Tenacious A
01-27-2005, 11:07 AM
Last night I was 6 tabling on Party and PokerPlex, when all of the sudden my mouse started acting up. If I moved my cursor over any of the buttons (fold/check/raise), it was as though I had clicked on them. I shut down the poker programs and then lost complete control of my mouse. I could move the cursor, but could not open any folders or programs by double clicking. At one point a folder I had clicked on was stuck to my mouse--wherever the mouse moved it came with me. I tried shutting down and restarting with no luck.
The computer is a crappy Compaq and I reluctantly called support (out of warranty $40 charge). I told the guy about my mouse problems and he ran me through a series of steps, that ultimately got us to a point where I needed to uncheck some boxes. I explained again that I couldn't due to my mouse. He said to go buy a new mouse and call back.
I got up this morning and turned on the computer and found the mouse was working. I ran Spybot Search and Destroy. It found 8 problems and fixed them. I then pulled up Norton and tried to run a system scan. I left the room and came back to find a pop up saying "Are you sure you want to stop the scan?". I had not stopped it. After that my mouse went back to last night's state. I just shut down and unplugged my modem. The only thing I can get to pull up is Task Manager via CTRL+ALT+DEL. I can't switch tabs, and I can't end any of the processes. I'm not sure if I should call Compaq back, or Norton, or if this is something I can fix myself. Any help would be greatly appreciated. I need to get this fixed before BONUSJAN expires on Saturday.
Thanks.
The computer is a crappy Compaq and I reluctantly called support (out of warranty $40 charge). I told the guy about my mouse problems and he ran me through a series of steps, that ultimately got us to a point where I needed to uncheck some boxes. I explained again that I couldn't due to my mouse. He said to go buy a new mouse and call back.
I got up this morning and turned on the computer and found the mouse was working. I ran Spybot Search and Destroy. It found 8 problems and fixed them. I then pulled up Norton and tried to run a system scan. I left the room and came back to find a pop up saying "Are you sure you want to stop the scan?". I had not stopped it. After that my mouse went back to last night's state. I just shut down and unplugged my modem. The only thing I can get to pull up is Task Manager via CTRL+ALT+DEL. I can't switch tabs, and I can't end any of the processes. I'm not sure if I should call Compaq back, or Norton, or if this is something I can fix myself. Any help would be greatly appreciated. I need to get this fixed before BONUSJAN expires on Saturday.
Thanks.