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08-19-2005, 10:46 AM
Hello.

I just signed up for Party, and they had sent me a 30% deposit bonus on my first $150 I deposit. I typed in the correct code, and the deposit went through, but my bonus accout is empty.

Does it usually take a few minutes/a few hours for it to show up? Or should I start emailing their horrible support team?

Bradyams
08-19-2005, 11:11 AM
Not totally sure. If you used the correct code it should show up. It definitely wouldn't hurt to e-mail support. You'll get a quick response, just hope that it will be readable.

titans01
08-19-2005, 12:16 PM
[ QUOTE ]
Hello.

I just signed up for Party, and they had sent me a 30% deposit bonus on my first $150 I deposit. I typed in the correct code, and the deposit went through, but my bonus accout is empty.

Does it usually take a few minutes/a few hours for it to show up? Or should I start emailing their horrible support team?

[/ QUOTE ]
It's instantly if they are going to take it. You are going to have to email them on this one.

08-19-2005, 12:47 PM
Thanks, I emailed them and they put it right on no questions asked.

DRKEVDC
08-19-2005, 01:12 PM
So much for their horrible support.

08-19-2005, 01:16 PM
I've emailed them twice before, and both times, the response was in very poor english in terms of both spelling and grammar. Also, instead of getting the response in 5 minutes like I did here, it took upwards of 40 minutes.

Their support has been well documeted. In fact, bonuswhores.com rates them poorly as well.

You should know better than to be results oriented. One good response doesn't disprove the general tendancies.

theben
08-19-2005, 01:36 PM
ive had them take a week to reply to questions before.

and none of thier CS people speak english