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View Full Version : Casino.net warning (read)


hotsauce615
08-20-2005, 12:20 AM
I cashed out 140$ after clearing my bonus, and it was declined by neteller so I sent an email to casino and they said it was on Neteller's side. I email neteller and they said that it was timed out by the merchant in their records. So I email casino back and they said that it's my banks fault. I email back saying thats impossible because this has nothing to do with my bank and they keep sending the exact same response and closing my ticket. /images/graemlins/confused.gif

I emailed neteller again and they said that they cant do anything because they've never had the money. So I ask where is it? Just a warning to people doing business. I'll keep you updated.

just2pimp
08-20-2005, 12:41 AM
(read)...as opposed to what...(taste?)

whittiphil
08-20-2005, 01:05 AM
Thanks for this... I guess they're on to all the 2+2ers... luckily I got in and out on 3 sites pretty quick... although when I went for my fourth they wouldn't let me

08-20-2005, 06:11 AM
[ QUOTE ]
got in and out on 3 sites pretty quick... although when I went for my fourth they wouldn't let me

[/ QUOTE ]
How exactly did they not let you and how did they explain it? (Also which sites were you able to clear?)

08-20-2005, 07:13 AM
The same thing happened to me. Trying to contact Neteller and Casino.net right now, and I trust Neteller more than Casino.net.
I'm pleased I withdrew my initial $100 first, so that at least I haven't lost money on this.

08-20-2005, 08:43 AM
Replying to my self.
I got a mail from Casino.net, saying that they should have someone looking into it on monday. Nice.
That means that I have to get money to put into the Empire reload from my normal bank account, costing me 3.9% fee.(Yes, I know we are talking about pocket lint here, but anyway)

NateDog
08-20-2005, 10:51 AM
I had the same problem, as far as the decline. But dude, isn't the empire reload 100% up to $100. You don't have a hundred in your neteller?

08-20-2005, 12:35 PM
Do you guys think it would be easier to withdraw alittle later? perhaps in a month or so so i DONT loose the money i put in?

celiboy
08-20-2005, 12:54 PM
I submitted a cashout request and we'll see how it goes. There is very little action on the site except for the micros and low limit sit and go's so this site can't be brining in much revenue. Are these guys owned by Casino On Net? If so I don't think we have anything to worry about as they make money hand over fist.

08-20-2005, 12:56 PM
[ QUOTE ]
I had the same problem, as far as the decline. But dude, isn't the empire reload 100% up to $100. You don't have a hundred in your neteller?

[/ QUOTE ]

No, in fact. /images/graemlins/smile.gif I'm new to this, have just cleared Paradise's Granny bonus, Casino.net and after depositing into Empire, I don't have a spare $100 lying around. But I will soon, I hope.

Dubra
08-20-2005, 02:33 PM
[ QUOTE ]
I cashed out 140$ after clearing my bonus, and it was declined by neteller so I sent an email to casino and they said it was on Neteller's side. I email neteller and they said that it was timed out by the merchant in their records. So I email casino back and they said that it's my banks fault. I email back saying thats impossible because this has nothing to do with my bank and they keep sending the exact same response and closing my ticket. /images/graemlins/confused.gif

I emailed neteller again and they said that they cant do anything because they've never had the money. So I ask where is it? Just a warning to people doing business. I'll keep you updated.

[/ QUOTE ]


I am having the exact same problem. I am struggling through this too. If you would like to exchange copies of correspondence contact my via pm. Also, please post updates. thanks

uaw420rook
08-20-2005, 03:47 PM
glad i only put 25 bucks in. too many bonuses out there to mess with the sister sites, if this is widespread. got about 150 hands to go. keep us updated. Their software needs alot of work also.
Thanks

08-20-2005, 04:16 PM
[ QUOTE ]
glad i only put 25 bucks in. too many bonuses out there to mess with the sister sites, if this is widespread.

[/ QUOTE ]
I'm gonna play devil's advocate for a second- I withdrew both my accounts at Casino.net and Sportingbet.com without problems. I used Neteller and it took 1 day for Sportingbet.com and 4 business days for Casino.net. I just put in for a withdrawal from Total Poker and expect to have it by no later than Friday (knock on wood).

That being said, it does seem like Casino.net in particular is having these issues crop up. I am interested to see how this all turns out. The one positive about Sportingbet.com is that it doesn't use that damn Webdollar for its transactions. Keep that in mind when considering sister Boss Media sites.

KKbluff
08-20-2005, 04:23 PM
Withdrew my full bonus through sportingbet and it hit my neteller within 5 hours.
Im pretty sure sportingbet won't give anyone problems (they are pretty big and well respected)

verg
08-20-2005, 06:11 PM
I just had a problem (accualy 2 problems) with their site, and am going to email them soon. First i had an error depositing so i tried a second time. Neteller recorded 2 $100 withdraws, and i only got $100 credited to my poker account. Before i noticed this i cashed out my $100, because i decided i didnt want to play at the site, but my withdraw was declined. So i have lost $200 to the site that i better get back.

LargeCents
08-20-2005, 06:13 PM
[ QUOTE ]
I cashed out 140$ after clearing my bonus, and it was declined by neteller so I sent an email to casino and they said it was on Neteller's side. I email neteller and they said that it was timed out by the merchant in their records. So I email casino back and they said that it's my banks fault. I email back saying thats impossible because this has nothing to do with my bank and they keep sending the exact same response and closing my ticket. /images/graemlins/confused.gif

I emailed neteller again and they said that they cant do anything because they've never had the money. So I ask where is it? Just a warning to people doing business. I'll keep you updated.

[/ QUOTE ]

Sounds like a typical cashout snafu along with typical terrible customer service.

I had the exact same thing happen with Interpoker about 6 months ago. Neteller rejected my interpoker cashout, and I played ping pong for about a week with Interpoker before I got my money. Sadly, it's "business as usual", for many online poker rooms. I read similar stories almost on a weekly basis here on 2+2. Just keep your pants on! /images/graemlins/wink.gif

P.S. I'm also waiting for my Casino.net cashout. But, I'm not too worried at this point, it's only been a few days. I'll keep you all posted.

uaw420rook
08-21-2005, 12:21 AM
i guess ill give sporting be a go and leave the rest alone. Web dollar sent an email about a land based pin number to my home. Im sure waiting for that thing will delay my cashout. thanks for the input.

08-21-2005, 12:56 AM
Webdollar allows cashouts up to $500 USD before you need that PIN number they mail you. So, your cashout should be fine if you use a Boss Media site.

08-21-2005, 08:25 PM
-

08-22-2005, 08:56 AM
Almost funny: Not expecting anything hasty from Casino.net, I deposited $100 from my Visa into Neteller, and then to Empire, to do the reload, costing me $3.90.
The second, and I mean second, I had done that, the $100 from Casino.net showed up on Neteller.
Oh well.

uaw420rook
08-22-2005, 11:04 AM
Cashed out to neteller. Transaction successful. 1-4 day wait. I will be checking out the sporting bet tonight.
let ya know when it clears

hemstock
08-23-2005, 12:30 AM
Requested a cashout on Friday and I had the money on Monday. So just one working day. ALTHOUGH instead of my 117$ they sent me just 113$ /images/graemlins/mad.gif Give me my 4$ back

LargeCents
08-23-2005, 05:24 AM
I got my cashout from Casino.net yesterday. It was maybe 3 or 4 days, I can't remember when I actuated the cashout. I hope the rest of you are doing ok as well.

HRFats
08-23-2005, 04:11 PM
Requested Casino.net cashout Friday and received it Monday. Cleared $30 bonus on SportingBet and requested cashout of bonus. Received it within a few hours.

This is a whores dream!!

hotsauce615
08-23-2005, 05:22 PM
Hey, well after several email ping pongs finally I got a mail that Casino.net resent it to neteller. Even though casino.net said they could do nothing. So I got the money now and everythings better. If anyone would like copies of the emails PM me.

Dubra
08-24-2005, 10:34 AM
[ QUOTE ]
Hey, well after several email ping pongs finally I got a mail that Casino.net resent it to neteller. Even though casino.net said they could do nothing. So I got the money now and everythings better. If anyone would like copies of the emails PM me.

[/ QUOTE ]

PM SENT

uaw420rook
08-25-2005, 09:58 AM
Got mine this morning. cashed out Monday. no problems at all

uaw420rook
08-25-2005, 10:52 AM
may not mean much, but I left my playing profit in the account and played everyday for a half hour or so. figure I will play in a tourney or something to either win some bucks or burn it up. didnt want to totally whore them. I didnt have any troubles signing up with sporting bet, starting to work that one off. dont see andy penny tables though. Nice bonus

NanaAnna
08-25-2005, 02:32 PM
[ QUOTE ]
may not mean much, but I left my playing profit in the account and played everyday for a half hour or so. figure I will play in a tourney or something to either win some bucks or burn it up. didnt want to totally whore them. I didnt have any troubles signing up with sporting bet, starting to work that one off. dont see andy penny tables though. Nice bonus

[/ QUOTE ]

Can you clear the Sporting bet bonus on the penny tables? Their T&C says this

"Only hands played on $1 & $2 real money tables will count towards the number of hands played to claim the bonus."

wbrumfiel
08-25-2005, 03:25 PM
I withdrew Tuesday and got mine this morning as well. Seems like whatever problems they were having has been cleared up.

webgator
08-27-2005, 07:30 PM
No problem with the cashout I requested Monday.

GoCubsGo
08-27-2005, 09:49 PM
Bump. Soon enough the spam will be off the first page.