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FuzzyWuzzy
02-26-2005, 07:27 PM
I will include the email I sent to Boss Media as it explains the situation:


To Boss Media,

I opened an account at Imperial Poker which uses Boss Media software and is part of that network. A friend of mine got an email from them, downloaded the software, told me that the games were great and that they had high limit tables though the highest anyone was playing at the time was $10-$20. He bought in for the daily maximum of $500 and started to play $10-$20 there and I did a little later and also sat at the same table to play as it was the highest limit table going. I played for a couple hours maybe and was up about $500 leaving me with an account balance of approximately $1,000. I sat out of the table and was picked up for missing too many hands. I was then later disconnected and when I tried to log back in, I got a message that my account was locked and to contact WebDollar for further information. Since I couldn't log in, my friend who told me about the site, asked on live support why my account was locked. They couldn't tell him and later they also locked his account. I believe he had kept playing some after I was locked out and before he was and lost about $100 total leaving him with an account balance of $400.

I called Webdollar who eventually transferred me to Pokerresponse who does the support for Imperial Poker. I still haven't gotten an email response from them after many emails but they finally told me over the phone after numerous phone calls that my account is being closed for collusion. They said they can't give me any details on this and they won't even send me the hand histories for the hands that I played. I have played poker online for almost 5 years now and have never been accused of collusion on any site. I have been a professional player for the last 4 years and play enough that I undoubtedly pay 6 figures a year in rake and in all that play I have never colluded or been accused of collusion.

I know Boss Media has a good reputation in the online casino world. It would be a shame if rogue poker room operators tarnished your image in your venture into online poker. Any assistance that you could provide would be greatly appreciated.

Sincerely,
X


The other player in question is the famous online poker playing cat. People will remember him as URMeowed at Paradise back in the day and anyone with a cat name that meows in chat at the table in mid to high limit online poker games is probably the same player. I’m posting this as FuzzyWuzzy as that is the name I set up here back when I created my 2+2 account and that is my Party Poker name. I initially played at Paradise Poker on the account Michigan21 when I first started playing poker in 2000. My next main account was Pokerfun at Truepoker where I would play one game (were only allowed to play one game there back then) and play a second at Paradise. After that, I played for quite a while on FuzzyWuzzy at Party Poker. While I have accounts at all the major sites my main account since then has been BBBB where I can be found playing and winning in some of the biggest games in online poker. Anyone who has played a decent amount with me knows that I am a big winning player and that I do not collude including one of the people on Sklansky’s 10 smartest poker players list.

My account was actually locked long before URMeoweds and his was only later locked after he asked why mine was in live chat. So it looks like they saw 2 people deposit $500 (the daily maximum allowed) onto the site and play at the same table, then found out we knew each other when he asked about my account being locked on live support, and negligently decided we were probably colluding at the table or fraudulently decided it was an excuse to steal our money. I almost forgot that we both had the word donk in our names there which was apparently part of our grand collusion scheme. They will not send me any hand histories for the hands that I played which would prove there was no collusion between me and URMeowed or any other player.

As this is not a lot of money, I am aware that this post is probably negative EV as I have to give out my account names to give it credibility. Also, based on the Pokerhost thread earlier, there will probably be a small contingent that will assume I colluded since the site said so and this has never happened to them. It has never happened to me in 5 years of online poker either. But negative EV or not, I will not allow a site to just steal money from me with no repercussions.

Based on my conversation with someone at Boss Media, it appears they farmed out customer support and possibly all poker operations to Pokerresponse. They do not even have a website and they don’t have a toll free number to contact them for anyone not from the UK. If they are making all poker decisions, then I suspect all skins on this network should be avoided. If the phrase “travis.bosscasinos.com” is part of the application when you download the software, it is part of this network. If you google Pokerresponse, you will get a decent number of these sites.

URMeowed
02-26-2005, 07:33 PM
This occurred a few weeks ago. I am still awaiting an official reply from Pokerresponse. Pretty good security measures if you get flagged as colluders because two people in different parts of the country create accounts within 30 minutes. /images/graemlins/blush.gif Please stay away from all Boss Media poker sites. If they can shut down your account for this, can you imagine what else they could shut it down for? Luckily, I only lost a small amount and am glad they didn't wait a month or so when my account was pumped up.

Meow.

crazy canuck
02-26-2005, 07:54 PM
Did you pitch a bitch at casinomeister?

Hope you get your money soon...if a cat can't handle Boss media, no human can.

memphis57
02-26-2005, 11:29 PM
Imperial/Boss Media goes on the blacklist, right next to PokerHost, for me.

I wonder if this is a new peril pro players will need to watch out for. There has to be a mix of opinions at the sites about whether pros are good for their business - those who think not, may decide to get rid of them and make a little cash by seizing their accounts and making false claims of collusion - the details of which they can't release so as not to give away their surveillance techniques.

URMeowed
02-27-2005, 04:31 AM
[ QUOTE ]
I wonder if this is a new peril pro players will need to watch out for.

[/ QUOTE ]

The new peril is trusting a new unestablished site with your money. There are so many poker sites popping up now. I think the biggest thing you need to know is if there is a well known name associated with the site and whether that person has access to look over hand histories. Obviously, Imperial Poker and the rest of the Boss Media skins do not have such people in place. Neither does Poker Host. It's to the point where it's not just whether a site will pay you or not. What does it matter how juicy a new site is if you never get your profits out?

Meow.

Drunk Bob
02-27-2005, 04:40 AM
Boss media has a good reputation? How come I've never heard of them?

Just by the name they sound 2 bit.

FuzzyWuzzy
02-27-2005, 05:53 AM
The "good reputation" is that I had not heard of any of their casinos stealing money from players.

MyMindIsGoing
02-27-2005, 06:29 AM
Boss media is in my home town and was at my uneversity the other day having a guest lecture about their software. I was not there but a friend of mine was. He said to me that the boss media person said that "people who use our software are just suckers waiting to lose their money". My friend is not a person who will make this type of thing up. This just shows what companies think about the people who brings money to their company. I will never use their software...

URMeowed
02-27-2005, 10:01 PM
I believe their good reputation is from having good casino software. They are relatively new to poker software if I remember.

Meow.

TruePoker CEO
02-28-2005, 11:00 AM
"My next main account was Pokerfun at Truepoker where I would play one game (were only allowed to play one game there back then)"

Dear Pokerfun,

Your business was always appreciated at Truepoker. What can we do to woo you back ? We have gone to multiple cash game tables and are trying to fill as many as we can, albeit only up to $15-$30 Limit and $500 NL at present. So, how can we get you back to play ?

Also, in keeping with a developing theme in this thread, I would like to point out that Truepoker values and appreciates business from all players; in our view winning players make the best, steady customers. When a winning player complains, it is generally constructive as well.

Truepoker CEO

FuzzyWuzzy
02-28-2005, 10:05 PM
Hello Truepoker CEO. While I bounce around a bit in limits, I generally play somewhere from $30-$60 to $300-$600 these days so it would probably require higher limits and players that would play them (preferably bad /images/graemlins/smile.gif). I did enjoy playing at Truepoker. Former Truepoker players and I occasionally reminisce about the times we spent playing there. It was a very friendly community.

Radio
03-01-2005, 02:42 AM
There should be a list of bad poker sites on 2 plus 2 I just goit screwed by classic poker!

Radio
03-01-2005, 09:35 AM
I dont think you were ever getting your money, I mean they froze your accoiunt long before they froze your mates! I think that if your any sort of winning player they just freeze your account and accuse you of cheating so they can take your money. They probablyt dont even understand poker and think its impossible to win. They just use the software to make money anyway they can simple as. Will never play their thanx for the heads up.

jaxUp
03-01-2005, 09:43 AM
[ QUOTE ]
There should be a list of bad poker sites on 2 plus 2 I just goit screwed by classic poker!

[/ QUOTE ]

care to elaborate?

Radio
03-01-2005, 09:52 AM
I deposited $400 to get the $100 bonus, It showed up in my ecash account, I played more than double the number of raked hands required to clear the bonus, But it never cleard so i emailed them and got a response saying it will be sorted but nothing happend, Iv emailed them serveral times more but im just getting ignored, So iv just gave up, they aint gonna let me get the bonus, they screwed me .

nnoobi
03-01-2005, 11:16 AM
[ QUOTE ]
Boss media is in my home town and was at my uneversity the other day having a guest lecture about their software. I was not there but a friend of mine was. He said to me that the boss media person said that "people who use our software are just suckers waiting to lose their money". My friend is not a person who will make this type of thing up. This just shows what companies think about the people who brings money to their company. I will never use their software...

[/ QUOTE ]

I actually respect them for saying that to a roomfull of college students. Many college students get into serious trouble with gambling and here is a gambling company telling them they would be suckers gambling online.

Maybe they went on to disclose how they cheat their customers but I doubt they did. If the speech was sales pitch at a poker tournament, I would avoid them.

Of course, there is nothing wrong with avoiding them anyway. Play were ever you feel most comfortable.


rabbit

FuzzyWuzzy
03-01-2005, 04:13 PM
Yes, I thought that was strange too. If they really suspected collusion, they would have frozen both our accounts at the same time. It does seem as if they froze it because of the win, then when my friend asked about it on live support, they decided that there must be collusion since we know each other.