Someone at my table topped up over the table limit

[cianosheehan]

I have just sent a mail to Party after someone at my table topped up past the limit of the table - at a $50 table on one hand he had about $10, the very next hand he had $89, even though he had not won the previous hand. My email to Party is below;

-----------------------------------------
Hello,
I just noticed something strange happen on table 37222 while I was playing just a few minutes ago.

A player at my table, name: "d1sterbd" was down to about $10 at the end of hand #1811980935, and at the start of hand #1811982439 (the next hand) he had about $10 in chips. But on the hand AFTER that one, he suddenly had a stack of $89.30, even though he had not won the previous hand. Also, this is a $50 table, so he should not have been able to top up that much.

Can you please explain what is going on here.
Regards
-Cian O'Sheehan

----------------------------------------------------

I will update you on what they say back. This ever happen to anyone else?
-Ciano

[cianosheehan]

This is what they wrote back;

---------------------------------------

Dear Cian,

Thank you for contacting our customer care department.

We would like to inform you that we did check the hand#1811982439 where the player **d1sterbd** had $10.20 with him but on the very next hand#1811983164 the same player had $89.30 as this player took money to the table from his partypoker account and we would also like to inform you that whenever the balance is less than $50 on this table the player would be able to add till $50 and we see that this player has added more than once to make his balance $89.30 which is according to the rule of the game.

If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at any time. We are here 24/7 to assist you.

Sincerely,
Somnath G,
Customer Care Representative.


--------------------------

Whats that supposed to mean? That you can buy in for more than $50 at a $50 table? Is this just another BS cover up for a technical error?

[Dariel86]

And you're sure it was a NL table?

[cianosheehan]

Absolutely.

[cianosheehan]

I just mailed them back saying;

----------------------------------------
Hello again,
So are you saying it is possible to top up at a $50 NL table to above $50? Could you describe how I may do this please.
Regards
-Cian
-----------------------------------

We shall see how they respond.

[contentless]

Weird. I requested the hand histories, and it doesn't look right at all.

Edit:
***** Hand History for Game 1811982439 *****
0/0 TexasHTGameTable (NL) - Tue Mar 29 07:43:26 EST 2005
Total number of players : 6
Seat 1: cileo ( $52.72)
Seat 2: d1sterbd ( $10.7)
Seat 3: Hobson1970 ( $51.4)
Seat 4: ltconductor ( $50.05)
Seat 5: hideurstack ( $155.1)
Seat 6: sourlemur ( $50.9)

***** Hand History for Game 1811983164 *****
0/0 TexasHTGameTable (NL) - Tue Mar 29 07:44:01 EST 2005
Seat 1: cileo ( $53.72)
Seat 2: d1sterbd ( $89.3)
Seat 3: Hobson1970 ( $50.9)
Seat 4: ltconductor ( $50.05)
Seat 5: hideurstack ( $155.1)
Seat 6: sourlemur ( $50.9)

[jon_keck]

[ QUOTE ]
This is what they wrote back;

---------------------------------------

Dear Cian,

Thank you for contacting our customer care department.

We would like to inform you that we did check the hand#1811982439 where the player **d1sterbd** had $10.20 with him but on the very next hand#1811983164 the same player had $89.30 as this player took money to the table from his partypoker account and we would also like to inform you that whenever the balance is less than $50 on this table the player would be able to add till $50 and we see that this player has added more than once to make his balance $89.30 which is according to the rule of the game.

If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at any time. We are here 24/7 to assist you.

Sincerely,
Somnath G,
Customer Care Representative.


--------------------------

Whats that supposed to mean? That you can buy in for more than $50 at a $50 table? Is this just another BS cover up for a technical error?

[/ QUOTE ]


Basically they're saying if you make more than one rebuy request in a hand, both requests will be processed, even if it means buying more chips than the table limit.

Post blind, fold, rebuy twice or more and voila, you're the big stack.

[Dariel86]

That's nice to know

[jon_keck]

FWIW, I just tried it on a $25 6-max, but it didn't work.

[cianosheehan]

[ QUOTE ]
Basically they're saying if you make more than one rebuy request in a hand, both requests will be processed, even if it means buying more chips than the table limit.

Post blind, fold, rebuy twice or more and voila, you're the big stack.

[/ QUOTE ]

Have you or anyone else EVER been able to do this? It always stops at $50.

[jon_keck]

Nah, just giving my take on their reply. I tried it myself, but no go.

I don't normally play NL, so if your experience is that this has never been possible, the guy probably just found some obscure bug in the system (that they don't even realise is a bug).

[cianosheehan]

Yeah it was probably just a little glitch. I hate the way they give stupid answers to these kind of questions though. Even the way they say it is within the rules to do this /images/graemlins/confused.gif

[LockLow34]

[ QUOTE ]
Weird. I requested the hand histories, and it doesn't look right at all.

Edit:
***** Hand History for Game 1811982439 *****
Seat 2: d1sterbd ( $10.7)

***** Hand History for Game 1811983164 *****
Seat 2: d1sterbd ( $89.3)
Not that I think one should be able to do this, but the math works out:

First time he adds, his balance is $10.7.

$50-$10.7 = $39.3

If he did it again, before the first top-up takes effect, he'll add $39.3 twice.

$10.7 + $39.3 + $39.3 = $89.3

[cianosheehan]

Well spotted Locklow, thats what probably happened. But that has to be a technical glitch, right?

[Mike Haven]

I always enjoy asking Party Support questions about posts here, just to see the different answers.

Here's this one:

"Dear Michaela,

Thank you for contacting us.

We would like to inform you that the player "d1sterbd" lost his complete money on the table and he bought the maximum of "$50.00" to the table as we have thoroughly checked the hand histories of the player.However, we thank you for bringing this issue to our notice.

If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at any time. We are here 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

Joy
Poker Customer Care"

[cianosheehan]

Such BS!

Since they basically told me it is possible (and within the rules!) to top up beyond $50 at a $50 NL table,coupled with the fact that they still have not replied to my previous one along the same lines, I sent them the following email;


Dear Support,
Going by the below answer I received from you in response to my earlier question, it is, according to you, within the rules and possible to top up beyone the normal table max buy-in. So, according to you, if you are at a $50 NL 6 max cash game, it is possible to top up your stack beyond $50. Could you please tell me how to do this, as it would certainly be an advantage to my game.

Regards
-Cian O'Sheehan

[cianosheehan]

Dear Cian,

Thank you for contacting us.

To provide a proper balance and ensure as even and balanced a contest as possible, the players joining at a No Limit or Pot Limit tables are limited to carry only a certain amount to the tables.

Hence, ideally a player would only be able to take a maximum of a $50.00 to a No Limit or a Pot Limit $50 table. However, the player would be allowed to keep any extra amount that he wins above the permitted $50 at the table when he wins the extra money.

We have observed that there has been a deviation in this case. This is the reason why we have escalated the issue to our technical department and they are looking into it.

We request you to allow us some time while they look into the issue and get back to us so that we can communicate the same to you.

We thank you for your co-operation and patience and most importantly for bringing this to our notice.

If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at any time. We are here 24/7 to assist you via email.

Thank you for choosing us as your online gaming site!

With Best Regards,

Srinivas
Poker Customer Care

[d1sterbd]

LOL.. I didn't think anyone else noticed this at the table. I lost a hand and then I reloaded while I still had my whole cards from the next hand. It didn't credit me so I did it again and it credited my account twice giving me more money than the max buy in. I think that is what happened anyway. I tried it again after that and it didn't work again. It was weird because I had to check to make sure I lost the previous hand like.

-d1sterbd

[siccjay]

haha of course hes a 2+2er

[cianosheehan]

Heh heh...thats crazy! I was going to ask you what happened at the actual table, but I didnt bother. Suppose it would have been the easiest thing to do after all;)

Oh, and that hand you lost previously, was against me /images/graemlins/cool.gif

[d1sterbd]

yeah.. you made an inside straight against my set.. bastard /images/graemlins/smile.gif

-d1sterbd

[d1sterbd]

Here is the transaction history. After the loss I was left with about $11 and it let me take $39 to the table twice and though the table limit was $50.

Taken to Table 37222 2005-03-29 07:44:01.0 $6714.17 Db $39.3 $6674.87
Taken to Table 37222 2005-03-29 07:44:01.0 $6753.97 Db $39.8 $6714.17

-d1sterbd

[cianosheehan]

[ QUOTE ]
yeah.. you made an inside straight against my set.. bastard /images/graemlins/smile.gif

-d1sterbd

[/ QUOTE ]

I'm sure I was getting correct odds to do such a horrible thing. heh heh

[edge]

Crypto software randomly lets me buy-in for 115-120 at a 0.5/1 NL table sometimes, but then again, it's Crypto software. That's the same software that tells me that I have enough chips if I want to rebuy and I have more than 80% of the buy-in. It's also terrible in many other ways.

[slavic]

[ QUOTE ]
Here is the transaction history. After the loss I was left with about $11 and it let me take $39 to the table twice and though the table limit was $50.

Taken to Table 37222 2005-03-29 07:44:01.0 $6714.17 Db $39.3 $6674.87
Taken to Table 37222 2005-03-29 07:44:01.0 $6753.97 Db $39.8 $6714.17

-d1sterbd

[/ QUOTE ]

Notice it happened on the post of a blind not in an open ring hand. This would be a booundary condition that a programmer doesn't normally check but a good tester should catch.

So player tops off, the software registers his post, he is able to top off again but it gets the amount wrong.