10-08-2001, 01:34 AM
After posting my displeasure with my deposit problems at highlands here earlier last friday, I got a phone call that night.It was Anthony ,the highlands manager.I didnt ask for the phone call but recieved it anyway.My deposit problem was then promptly fixed.It just made me realize how great the customer service is there.They took the time to phone one player to help.I havent played highlands for a couple of months(since they shut down the site to improve it)and Ive just played paradise and planet since.But after seeing highlands go out of their way to help -how can I not want to play there.Customer service at its best.Im not saying paradise or planet is bad because they definatley are not and I will continue to play at both.But with thier current promotion and the extra effort to make me happy -I owe it to myself to go back and play there as well.After all ,by far, highlands gives the most back to its players.