PokerGoblin
12-23-2004, 08:23 PM
Undoubtedly this has been addressed before, but the search function didn't yield any results so I have to ask here.
OK yesterday I cleared the 500 raked hands (according to cryptocounter) to receive the $100 match bonus for December. I have yet to see the money arrive into my cashier. My 'balance' is exactly $100 over my withdrawal limit.
Is this typical? I emailed their support, but I have received no response in about 36 hours. Given the holiday promos, and their reputation for poor support this doesn't come as a shock.
What do I have to do to get paid?
Thanks
PG
OK yesterday I cleared the 500 raked hands (according to cryptocounter) to receive the $100 match bonus for December. I have yet to see the money arrive into my cashier. My 'balance' is exactly $100 over my withdrawal limit.
Is this typical? I emailed their support, but I have received no response in about 36 hours. Given the holiday promos, and their reputation for poor support this doesn't come as a shock.
What do I have to do to get paid?
Thanks
PG