him $50. Becouse I am nice. BTW I play on party

[StacysMom]

The closest thing I have seen, was on Pacific. I got the Congradulations, but the pot shipped to him. Upon review of the HH, my opp had actually won the hand, it was the Congradualations that was in error.

[judgesmails]

I am not trying to convince you, or anyone else, of anything. Nor do I think internet poker, or anyone, is out to get me.

I have averaged 12,000 hands/week online for the past 9 months - so I trust the inegrity of the game. However, I do not know anything about the software that runs these games and if it is capable of occasionally making this kind of error. And if it is, how often.

So I thought I might ask a group of players who may have played as much, or more, online poker than I have to see if my experience is unique. I am so thankful for the helpful responses (sic).

Jack'n Queens are often confused.

the Congradualations was becouse most people would have lost more money if they were playing the hand you had

[4_2_it]

Damn that DOOM SWITCH!!!!!!

[judgesmails]

Thanks. I appreciate the sincere response. It is a breath of fresh air as some responders can really be sarcastic jerks.

[CrazyN8]

This happened a few times on planet poker. If you had a str8 flush vs an Ace high flush in hi/lo games it would give the A high flush the high (because it thought it was the higher flush). Saw this happen twice in tourneys. I assume the new software fixed this but who knows. That site is know for bad software.

[HopeydaFish]

[ QUOTE ]
The closest thing I have seen, was on Pacific. I got the Congradulations, but the pot shipped to him. Upon review of the HH, my opp had actually won the hand, it was the Congradualations that was in error.

[/ QUOTE ]

This happens on Truepoker on ocassion in Omaha 8 when one or more of your opponents have gone all in and you are last to act on the river and call. It will always automatically tell you that you've won, but doesn't push the chips to you unless you've actually won.

[HopeydaFish]

[ QUOTE ]
I was playing at a 5-10 limit. I won $135 on a hand the guy that lost told me he had 4 of a knid and that he should have won. So I sent him $50. Becouse I am nice. BTW I play on party

[/ QUOTE ]

I would have told this person to complain to support. It's more likely that the person is mistaken rather than being cheated.

[Neil Stevens]

[ QUOTE ]
Damn that DOOM SWITCH!!!!!!

[/ QUOTE ]
KHAAAN!

[Hornacek]

[ QUOTE ]
Thanks. I appreciate the sincere response. It is a breath of fresh air as some responders can really be sarcastic jerks.

[/ QUOTE ]
I'm just curious as to what you want us forumers to do about your problem. Suppose you were telling the truth and they messed up. We can't give you your money back, only Support can, and they apparently won't. do you want a cookie? A shoulder to cry on? If that really happened, that sucks man, but if its not going to keep you from continuing to play on their site, there's not much you can do, eh?

So you've played nearly half a million hands in the last 9 months and you've seen this happen twice? What's more likely, that you just misread the cards a couple times or that the sites' software is coded such that 0.0002% of the pots are just given to a random player? A C student in an entry-level programming class could write a program to compare 2 poker hands correctly. It's not that hard. And if there was an error, it would surely show up more than twice in half a million hands. A computer algorithm that simple doesn't just "make mistakes" like that with that kind of frequency unless someone intentionally rigged it. But you'd never imply that would you? /images/graemlins/wink.gif

[judgesmails]

See my reply to your post down the thread a little. This response was not to you.

[Tilt]

[ QUOTE ]
Maybe the Queen was a Female to Male Transexual who just looked like a Jack.

[/ QUOTE ]

Funny post.

[dlk9s]

Y2K bug. Definitely Y2K.

it was a joke I did not send anyone money I am slow just not that slow

[4_2_it]

[ QUOTE ]
I was playing at a 5-10 limit. I won $135 on a hand the guy that lost told me he had 4 of a knid and that he should have won. So I sent him $50. Becouse I am nice. BTW I play on party

[/ QUOTE ]

I had quint 5's against you the other day and the dealer gave you my pot with your full house. Please send me the $283 that was in the pot. Oh, by the way, the hand history is wrong so don't try to look it up /images/graemlins/smile.gif

[1800GAMBLER]

You know you can't have 3 pair right?

[BottlesOf]

You weren't playing 08, it was Omaha-hi

[ QUOTE ]
[ QUOTE ]
I was playing at a 5-10 limit. I won $135 on a hand the guy that lost told me he had 4 of a knid and that he should have won. So I sent him $50. Becouse I am nice. BTW I play on party

[/ QUOTE ]

I am sorry to say I lost it in a 10-20 game but send me $100 and I will win it back
BTW what is hand histroy?


I had quint 5's against you the other day and the dealer gave you my pot with your full house. Please send me the $283 that was in the pot. Oh, by the way, the hand history is wrong so don't try to look it up /images/graemlins/smile.gif

[/ QUOTE ]

[4_2_it]

[ QUOTE ]

I am sorry to say I lost it in a 10-20 game but send me $100 and I will win it back

[/ QUOTE ]

Damn it! I just set my last $5,000 to the Liberian Oil Minister so he can free up $10 million that was left in a safe deposit box in South Africa by an oil tycoon tragically killed in an automobile accident last week. When I get my $2 million finder's fee I'll get you that $100.

NH

[Losing all]

I was positive this happended to me 3 times my first month playing online, hasn't happended in the 2 years since. I was clearly wrong.

[ QUOTE ]
do you want a cookie?

[/ QUOTE ]\

I was playing A guy last week and he told me he folded a ST8 vs my flush.
I said so what do you want A cookie he said yes so I sent him one

[otter]

I can't see how a site could make such a simple programming error. If you have no way to prove it (which means you have no hand history), that must mean that you don't know how to check hand histories so I'd assume that your eyes played a trick on you. Sometimes it goes so fast I have to pull up the history to see what happened

Are you sure??
never happened to me, never heard of this either

[ QUOTE ]
I am not trying to convince you, or anyone else, of anything. Nor do I think internet poker, or anyone, is out to get me.

I have averaged 12,000 hands/week online for the past 9 months - so I trust the inegrity of the game. However, I do not know anything about the software that runs these games and if it is capable of occasionally making this kind of error. And if it is, how often.

So I thought I might ask a group of players who may have played as much, or more, online poker than I have to see if my experience is unique. I am so thankful for the helpful responses (sic).

[/ QUOTE ]

That's what happens when you play 12k hands a week for 9 months straight... your eyes start to play tricks on you!

[chezlaw]

Its happened to me twice in ~million hands. Both times I was convinced I had a hand different to the one in the hand history. I'm inclined to believe it was my mistake but it is very disorientating when it happens.

chez

[captZEEbo1]

YOU are probably at fault....people make mistakes....recent wcoop event #4 final table hand:

okerStars Game #2525393527: Tournament #10017950, Hold'em Pot Limit - Level XIX (8000/16000) - 2005/09/08 - 01:25:19 (ET)
Table '10017950 365' Seat #3 is the button
Seat 1: SizDiz (124048 in chips)
Seat 2: BABYHAN (813245 in chips)
Seat 3: XX RAGED XX (464909 in chips)
Seat 4: wrap_99 (907984 in chips)
Seat 5: luckyfire4 (1134914 in chips)
Seat 6: dirkdiggler9 (2417400 in chips)
wrap_99: posts small blind 8000
luckyfire4: posts big blind 16000
*** HOLE CARDS ***
dirkdiggler9: folds
SizDiz: folds
BABYHAN: folds
XX RAGED XX: folds
wrap_99: raises 16000 to 32000
luckyfire4: raises 16000 to 48000
wrap_99: calls 16000
*** FLOP *** [2c 4s 3d]
wrap_99: checks
luckyfire4: bets 48000
wrap_99: calls 48000
*** TURN *** [2c 4s 3d] [4h]
wrap_99: checks
luckyfire4: bets 120000
wrap_99: calls 120000
*** RIVER *** [2c 4s 3d 4h] [3c]
wrap_99: checks
luckyfire4: bets 250000
wrap_99: calls 250000
*** SHOW DOWN ***
luckyfire4: shows [6d 7h] (two pair, Fours and Threes)
wrap_99: mucks hand
luckyfire4 collected 932000 from pot
*** SUMMARY ***
Total pot 932000 | Rake 0
Board [2c 4s 3d 4h 3c]
Seat 1: SizDiz folded before Flop (didn't bet)
Seat 2: BABYHAN folded before Flop (didn't bet)
Seat 3: XX RAGED XX (button) folded before Flop (didn't bet)
Seat 4: wrap_99 (small blind) mucked
Seat 5: luckyfire4 (big blind) showed [6d 7h] and won (932000) with two pair, Fours and Threes
Seat 6: dirkdiggler9 folded before Flop (didn't bet)


dirkdiggler9: what the hell happened ?
XX RAGED XX: wat the
XX RAGED XX: how did 67 win
luckyfire4: flopped a str8
wrap_99: no
dirkdiggler9: you had 2 pairs
dirkdiggler9: lucky..
XX RAGED XX: why did i see 67 high
XX RAGED XX: lol
luckyfire4: your right.. I thought I flopped a str8
XX RAGED XX: gh wrap
wrap_99: i am just a moroon

One guy was value betting his "straight" when he didn't have it, and another guy was calling with 2 pair when he didn't realize it was counterfeited. This happened at final table of $200 buyin stars event where first prize was like 100k or something. PEOPLE MAKE MISTAKES after playing a long time, you effed up.

[mackthefork]

[ QUOTE ]
Have you ever had the best hand online and the "dealer" given the pot to the wrong player?

I have had this happen to me twice, on different sites.

Both time support has responded to me by telling me my hand was not what I said it was.

I have no way of proving otherwise, but I know what I was looking at.

The first time this happened I thought that maybe I was mistaken. But last night it happened again and I am 100% sure there was a mistake by the site and it cost me a 15 big bet pot.

Has this happened to any of you?

[/ QUOTE ]

If this is not a troll you should seek out professional help immediately, this happened to me once, two weeks later I was wrapping all my canned goods in tinfoil, and I was afraid to turn the taps on incase 'they' got at me.

Mack

[Guthrie]

If it was Pokerstars you might have a valid complaint. I often misread my hand when they put up those giant yellow billboards that cover the top of the board.

[o0mr_bill0o]

wait, what did wrap have? the only hands i can think of that could lose there are 25 and 26...

[2+2 wannabe]

[ QUOTE ]
wait, what did wrap have? the only hands i can think of that could lose there are 25 and 26...

[/ QUOTE ]

25 almost certainly