dux
10-06-2004, 05:47 AM
After a lengthy delay in getting my Party Cap and Shirt, I e-mailed asking about whether or not it was coming. Soon it did arrive, so I sent the following:
I would like you to know that I have received my PartyPoker cap and shirt - so if you were planning to resend the items, you no longer need to.
Thankyou,
MyName
Then a day later, I receive this response:
Dear MyName,
Thank you for contacting us.
We like to inform you that we checked your account and see that you are not eligible for this cap and shirt promotion. Hence you will not be able to receive these items.
If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at any time. We are here 24/7 to assist you via email.
Thank you for choosing us as your online gaming site!
Rekha
Poker Customer Care
They must spend about 10 seconds reading each e-mail.
I would like you to know that I have received my PartyPoker cap and shirt - so if you were planning to resend the items, you no longer need to.
Thankyou,
MyName
Then a day later, I receive this response:
Dear MyName,
Thank you for contacting us.
We like to inform you that we checked your account and see that you are not eligible for this cap and shirt promotion. Hence you will not be able to receive these items.
If you have any questions or suggestions, please do not hesitate to contact our Customer Care Department at any time. We are here 24/7 to assist you via email.
Thank you for choosing us as your online gaming site!
Rekha
Poker Customer Care
They must spend about 10 seconds reading each e-mail.