Empire Account Closed

[Miah]

Just tried logging in to Empire, got a message saying my account is now closed and that I'm unable to log in and play. Upon checking my email I see a email from alerts@empirepoker saying they found pokeredge.exe on my computer. Problem with this is that my subscription to this program expired many months ago, and that I have been playing Omaha exclusively as of late, which doesn't even work with PE.

On top of that I never received a warning email. If I had, I would have just uninstalled the software for fear of this happening.

Anyway, I sent them an email explaining myself and asking for reconsideration. More than that, I don't know what I can do.

DOes anyone have an email address of someone at Empire who actually knows what they are talking about and likely to hear me out?

Thanks,

Miah

[grinin]

How much money was in the acccount and was it confiscated?

How long ago did they send the e-mail?

[Yeti]

Are you serious? After reading this I deleted PE from my HD. I used it for a grand total of 1 day.

[afk]

Posting in a monumental thread.

[midnight24]

I purchased and used pokerprophecy today and just received this e-mail after logging on to empire. I have uninstalled it, but now i'm worried that they are tracking gametime+ or pokertracker. That would be disastrous...

--Empire e-mail---
We are committed to detecting and preventing software programs which are designed to enable you to have an unfair advantage over other players playing at EmpirePoker.com.

This message is to inform you that we have come across an instance wherein your account was involved in using such program. Please note that EmpirePoker.com's Terms and Conditions strictly prohibit use of such programs and, in conjunction with our client, we request that you immediately stop using the program. In Line with our Terms and Conditions, we have flagged your account and will continue to review your account activity and game play for use of such programs. If we detect that you continue to use such programs we will have no choice, but to bar you from our site, permanently close your account and any funds in your account will be deemed forfeited. Please see our Terms and Conditions for further information.

Regards,
Investigations Team for Poker
alerts@empirepoker.com
http://www.empirepoker.com

[Bradyams]

I would say to them that it may be against their T&C to use PE with their poker software, but it can't be against T&C to have it on your computer. This of course would only work if you haven't been using PE with Empire.

[xenthebrain]

[ QUOTE ]
Are you serious? After reading this I deleted PE from my HD. I used it for a grand total of 3 days.

[/ QUOTE ]

[MicroBob]

Instead of sending out all these warning e-mails why don't they just have a pop-up or send out a mass e-mail saying that the following programs are not allowed to be used on Empire.

Obviously it would enlighten many who were previously unaware to the existence of these programs...but it would sure help those who are trying to play by the rules...if only they knew what those rules were.

[xenthebrain]

[ QUOTE ]
Instead of sending out all these warning e-mails why don't they just have a pop-up or send out a mass e-mail saying that the following programs are not allowed to be used on Empire.

[/ QUOTE ]
They want the people who don't know such programs exist to know. Why would they?
That's why they don't announce any names of the programs in their T&Cs.
They don't want make people worry, that if they don't use these programs themselves others might have an advantage over them.

[kdog]

[ QUOTE ]
Obviously it would enlighten many who were previously unaware to the existence of these programs..

[/ QUOTE ]

Exactly. And if WE are debating whether or not these programs create an unfair advantage what are the unawares going to think? Alarming the masses is bad business, worse than closing a few accounts unnecessarily(or not). To Party & skins that falls under collateral damage.

[Synergistic Explosions]

Thats a bummer. I hope you didn't have a balance that was confiscated. I was reading through the T&C just now and noticed they have the right to close any account you may have at any shared skin and confiscate funds in their sole discretion, after you get caught at any of their sites.

[ QUOTE ]
21. Forfeiture & Account Closure.

21.1 THE COMPANY RESERVES THE RIGHT, IN ITS UNFETTERED DISCRETION AND IN RELATION TO YOUR ACCOUNT, ANY RELATED ESP ACCOUNT, ANY ACCOUNTS YOU MAY HAVE WITH OTHER SITES AND/OR CASINOS AND/OR SERVICES OWNED OR OPERATED BY OR ON BEHALF OF THE COMPANY AND ANY SERVICES THAT SHARE THE SHARED GAME/TABLE PLATFORM, TO WITHHOLD YOUR ACCOUNT BALANCE, SUSPEND YOUR ACCOUNT, AND RECOVER ANY PAY-OUTS, BONUSES AND WINNINGS IF:

(i) You are in breach of any term of this Agreement;

(ii) The Company should become aware that you have played at any other online gaming site or services and are suspected of fraud, collusion or unlawful or improper activity;



[/ QUOTE ]


So did you have any trouble at any of the other Party skins with account closures? It sounds like if you get caught at one then they can close all of them if they choose to do so. Even to the point of confiscating funds on all the skins according to their T&C's.

[jason_t]

Please post the email from Party and give more details.

[Miah]

What I'm really pissed at is that they didn't send me a warning email first. They cashed out my balance (which was 4 figures) to neteller. I'll quote the email at the bottom of this post.

As of midnight Tuesday morning they've yet to respond to my email. Does anyone have the # for pay pro?

I bet if I get the account back open my July bonus is gone. Man I'm real pissed, if they're games weren't the place to play I'd be gone without thinking twice. They really don't give a sh*t about their customers. I've paid over 100,000 in rake, easy and this is how they treat me.

[ QUOTE ]
Subject : Kind Attention Required [#3261439]

| | | poker | Inbox


Dear xxxxx,


This message is to inform you that our system has detected another instance of
the usage of (PokerEdge.exe) in your account. As mentioned in our earlier mail
to you, EmpirePoker.com strictly prohibits usage of such programs.

With the use of such programs/applications you have violated our Terms and
Conditions.

As per our Terms and Conditions, and as mentioned to you in our previous mail,
we have proceeded to close your poker account. Furthermore, we have processed
the remaining funds in the account to your Neteller account which should reach
you in the next 2 to 6 hours.

We request that you do not open another account at EmpirePoker.com or across any
of our other brands in future, as it will result in immediate account closure
and funds forfeiture.

Regards,

Dimple V.J.
Investigations Team,
alerts@ EmpirePoker.com





[/ QUOTE ]

[DMBFan23]

Re: Microbob -

I think a list is not in their best interests, because then it gives douches like PokerAce deniability to go and write their own HUDs and say "OMG it wasnt on the list!!1 LOLLERS you cant ban me ahaha im invincible" when in reality, you should refrain from using a program while running empire poker if you're in doubt.

Re: original poster -

I'm sorry your account got closed, as it sounds like you were pretty innocent on this one. and it sounds like you got your money back, which was a classy move by empire and correct at this point in the process IMO. later, once everyone knows it's banned, they can start seizing funds.

I am so glad that they are cracking down on this. more account closures pls, thx.

[Miah]

I just fired off another email to a bunch of different empire poker email addresses.

Very frustating, UB and Stars look highly appealing right now, I'd really like to take my business elsewhere.

[PokerAce]

[ QUOTE ]
douches like PokerAce

[/ QUOTE ]

Was this really neccessary?

[Reef]

[ QUOTE ]
Posting in a monumental thread.

[/ QUOTE ]

gonna join you.

to OP: that sucks. Other's better get the hint if this is in fact true.

[MEbenhoe]

To the OP: While I may be against HUDs, I never wanted to see something like this happen, and I'm sorry your account got closed. The email states they had previously emailed you about this issue. Is it possible you missed a warning one that got put in your junk folder and automatically/accidentally deleted? I think if one lesson can be learned from this it is to always actively check and make sure to read the emails at your email address for any sites you actively play at. I'm glad to hear that at least your funds weren't seized.

If you do wish to play further on party and skins I suggest abandoning the email idea, as we've all seen emails don't work. I'd say call Empire up and ask to speak to their security/legal department. State your case and see if they would be willing to reinstate your account. It may sound like a longshot, but I have heard instances of them reinstating accounts in the past. Good luck.

[afk]

I figure if I'm actually going to add anything of substance to this thread it's that I'm glad they closed his account and cashed him out rather than confiscate his account balance like the T&C say they can.

[Jake (The Snake)]

Yeah seriously dude, low blow.

Anyway, since it looks like from the email that Empire thinks they sent a warning email, it means that they are starting to follow through on the warning emails (not just closing without warning).

[Tk79]

[ QUOTE ]
[ QUOTE ]
douches like PokerAce

[/ QUOTE ]

Was this really neccessary?

[/ QUOTE ]
I would say NO

[PokerHund]

You shouldn't even be able to log in to PE without updating it. The version u have on your PC is old and that's why they found the exe. With the new update they can't find anything "for now" as it changes the exe file everytime you log in. Seems they don't even know this and just use you as an example to show everybody that they are serious. I use PE and have no problem at all after the update.

[MicroBob]

I'm indifferent about HUD's and what-not.

I'm still adamant about party/skins cust-serv though.
They are making roughly $1-zillion-trillion-quadrillion per day in rake and they evidently put roughly 0.0000000000000000000001% of that into their customer ervice operations.

Compare that to pokerstars (and paradise and a couple others) where you KNOW that a situation or misunderstanding such as this would be handled fairly quickly and competently (at least not ignored) and it just ticks me off.

Pokerstars had lightning-fast responses back in the days when they had 2k players during weekend peak-hours (when I first started playing there in Feb, 2003).
If they could do it then when they certainly weren't pulling in as much money as they are now then it stands to reason that Party/skins could get their act together and actually freaking respond to such situation as Miah's.


For this reason as well I don't think it's too much to ask that they contact poker-edge users with an e-mail that specifically references poker-edge if that is the product they have a problem with.
They sent out these stupid generic e-mails to save time trying to inform people to stop using the 'bad' products but it is very difficult to even know what those are without having to do some research.
This shouldn't be necessary. Why do the players here have to research it and wait forever for a repsonse?
If Empire has a problem with poker-edge then just take the time to tell the player 'Hi....we don't want you using poker-edge anymore.'


Same treatment of their customers who were supposedly 'abusing' their bonuses. All they had to do was tell their players ahead of time and/or not offer them the bonus.


Empire has impressed me yet again with their incompetence and rudeness.
But I still like the free TV they sent me!!

[Baulucky]

[ QUOTE ]
Instead of sending out all these warning e-mails why don't they just confiscate every player's money and retire rich in a tax haven?. It's not like anyone can do anything to stop them.

[/ QUOTE ]

[parappa]

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
douches like PokerAce

[/ QUOTE ]

Was this really neccessary?

[/ QUOTE ]
I would say NO

[/ QUOTE ]

No. Don't worry. There is also PokerAce love out there. /images/graemlins/smile.gif

[sk8erboy1]

PokerEdge did take this too far, PokerStars seems to be sound about this. Here is from another thread:

Hello,

I've looked at this site's offering, and I agree with you that the data
he's selling is mostly worthless and shouldn't be feared. He's simply
walking the list of Sit and Go events to find out who won. The results
often have nothing to do with skill (though longer term they will) -- he's
just making very general assumptions based upon a player's finishes,
without regards to the cards.

Not to be a fearmonger, but we're far more concerned with the likes of
http://www.pokeredge.com or http://members.cox.net/starspy, both of which
track far more comprehensive statistics hand by hand.

In any case, we're well aware of the fears of players regarding
datamining. A certain amount of profiling will simply have to be a part
of online poker (such as offered by PokerTracker.com in concert with
GameTime+, or via pokeroffice.com). Profiling of players that *you* have
played against personally is one thing, and we're unlikely to prohibit
that. (It sounds like we're on the same page on that issue). Mass
datamining and aggregating of data is something else entirely, and we are
always looking ahead and formulating plans on how to best deal with such
programs should they migrate to PokerStars.

Thanks for your feedback and for giving us a heads up on this guy. We'll
be ready for him.

Best Regards,

Jeff
PokerStars Support Supervisor

[Miah]

8:30am July 12, still no response. I believe they just don't care about the business of one customer, no matter how big it was.

[Miah]

[ QUOTE ]
You shouldn't even be able to log in to PE without updating it. The version u have on your PC is old and that's why they found the exe. With the new update they can't find anything "for now" as it changes the exe file everytime you log in. Seems they don't even know this and just use you as an example to show everybody that they are serious. I use PE and have no problem at all after the update.

[/ QUOTE ]

Isn't this the ironic part? I wasn't even using the software, I wasn't even playing hold em. Yet those who continue to use it go unpunished. They really need to get their head out of their ass.

[Luv2DriveTT]

I don't buy it, I call bullshit. pokeredge.exe doesn't exist anymore. The name of the application has been changed. I think the poster might be furthering the spread of rumors. Until we start seeing a bunch of these emails I don't believe it.

TT /images/graemlins/club.gif

[boedeker]

AGREED! BULLSHIT!

[jason_t]

[ QUOTE ]
What I'm really pissed at is that they didn't send me a warning email first. They cashed out my balance (which was 4 figures) to neteller. I'll quote the email at the bottom of this post.

As of midnight Tuesday morning they've yet to respond to my email. Does anyone have the # for pay pro?

I bet if I get the account back open my July bonus is gone. Man I'm real pissed, if they're games weren't the place to play I'd be gone without thinking twice. They really don't give a sh*t about their customers. I've paid over 100,000 in rake, easy and this is how they treat me.

[ QUOTE ]
Subject : Kind Attention Required [#3261439]

| | | poker | Inbox


Dear xxxxx,


This message is to inform you that our system has detected another instance of
the usage of (PokerEdge.exe) in your account. As mentioned in our earlier mail
to you, EmpirePoker.com strictly prohibits usage of such programs.

With the use of such programs/applications you have violated our Terms and
Conditions.

As per our Terms and Conditions, and as mentioned to you in our previous mail,
we have proceeded to close your poker account. Furthermore, we have processed
the remaining funds in the account to your Neteller account which should reach
you in the next 2 to 6 hours.

We request that you do not open another account at EmpirePoker.com or across any
of our other brands in future, as it will result in immediate account closure
and funds forfeiture.

Regards,

Dimple V.J.
Investigations Team,
alerts@ EmpirePoker.com





[/ QUOTE ]

[/ QUOTE ]

Thanks. Please post the previous email that they refer to.

[Sifmole]

[ QUOTE ]
With the new update they can't find anything "for now" as it changes the exe file everytime you log in. Seems they don't even know this and just use you as an example to show everybody that they are serious. I use PE and have no problem at all after the update.

[/ QUOTE ]

And now you run software that you have to explicitly hide from the poker sites; is there any doubt in your mind that you are now specifically taking part in an action disallowed by the host of the games? I just wonder how long before you are going to be on here whining and complaining, "F Party, they closed my account !!!!111!!!! and took all my money!!!1111!!!!!".

And you will deserve it.

[Miah]

[ QUOTE ]
I don't buy it, I call bullshit. pokeredge.exe doesn't exist anymore. The name of the application has been changed. I think the poster might be furthering the spread of rumors. Until we start seeing a bunch of these emails I don't believe it.

TT /images/graemlins/club.gif

[/ QUOTE ]

Yeah, I made all of this up for shits and giggles. Got nothing better to do. You don't remember me, as I did most of my posting a year before you registered, but I suspct of those that do, none would accuse me of making this up. You're from the NY area, so maybe if we ever meet you can call me a liar in person. You might also want to take the time and actually read the thread to see the email from Empire explaining why they closed my account. If you think I actually took the time to type that out, I think you're problem is worse than mine.

On a side note, I received a response from Empire's VIP email address stating I should take my case to the alerts dept, who still seem to be ignoring me.

[Miah]

[ QUOTE ]

Thanks. Please post the previous email that they refer to.

[/ QUOTE ]

That's one of the problems. Either they never sent it, or I never received it. I doubt the latter, as I have never had that problem before.

[daveymck]

[ QUOTE ]
[ QUOTE ]
With the new update they can't find anything "for now" as it changes the exe file everytime you log in. Seems they don't even know this and just use you as an example to show everybody that they are serious. I use PE and have no problem at all after the update.

[/ QUOTE ]

And now you run software that you have to explicitly hide from the poker sites; is there any doubt in your mind that you are now specifically taking part in an action disallowed by the host of the games? I just wonder how long before you are going to be on here whining and complaining, "F Party, they closed my account !!!!111!!!! and took all my money!!!1111!!!!!".

And you will deserve it.

[/ QUOTE ]

And how long is it going to stay undected dont you think Party probably have purchased a Poker Edge subscription to keep up to date, I would expect them to have.

[jason_t]

[ QUOTE ]
[ QUOTE ]

Thanks. Please post the previous email that they refer to.

[/ QUOTE ]

That's one of the problems. Either they never sent it, or I never received it. I doubt the latter, as I have never had that problem before.

[/ QUOTE ]

Sadly, any credibility that you had just vanished.

[Miah]

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]

Thanks. Please post the previous email that they refer to.

[/ QUOTE ]

That's one of the problems. Either they never sent it, or I never received it. I doubt the latter, as I have never had that problem before.

[/ QUOTE ]

Sadly, any credibility that you had just vanished.

[/ QUOTE ]

Right, because I wanted to have my empire account of 2+ years closed for no better reason than to complain on twoplustwo.com

You know what, F*** this place. I remember when you could actually come on here and find help with a problem. I left RGP because of the same silliness. No wonder I don't see any of the people posting anymore whom I respect, save a few here and there. I could go on, but there's no point, it's all been said before.

You can all now jump in an call me a bs artist, and think of all these extravagant reasons why I am making this up, I'm finished with this place.

[jason_t]

[ QUOTE ]
[ QUOTE ]
[ QUOTE ]
[ QUOTE ]

Thanks. Please post the previous email that they refer to.

[/ QUOTE ]

That's one of the problems. Either they never sent it, or I never received it. I doubt the latter, as I have never had that problem before.

[/ QUOTE ]

Sadly, any credibility that you had just vanished.

[/ QUOTE ]

Right, because I wanted to have my empire account of 2+ years closed for no better reason than to complain on twoplustwo.com

You know what, F*** this place. I remember when you could actually come on here and find help with a problem. I left RGP because of the same silliness. No wonder I don't see any of the people posting anymore whom I respect, save a few here and there. I could go on, but there's no point, it's all been said before.

You can all now jump in an call me a bs artist, and think of all these extravagant reasons why I am making this up, I'm finished with this place.

[/ QUOTE ]

I can see that I'll miss you.

I started reading this thread with an open mind, but got more and more suspicious as the thread went on. Right now, my opinion on the matter is clear: you are full of s[/i]hit.

[MaxPower]

[ QUOTE ]
I don't buy it, I call bullshit. pokeredge.exe doesn't exist anymore. The name of the application has been changed. I think the poster might be furthering the spread of rumors. Until we start seeing a bunch of these emails I don't believe it.

TT /images/graemlins/club.gif

[/ QUOTE ]

I believe miah, he's been around a long time and seems to be a normal person.

What's to stop them from finding out the new name of the application and closing your account? Is pokeredge just going to continually change the name of the application?

[MaxPowerPoker]

[ QUOTE ]
I don't buy it, I call bullshit.

[/ QUOTE ]

Everytime I run into you you are being a jerk! Your mother must be proud.

[Mike Haven]

For what it's worth, if Miah states something as being true, I believe him, based on forum input and pm correspondence I've had with him over a couple of years.

[baronzeus]

My account just got closed and cashed out.

[grinin]

[ QUOTE ]
That's one of the problems. Either they never sent it , or I never received it. I doubt the latter, as I have never had that problem before.


--------------------------------------------------------------------------------



Sadly, any credibility that you had just vanished.



[/ QUOTE ]

This is not hard to believe at all, considering the level of competence at Party/Empire. I tend to take newbies with a grain of salt, but this guy is a long time poster.

[Quercus]

I've had problems with emails from the Party in the past as well. I set up an email address specifically for poker and registered it them. Verification email came through fine, bonus announcements come through fine, cashout requests/verifications come through fine. But, hand histories never arrive. (I have no spam blocking on this account.)

I can only get hand histories/tournament summaries if I change my email account on the skin to something else. Wonder if this bug is affecting some warning emails?

[SjPdX]

Post deleted by Mike Haven

[DMBFan23]

[ QUOTE ]
This is very odd. Empire is promoting Poker Edge with an offer of Poker Edge for 1 year free (go to PE's site) when you open an account with Empire. The code is edge4free. They offer a $25 bonus to boot! I know because I opened an Empire account, cleared the $25 bonus and got the program.

Why in hell would they promote the program, give you $25 and a years worth of service only to ban you and confiscate your account??? It makes no sense to me.

Here's the URL Poker Edge for free from Empire (http://www.poker-edge.com/html/empire.html)

[/ QUOTE ]

that seems like a pokeredge promotion to me, not an empire promotion

[LowDown22]

And perhaps the developers of PokerEdge weren't entirely clear on the capabilities of their program.

[SjPdX]

[ QUOTE ]
And perhaps the developers of PokerEdge weren't entirely clear on the capabilities of their program.

[/ QUOTE ]
You mean that the developers of Poker Edge have a program that they wrote and they don't know what it can do? Holy cow! That's some program.

The data collected from the internet is public information. The program does nothing except collect that information and make it available to the public.

Perhaps the off shore developers of the Party network are a little short on the idea of free speech and the free flow of public information.

[iluzion]

[ QUOTE ]
They cashed out my balance (which was 4 figures) to neteller.

[/ QUOTE ]

You are lucky then. I read somewhere on here where the guy who wrote SimpleMine had his Party account closed and was not refunded his $2,000. This is terrible what happened to you, but I'm glad to see you only lost an account here, and no money.

[Subby]

[ QUOTE ]
I think a list is not in their best interests, because then it gives douches like PokerAce deniability to go and write their own HUDs and say "OMG it wasnt on the list!!1 LOLLERS you cant ban me ahaha im invincible" when in reality, you should refrain from using a program while running empire poker if you're in doubt.

[/ QUOTE ]

Come on, man. You are better than that...that was completely out of bounds. Why are you singling out PokerAce when he has worked his ass off to create a program *for free* that does what GT+ and PV combined could never do?

I personally think you owe him apology.

And the posters railing on OP - you seem to be jumping to conclusions to me. Not a single thing he has said sounds all that farfetched to me.

How great was that Poker Stars email? You have to love a support team that knows what the F they are talking about...

[DMBFan23]

No thanks, I'll pass. I'm sure he's a great guy and all, but I'm sad he wrote his program, and no offense to him I hope they close accounts for its use.

EDIT: although to his credit, as far as I'm aware, it's free.

[LowDown22]

[ QUOTE ]
You mean that the developers of Poker Edge have a program that they wrote and they don't know what it can do? Holy cow! That's some program.


[/ QUOTE ]
Where did I ever say that? I'll rephrase what I wrote since you misunderstood. The developers of PokerEdge could have been very vague when describing their product to Empire Poker. Like leaving out the whole issue of many users networked together to form a huge farmed HH DB.

[Subby]

So kross and amir are douches too?

Is Pat a douche for putting gametime into PT?

Please.

[DMBFan23]

all of them wrote their stuff before it was knowledge that they were illegal

EDIT: I used GT+ myself back in the day

[Subby]

[ QUOTE ]
all of them wrote their stuff before it was knowledge that they were illegal

EDIT: I used GT+ myself back in the day

[/ QUOTE ]

I think you are taking a point which is highly debatable and passing it off as fact.

[mb2696]

How is this an empire promotion? This site is clearly an affiliate. Empire has nothing to do with this, they don't know what the affiliate is offering people to signup. And you can be sure if you emailed Empire this link, this affiliate would be in big trouble.

[ QUOTE ]
This is very odd. Empire is promoting Poker Edge with an offer of Poker Edge for 1 year free (go to PE's site) when you open an account with Empire. The code is edge4free. They offer a $25 bonus to boot! I know because I opened an Empire account, cleared the $25 bonus and got the program.

Why in hell would they promote the program, give you $25 and a years worth of service only to ban you and confiscate your account??? It makes no sense to me.

Here's the URL Poker Edge for free from Empire (http://www.poker-edge.com/html/empire.html)

[/ QUOTE ]

[x2ski]

[ QUOTE ]
[ QUOTE ]

Thanks. Please post the previous email that they refer to.

[/ QUOTE ]

That's one of the problems. Either they never sent it, or I never received it. I doubt the latter, as I have never had that problem before.

[/ QUOTE ]

I assume this was the previous e-mail he received, which was the reply to the e-mail I sent to Empire asking for more specifics regarding the generic warning e-mail that I received (run-on sentence! wheee!):

Dear Frank,

EmpirePoker strictly prohibits usage of programs that:

1) Automate playing of the hand in any way
2) Participate in collusion or any other cheating methods
3) Use any information which may provide you with an unfair advantage through cheating

We detect and block programs that fall in any of the above categories. Usage of such programs may result in poker account closure and funds forfeiture as per our Terms and Conditions.

Our system has detected the usage of *poker-edge*. Please note that *poker-edge* falls in the above categories and usage of *poker-edge* will result in poker account closure and funds forfeiture as per our Terms and Conditions.

Contact us anytime, we are available around the clock to assist you with your account related questions and suggestions.

Sincerely,

Logan Nichols
Investigations Team
alerts@EmpirePoker.com

--Original Message--
From: frank@fdjones.com
Date: 2005-07-11 19:40
To: info@empirepoker.com
Subject: RE: Use of Prohibited Software[#3261573]

What software are you talking about?

-----Original Message-----
From: info@empirepoker.com [mailto:info@empirepoker.com]
Sent: Monday, July 11, 2005 5:17 PM
To: frank@fdjones.com
Subject: Use of Prohibited Software

Dear cheater-boy,

We are committed to detecting and preventing software programs which are designed to enable you to have an unfair advantage over other players playing at EmpirePoker.com.

This message is to inform you that we have come across an instance wherein your account was involved in using such program. Please note that EmpirePoker.com's Terms and Conditions strictly prohibit use of such programs and, in conjunction with our client, we request that you immediately stop using the program. In Line with our Terms and Conditions, we have flagged your account and will continue to review your account activity and game play for use of such programs. If we detect that you continue to use such programs we will have no choice, but to bar you from our site, permanently close your account and any funds in your account will be deemed forfeited. Please see our Terms and Conditions for further information.

Regards,
Investigations Team for Poker

PokerEdge is now completely off of my computer. I wonder if I should send a follow-up e-mail to tell them that I complied with there request?

[Synergistic Explosions]

[ QUOTE ]
PokerEdge is now completely off of my computer. I wonder if I should send a follow-up e-mail to tell them that I complied with there request?

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You can't lick a donut hole.

[DMBFan23]

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all of them wrote their stuff before it was knowledge that they were illegal

EDIT: I used GT+ myself back in the day

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I think you are taking a point which is highly debatable and passing it off as fact.

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fair enough, I don't know why I defend these opinions - I will never convince anyone who feels differently, nor will I ever get anyone to acknowledge that I'm even attempting to base my opinion on something other than voodoo. Not posting in these threads would have been a good idea. oh well, live and learn.

more account closures pls.

[Subby]

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fair enough, I don't know why I defend these opinions - I will never convince anyone who feels differently, nor will I ever get anyone to acknowledge that I'm even attempting to base my opinion on something other than voodoo. Not posting in these threads would have been a good idea. oh well, live and learn. more account closures pls.

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Hey - I certainly don't have a problem with you defending your position - I even agree with you to a point. I just thought it was unfair of you to call PokerAce a douche for doing something you say is *known* to be illegal when its illegality is debatable at best.

Sooooo anyway...how 'bout those PokerEdge guys...can you believe they keep changing the .exe to avoid detection!? What a bunch of douches. /images/graemlins/grin.gif

[Synergistic Explosions]

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fair enough, I don't know why I defend these opinions - I will never convince anyone who feels differently, nor will I ever get anyone to acknowledge that I'm even attempting to base my opinion on something other than voodoo. Not posting in these threads would have been a good idea. oh well, live and learn. more account closures pls.

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Hey - I certainly don't have a problem with you defending your position - I even agree with you to a point. I just thought it was unfair of you to call PokerAce a douche for doing something you say is *known* to be illegal when its illegality is debatable at best.

Sooooo anyway...how 'bout those PokerEdge guys...can you believe they keep changing the .exe to avoid detection!? What a bunch of douches. /images/graemlins/grin.gif

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They are a business. They have to stay in business. So yes, I can believe what they are doing.