BlueBear
09-09-2004, 09:06 PM
>Dear Player,
>
>With regards to your email, we would like to inform you that our
>Development Team has been alerted about the incompatibility of hand
>histories being stored locally and the Poker Tracker software.
>
>Please rest assured as they have been able to identify the parameters
>triggering this problem and we would be sending out an upgrade within
>a few days which would rectify this problem.
>
>In the interim you may go ahead and request for hand histories via
>email which you used to do prior to upgrade and the format would be
>compatible with the Poker Tracker software.
>
>We apologize for the inconvenience and we thank you for your patronage
>as we endeavor to provide you with the best possible online gaming
>experience.
>
>Sincerely,
>
>Utsow Pradhan
>Technical Support Team
>
>With regards to your email, we would like to inform you that our
>Development Team has been alerted about the incompatibility of hand
>histories being stored locally and the Poker Tracker software.
>
>Please rest assured as they have been able to identify the parameters
>triggering this problem and we would be sending out an upgrade within
>a few days which would rectify this problem.
>
>In the interim you may go ahead and request for hand histories via
>email which you used to do prior to upgrade and the format would be
>compatible with the Poker Tracker software.
>
>We apologize for the inconvenience and we thank you for your patronage
>as we endeavor to provide you with the best possible online gaming
>experience.
>
>Sincerely,
>
>Utsow Pradhan
>Technical Support Team