F-ing Amazon.com Rant

[2planka]

Greetings from Amazon.com.

Our carrier has informed us that a shipment from the above-referenced
order has been damaged in transit.

Regrettably, at least one item in your order will not be available
from our suppliers in time to reach you by December 24. Because of
this, we have issued a full refund. This refund should go through
within 2 to 3 business days, and will appear as a credit on your next
credit card billing statement.

You may view completed refunds in Your Account, on the order summary
page.

If you would like to return to our web site to place a new order, you
may do so at any time.

We apologize sincerely for this inconvenience, and hope that this
solution is satisfactory.

We value your business and hope that you will continue to honor us
with the opportunity to serve you.

Sincerely,

Customer Service Department
Amazon.com

______
Hello from Amazon.com.

We're writing to confirm that we have processed your refund for
$X for the above-referenced order.

This amount should appear as a credit on your next credit card
statement. For more information about this refund, please visit Your
Account to view the above-referenced order. Completed returns and refunds will appear at
the bottom of the order summary page.

For more information on how we calculate refunds, please visit our
web site at http://www.amazon.com/refunds

We hope this is a satisfactory resolution for you. However, if you
have any questions or concerns, please use this link to contact
Customer Service: [link deleted]

Thank you for shopping at Amazon.com.
_________

AAAAARRRRGGGHHHHH!!! I had a bunch of presents in that order (it was supposed to be delivered today). There aren't enough curse words in the English language to express my dissatisfaction. Best part: I placed the order on 12/9 and received these e-mails YESTERDAY! Super-freakin-saver shipping my tuckus!

Now I have to *GASP* go to a mall! I'm packin' heat, so if old Mrs. Bluebush cuts me off in the parking lot, watch out!

[elwoodblues]

[ QUOTE ]
Our carrier has informed us that a shipment from the above-referenced
order has been damaged in transit.

[/ QUOTE ]

Frustrating, but it doesn't sound like Amazon did anything wrong to me.

[benfranklin]

Sounds like your stuff was in that big fire at the UPS terminal last week. You pays your money and you takes your chances. If I may play Bret Farve here, I'da paid for the faster shipping, but that's just me. The free shipping option more than a week into December is a crap-shoot. If you go with the fast shipping, when the UPS truck burns up, you have a couple weeks notice.

As said above, neither Amazon nor the shipper (probably UPS) did anything wrong, you just got the short end of the cosmic stick. Merry Freakin' Xmas.

[BusterStacks]

Amazon Rant pt 2:

They were unable to deliver 3 out of 4 of the things I ordered for my gf by Christmas!!! Screw them! Why promise something you can't deliver...

[wayabvpar]

I had a problem with them using the 'get it today' link where you can order things for pick up locally. They take the order, then later you find out that the local store is out of stock. NICE.

It turned out ok in my case, since I the local Circuit City contacted me and told me it was out of stock, then emailed me that it was ready. Talked to their CS department twice, and someone at the local store once, to insure that it was there to pickup. After getting the greenlight, I went to get it. Of COURSE, it was out of stock. I yelled at the manager for a few minutes and walked out with a complimentary copy of HL2! I then proceeded to find it at CompUSA. Winner- not Circuit City.